Business Profile

Credit Reporting Agencies

Equifax, Inc.

Complaints

This profile includes complaints for Equifax, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

7,069 total complaints in the last 3 years.
3,427 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:02/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On (July 20, 2021). I filed a police report, requested a fraud alerts, and contacted the federal trade commission of fraud on my credit report. I also contacted(Equifax )through certified mail and the cfpb( consumer financial protection bureau. There are still fraudulent accounts being reported to my credit vm . I have hired a consumer attorney because(Equifax) refuses to remove fraudulent accounts, fraudulent addresses and fraudulent inquiries from my credit report. I am taking my claims to litigation against( Equifax) for negligence and continuing to report false inaccurate information on my credit.Please help me to delete these inaccurate information on my credit.
Business Response
Date: 02/15/2023

EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: ***********************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 2/10/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that a review of the information was completed and results were mailed to the consumer. Please allow 7 to 10 days for delivery.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Account Name: SANTANDER Account No. ************* Balance: $0.00 Date of last payment: 07/01/2016 / 06/17/2018 I am filing a complaint against Equifax, Experian, and TransUnion due to the unverifiable information (date last reported and the date open) reported on my credit report. I disputed the date open of this account with the three credit bureaus on 08/06/2022, and the date last reported on 01/03/2023. This account came back verified without any modifications, corrections, or (if possible) deletions. Today I pulled my report again to check my credit scores because I was recently denied a loan. I noticed the date last reported is still reporting inaccurate or unverifiable dates. TransUnion reported 10/31/2016, Experian reported 08/31/2018, and Equifax reported 08/01/2018. These dates should be reported on the same date on all bureaus. The reporting of the date open has also remained the same. TransUnion reported 09/23/2012, but Equifax and Experian have reported 09/01/2012. I am not sure how the credit bureaus do their investigation, but clearly, they haven't taken any action to correct the reporting of this account. I received no response when I asked for their method of verification.
Business Response
Date: 02/13/2023
EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ****************** complaint on 2/10/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnisher of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Equifax is reporting inaccurate information on my consumer report. I have an inquiry (******) that I have been disputing since October of 2020. I have sent Equifax all the required documents proven that I didn't authorize this inquiry even sent over several FTC reports, but the inquiry is still on my consumer report. I have called ****** and they have no record of my Information in their system. I then called Equifax to make them aware of the matter, but no actions were taken.
Business Response
Date: 02/13/2023
EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *************************** Case # ********

Dear *****************************:

Thank you for submitting ****** ******** complaint on 2/9/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that a review of the information was completed. The results were sent directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The Equifax website explains that multiple mortgage loan inquiries are treated differently than other types of credit inquiries (e.g., for a credit card) in terms of negative effects on credit scores, if those inquiries take place within the same time period ranging from 14 to 45 days. Under those circumstances, according to Equifax's website, the multiple inquiries are considered only as one inquiry (*********************************************************************************************).I am mortgage shopping and had multiple inquiries from mortgage lenders in the same short period of time. There were no other inquiries, and there was no negative activity on my credit report. However, because of these multiple mortgage loan inquiries, my credit score dropped 13 points in one month. Now, as a result, I probably will not be able to secure a mortgage loan.I have tried contacting Equifax customer ********************** to get an explanation for this discrepancy between what Equifax actually did and what it promises consumers it will do, but I am only able to get call centers in South America where the representatives are barely conversational in English and cannot -- or refuse to -- answer my question. This is shameful behavior. The fact that credit bureaus like Equifax wield such enormous power over people's lives but have NO accountability when mistakes happen or they engage in dishonest practices is inexcusable.
Business Response
Date: 02/13/2023
EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
Please be advised that Equifax understands that our consumers will try to obtain mortgages, student loans and car loans periodically in their lifetime and that multiple lenders will request their Equifax Credit File in order to provide the best rate to them. Due to Equifax being aware of this natural change, the score is set where if certain borrowers pull your credit file for the same line of business within 30 days, your score will not be reduced by additional points due to multiple lenders pulling your Equifax Credit File.
Please be advised that there are hundreds of credit scoring models and they are derived from mathematical formulas which are calculated from elements on the credit file. Information is reported to Equifax continually and the content of the credit file *** change, which *** impact the credit score depending on the model. No score is part of the credit file and therefore cannot be disputed.
If they have any additional questions, they *** call ************** or they *** visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/14/2023

Complaint: 19379333

I am rejecting this response because it does not address my complaint. The response reiterates information on the Equifax website and states that "Equifax understands that our consumers will try to obtain mortgages, student loans and car loans periodically in their lifetime and that multiple lenders will request their Equifax Credit File in order to provide the best rate to them. Due to Equifax being aware of this natural change, the score is set where if certain borrowers pull your credit file for the same line of business within 30 days, your score will not be reduced by additional points due to multiple lenders pulling your Equifax Credit File." Contrary to Equifax's stated policy, my Equifax score was reduced by 13 points solely because of multiple mortgage lender inquiries in the same 30-day period. That was no other negative activity reported to Equifax, and there were no other credit inquiries.
Similar to information I received when contacting Equifax by phone on multiple occasions, the response provided seems to have been copy-pasted from a handbook. It would appear to me that the individual who responded either did not read or did not understand my complaint. It is absurd and unacceptable for Equifax to claim, in response to my complaint, that it has no control over how its scores are calculated when it, in fact, sets the policies and procedures according to which scores are calculated.

Sincerely,

*************************
Business Response
Date: 02/15/2023
EQUIFAX

02/15/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation of the information was completed. The results were sent directly to the consumer.
Please be advised that there are hundreds of credit scoring models and they are derived from mathematical formulas which are calculated from elements on the credit file. Information is reported to Equifax continually and the content of the credit file *** change, which *** impact the credit score depending on the model. No score is part of the credit file and therefore cannot be disputed.
If they have any additional questions, they *** call ************** or they *** visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/10/2023
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello, I am *********************** and I am writing because I have fraudulent accounts on my credit report. I am a victim of identity theft. My ************************ report and the fraudulent accounts I need removed will be listed in this report. Please delete these fraudulent accounts as soon as possible.
Customer Answer
Date: 02/10/2023
I am writing to verify that I submitted my own complaint.
Business Response
Date: 02/14/2023
EQUIFAX

02/14/2023

*****************************
Better Business Bureau

RE: ***********************, Case # ********

Dear *****************************:

Thank you for submitting *********************** complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/14/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***********************
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I just pulled up my credit report and was surprised to find that there are 3 collections now reporting on my report. I do not recognize these at all, nor have I ever associated with any of them! I have never had any contact by phone or mail regarding these accounts, so I do not think these belong to me and are fraudulent accounts. I have contacted all 3 bureaus about these accounts and wanting to know the verification process that was behind this as I have never seen these before, so I do not understand how these can be reporting in the first place! These do not belong to me! These are the fraudulent accounts reporting: ***************************************- ######**, ***************************************- ######**, and CCS COLLECTIONS- #####**.I have attached an FTC report, affidavit of truth, and a copy of my social security card. Please help me in removing these fraudulent accounts from my credit report as they are gravely affecting my ability in further improving me and my family's life.These collections are fraudulent and NOT mine, I ask you to please remove these accounts immediately as these are damaging my credit.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/10/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received notice that you verified certain trade lines on my credit report from the following companies:I dispute: navy federal - not mine Navy federal- not mine Navy federal - not mine Community America - not mine Please provide me with the following information on how you did that. Please do NOT provide me with generic information along the lines of using various methods or anything of hte sort. I am asking specifically for the following information, which you are required to provide me with:Did you contact the original credit grantor at the same address/phone number listed on my report? Or at what address/ phone number?Who did you speak with at the original credit grantor? (Provide their full name)Did you write to them? If so, please provide me exact information on who responded to you (first and last name and contact phone number) and exactly what teh response was.What is the date of the commencement of delinquency? The original creditor is required to give that to you.When will this trade line(s) be past the reporting timeframe? DO NOT reply with the generic "7 years" response-- I am aware of that. Tell me specific dates of when these account(s) allegedly became delinquent, and specific dates when they/ it will be removed.Im very serious about this matter. Supply your response within 15 days or delete the tradeline(s). Please send me a copy of my new report to my address below.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***************************, Complaint # ********

Dear *****************************,
Thank you for submitting *************************** complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.

One of our most important responsibilities is protecting your personal information. Before we are able to assist you with your Equifax credit file we have to verify your identity and address. So that we can process your request and verify your identity, please send a minimum of one item from each category list below:

Identification:
*U.S. Social Security card
* Pay stub with U.S. Social Security number
* W2 form

Current Address:
* Driver's license
* Rental lease agreement/house deed
* Pay stub with address
* Utility bill (gas, electric, water ETC.)

If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.

Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/16/2023
I sent the documents they are requesting
Complaint: 19371422

I am rejecting this response because:

Sincerely,

***************************
Business Response
Date: 02/17/2023
EQUIFAX

02/17/2023

*****************************
Better Business Bureau

RE: ***************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have attempted several times to contact equifiax via their customer support and even emailed their CEO. However they still report this ************************* on my credit. Its causing my credit to take a massive hit and its costing me thousands on my home loan. This was fraud. Also they are illegally reporting that I have missed payments from both ******** secret as well as rue 21 credit cards however I have supplied the documents that proves I do not have any missed payments. Im desperately trying to have my report corrected so that I can buy my new home and not pay thousands extra a year in interest due to an illegally miss reported fraud claim on my account. Sadly equifax refuses to help with the matter after emailing and calling them every day for two weeks.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/10/2023

Complaint: 19371348

I am rejecting this response because:
The provided documentation clearly shows that this account is no longer valid. The business shall no longer hold this account in the negative and kindly update it as it lists in the supporting documents.
Sincerely,

*************************
Business Response
Date: 02/13/2023

EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 2/9/23 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnisher of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I'm bothered that you have incorporated the data beneath in my credit profile and that you have neglected to keep up sensible methods in your activities to guarantee most extreme conceivable exactness in the credit reports you distribute. Credit announcing laws guarantee that agencies report just 100% exact credit data. Each progression should be taken to guarantee the data detailed is totally precise and right. The accompanying data in this way should be re-researched. I am having major issues with finding inaccurate/ invalidated accounts after carefully pulling my credit report from your agency. I have no knowledge of these items or inaccurate information as My information was impacted by the Equifax data breach and may have gotten into the hands of the wrong person. You are reporting negligently and inaccurately and failing to comply to the FCRA.I realise you have no legal standing as a federally protected consumer, and you can't employ an attorney against me.I'll file for a default judgement, and ill file a class action lawsuit for violations, stress, and mental anguish, as well as at least 1% of the corporation, under TILA ****, OR ANY OTHER AMOUNT OF DAMAGES UNDER 1692K.
Customer Answer
Date: 02/09/2023
These are my actions and words. The details described in the complaint are of my own volition. There is no third party working on this case. All statements reported were by me.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *********************, Case # ********

Dear *****************************:

Thank you for submitting *********************' complaint on 02/10/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation of the information was completed. The results were sent directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Equifax Information Services ********************************************** Certified Mail Receipt # ******************** YOU ARE BREAKING THE LAW!UNTIL YOU CAN PROVIDE ME WITH A DOCUMENT PROVING THAT I GAVE (Charlotte ****************************** MY REQUEST TO RELEASE INFORMATION TO YOU, Equifax I DEMAND YOU DELETE THE FOLLOWING ACCOUNT(S):(Professional Finance Com acct #******XX/12067XX)(Medical Data System 904003XXXXX)Under the **************** Portability and Accountability Act of **** (HIPAA). I reserve the right to protect the privacy of my personal information and medical records from all third party reporting agencies. Please send the above requested information to my mailing address listed above. This letter is a request for validation, and I request full documentation containing all information you received from the service provider of this alleged debt.Continuing to report this Medical debt without properly validating and providing me proof of permission is a violation of the **** (Fair Credit Reporting Act). You have ************************************* this debt will be considered invalid and the demand for removal from your reporting agency will be required. Best Regards, *******:***************************** [Agent/Beneficiary] Without Prejudice, All Natural Inalienable Rights Reserved
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/13/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************

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