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Business Profile

Credit Card Processing Services

Atlanticus

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Atlanticus's headquarters and its corporate-owned locations. To view all corporate locations, see

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Atlanticus has 18 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 128 Customer Reviews

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    Review Details

    • NAQISAH B

      Date: 03/07/2024

      No Stars! Fortiva is a scam. I closed my account in March due to the amount of fees they charge. I am charged an account maintenance fee of ***** in addition to interest per month on a closed account, I was told that the maintenance fee is for carrying a balance. They increased my monthly payment on a ****** balance to ***** per month, which includes the maintenance fee and god only knows what else. I didn't get a paper statement and they revoked my access online so I don't know what I am paying for, I called today and the *** put me on hold and never came back to the line. I want to be done with this account together. Please save yourselves DO NOT OPEN AN ACCOUNT WITH FORTVA

    • Samuel W

      Date: 02/25/2024

      Something's not right at Fortiva. Recently, we began receiving text messages from their number 800-xxx-x961 advising us of a minimum payment due. We thought perhaps we had been hacked by an identity thief, but we had put a on security freeze with all 3 credit bureaus over 4 years ago. Our Experian credit reports show that we do not not, and have never had, an account with Fortiva. So 1) either someone is sending text messages using Fortiva's number, or 2) Fortiva's accounts receivable department is badly messed up, or 3) perhaps they are outright scammers as suggested by a number of complaints posted on this BBB website. A ****** search shows that this problem seems prevalent enough that an online lawyer is advertising that he can shut down these text **************** calls from 800-xxx-x961. Also, seems that every review posted on this website is reporting fraud & poor customer service. Where there's smoke, there's fire.

    • Jeffrey O

      Date: 02/19/2024

      Fortiva is a scam . I was given a $1,000.00 line of credit for Musicians Friend . I made my 1st payment of $60.00 last month, which the minimum for my account. When it went through , I was left with 47 dollars of credit, which I had no complaint with. I went and checked it again this morning, only to see that my credit dropped down to 18 bucks. I contacted them and all I got was BS excuses from people who obviously are from ***** because I had trouble understanding them. This is a scam INO and they need to be reported. I tried reporting this to the BBB only to be told that I had to file a review, which I now just did .

    • Maggie M

      Date: 02/09/2024

      I agree with everyone complaining about Fortiva credit card. They are not caring inconsiderate, a scammer and a fraud, which I dont appreciate it. Im disappointed with his credit card company, and I already reported them to the Better Business Bureau because of what they did. I donated money for charity, and what do they do close my account. I agree that they are scammer, a fraud, and this company should be taken out of business! Without my knowledge, they charged me $175 for a service fee for a yearly service for me. Ridiculous isnt it

    • Reneta P

      Date: 02/03/2024

      They are liars and a fraud!!! Fortiva /Vivint which is a security service that I had on auto-draft. I noticed that I would have packages and notes on my porch, I checked the camera, but it didn't pick it up at all. I called immediately to complain so they "updated" my system, well it happened 3 more times same problem. I called and sent a message of me ending my service, and ******* closed my account (so I thought, but never did) then I was automatically receiving cc text messages, I called because I said my account a closed and I never had nor own a cc so why would I pay for that!!! Well of course it's reported on your credit, which I have happily disputed, companies can't keep getting away with fraud. They have no transaction because I never used or owned their cc, how dare they!!! I did call my bank to make sure they no longer had access to my account to be able to take out the auto draft. They've been doing this so long that it's easy for them because one way they will make you pay is reporting you to the credit bureau, I noticed no reason /explanation was reported on their side, but was quick to say non payment, but give the reason why non payment. I went from 790 to 623...what in the world, wow, I know right!!

    • Brittani H

      Date: 01/29/2024

      They are scammers I had unauthorized charges to my account before my ********************** report was due. They reported that full amount to my credit and now my credit has went down tremendously. Customer service is very rude, and they just kept me to different departments.

    • Susan I

      Date: 01/27/2024

      Negative star review. This company took the entire amount due for a jewelry account out of my account on the first payment. They have lied to me and have not returned the money to me. They said they mailed a check, 3 weeks have passed. They mailed me a bill saying my account is overdue. Do NOT use his company.

    • Julie R

      Date: 01/20/2024

      I received a pre-approval offer from fortiva credit card in the mail which I did except. I also opted in to the credit card coverage which is supposed to help you should you have financial difficulties by not charging you interest and lowering your monthly payment or not having a monthly payment for 3 months. I notified them in November that I was having a financial hardship and they took my credit protection off my card in December. Do not get this card! The fees are outrageous and they will lie to you.

    • michael b

      Date: 01/18/2024

      I had a balance of one cent on a ******* balance which I paid off with in 30day of receiving the line of credit. I spoke to customer service and they refused to waive the *****.

    • Brandi B

      Date: 01/17/2024

      They start charging a maintenance fee that should just be put into an annual fee. They charge an extra 5 dollars a month for maintenance which I've never contacted them. This was not in the paperwork when I signed up!! DO NOT DO BUSINESS WITH THEM! They are scammers!!!!

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