Complaints

This profile includes complaints for Equifax, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Equifax, Inc. has 46 locations, listed below.

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• 

  Equifax, Inc.

  PO Box 740256 Atlanta, GA 30374-0256

  
• 

  Equifax, Inc.

  PO Box 740241 Atlanta, GA 30374-0241

  
• 

  Equifax Risk Management Services

  11601 Roosevelt BLVD N Saint Petersburg, FL 33716-2202

• 

  Equifax, Inc.

  PO Box 1167 Omaha, NE 68101

• 

  Equifax Credit Information Services Inc

  33400 8th Ave S Ste 100 Federal Way, WA 98003-2603

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was disputing the items that where listed on a Credit Report I requested and the Report mailed to me was ********************** and My name is *******************. I will upload a copy of the ******** Smart Credit Report with debt that does not belong to me.

  

  Business Response

  Date: 11/22/2022

  
  EQUIFAX
  
  
  11/22/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *******************, # ********
  
  Dear *****************************, 
  Thank you for submitting ******************* complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  
  
  One of our most important responsibilities is protecting your personal information. Before we are able to assist you with your Equifax credit file we have to verify your identity and address. So that we can process your request and verify your identity, please send a minimum of one item from each category list below in pdf format: 
  
  Identification:
  *U.S. Social Security card
  * Pay stub with U.S. Social Security number
  * W2 form
  
  Current Address:
  * Driver's license
  * Rental lease agreement/house deed
  * Pay stub with address
  * Utility bill (gas, electric, water ETC.)
  
  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company did not follow reasonable procedures to assure 100% maximum possible accuracy of the information reported on my credit report.Pursuant to 15 USC 1681(b) your company or Capitol One did not have my (written instruction) to furnish my consumer report. These companies also can not provide the (original contract) bearing my signature that i granted them permission to report information on my credit report.

  

  Business Response

  Date: 11/22/2022

  EQUIFAX
  
  
  11/22/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***********************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting *********************** complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. Please allow within 7 to 10 business days to receive the results. 
  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

  Customer Answer

  Date: 11/23/2022

  Your company has not only infringed my rights to privacy but also violated multiple federal laws. i hereby demand you delete the Charge off on the Capitol One Account number ************ & any Late payment showing on this account.

  

  Business Response

  Date: 11/30/2022

  EQUIFAX
  
  
  11/30/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***********************, Case #********
  
  Dear *****************************:
  
  Thank you for submitting ************************* complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. 
  Equifax is a repository of credit information which has been supplied by creditors, collection agencies and public record holders. As such, we do not collect or maintain copies of contracts between consumers and their creditors. However, through our investigation process, we are able to contact the owners of the information and either confirm or correct the data reporting on the consumers file. 
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

  Customer Answer

  Date: 11/30/2022

  There is no such law that states anything that needs to be reported to a consumer reporting agency. Therefore, EQUIFAX is liable. Your organization neither exercised its responsibilities with fairness and impartiality nor protected my right to privacy. I demand the deletion of  the charge off on this capitol one account 515676xxxxxx reporting on my credit profile. I demand the deletion of all late payments on this account. i demand the account balance to be updated to 0 and paid as agreed. I request you to give me a piece of evidence that the information above which is being reported has properly been investigated. Also provide me with the details of the system adopted by Equifax to determine whether the transaction took place or not. Pursuant to 15 Usc **** (a) (b) Your organization did not adopt such procedures that meet the need of commerce for consumer credit. As a result i demand the deletion to any charge off and late payment on this above account. update to paid as agreed

   

  

  Business Response

  Date: 12/06/2022

  EQUIFAX
  
  
  12/6/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***********************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting *********************** complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. 

  
  Equifax is a repository of credit information which has been supplied by creditors, collection agencies and public record holders. As such, we do not collect or maintain copies of contracts between consumers and their creditors. Not all companies choose to report account information to Equifax. Those that do report on a regular basis appear on your credit report. However, through our investigation process, we are able to contact the furnishers of the information and either confirm or correct the data reporting on your file. Once a request for verification of a disputed item(s) has been received by Equifax, each data furnisher will be contacted directly by Equifax. This process is usually accomplished by sending the request for verification electronically and may take 30 days to complete. Once the data furnisher's response is returned to Equifax, any updates related to the disputed item(s) will be recorded on the credit report. Once all Data furnishers have responded to our request for their review, the consumer is sent a copy of each of the Data Furnishers responses they provided to Equifax. Should you still disagree with the Data Furnishers response, please contact each creditor directly for additional assistance and/or regarding any signed documentation pertaining to the disputed item(s).

  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

  Customer Answer

  Date: 12/07/2022

   
  Complaint: 18419652
  
  I am rejecting this response because:
  Im asking for validation not verification. I demand this be deleted off my credit immediately 
  Sincerely,
  
  ***********************

  

  Business Response

  Date: 12/08/2022

  EQUIFAX
  
  
  12/08/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***********************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting *********************** complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. 
  In reference to the concern regarding the investigation process: Upon receipt of the dispute, we first review and consider any relevant information submitted regarding the nature of the dispute. Often, Equifax will then transmit the dispute to the furnisher of the information (ie. the bank associated with a disputed credit card) for review and investigation. Equifax electronically sends a notification of the dispute, including a summary of the relevant information submitted, to the respective furnisher. The furnisher reviews the information provided, conducts an investigation with respect to the disputed information and reports the results back to us electronically. Equifax then makes deletions or changes to your credit file. The name, address and, if reasonably available, the telephone number of the furnisher(s)/source(s) of the information contacted while processing the dispute(s) is shown under the 'Results of the investigation' section on the cover letter that accompanies the copy of the revised credit file.
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm bothered that you have incorporated the data beneath in my credit profile and that you have neglected to keep up sensible methods in your activities to guarantee most extreme conceivable exactness in the credit reports you distribute. Credit announcing laws guarantee that agencies report just 100% exact credit data. Each progression should be taken to guarantee the data detailed is totally precise and right. The accompanying data in this way should be re-researched. I am having major issues with finding inaccurate/ invalidated accounts after carefully pulling my credit report from your agency. I have no knowledge of these items or inaccurate information as My information was impacted by the Equifax data breach and may have gotten into the hands of the wrong person. You are reporting negligently and inaccurately and failing to comply to the FCRA.I realize you have no legal standing as a federally protected consumer, and you can't employ an attorney against me.I'll file for a default judgment, and ill file a class action lawsuit for violations, stress, and mental anguish, as well as at least 1% of the corporation, under TILA ****, OR ANY OTHER AMOUNT OF DAMAGES UNDER 1692K.

  

  Business Response

  Date: 11/22/2022

  EQUIFAX
  
  
  11/22/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***********************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting ***********************' complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation with the furnishers of the information has been initiated.  When the furnishing company provides their findings, we will send those results directly to the consumer. 
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  For the accounts under delinquency. I have a number of closed accounts that have been affecting my credit and i have tried everything to get help. The accounts under collections where never given permission to be added to equifax or trans union I have not supplied proof under the doctrine of estoppel by silence, ********** ****************** (Mo) **********, 719, I may presume that no proof of alleged debt, nor therefore any such debt, in fact exists.

  

  Business Response

  Date: 11/30/2022

  CONSUMER INFORMATION SOLUTIONS
  Equifax ******
  PO *********************************************************************************************** 2Z2
  TEL: **************
  FAX: **************
  
  November 30, 2022
  
  Via email: ********************
  
  ******************************
  ********************., #***
  *******, *******
  M6M 5C7
  Dear Ms,****,
  We acknowledge your complaint to the Better Business Bureau.
  After receipt of your complaint I reviewed your credit report and your disputes as it
  relates to collections reporting on your file. These collections were put under
  investigation and the results are as follows:
  CBV Collections has confirmed that all of the accounts for Money Mart are in your name
  and address. We have been advised that they are aware of your Consumer Proposal and
  therefore we have notated these accounts accordingly.
  We also understand that this agency spoke with you on October 3rd pertaining to the fine
  owing to the ***************. If you continue to dispute this debt, please contact the
  creditor directly.
  ******* has confirmed the account to be in your name, same date of birth and current
  address. We have been advised that they are aware of your Consumer Proposal and
  therefore we have notated the account accordingly.
  ******** has confirmed the account to be in your name and address. We understand that
  they have been in contact with you on a number of occasions and even offered you a
  settlement. They are unaware of your Consumer Proposal and state this account now has
  a balance owing of $962. If you continue to dispute this debt, please contact the creditor
  directly.
  Kindly provide us with a copy of the creditors involved in your consumer proposal so that
  we may update your file accordingly. You can submit these documents online by visiting
  our website at www.equifax.com.
  
  CONSUMER INFORMATION SOLUTIONS
  Equifax ******
  PO *********************************************************************************************** 2Z2
  TEL: **************
  FAX: **************
  
  Yours truly,
  ******************
  Supervisor, Consumer Relations and Legal Affairs
  Cc BBB, ******* **

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to dispute the following inquiries. I never established these. I have no knowledge of obtaining any of these inquiries listed here. Please remove these inquiries and send me an updated copy of my report after the investigation. My information was impacted by the Equifax data breach and many different fraudulent items that I don't recognize have shown up on my credit report. All is being investigated by the ****

  

  Business Response

  Date: 11/23/2022

  EQUIFAX
  
  
  11/23/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *************************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting *************************' complaint on 11/21/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation with the furnishers of the information has been initiated.  When the furnishing company provides their findings, we will send those results directly to the consumer. 
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This service was initiated in January to resolve a credit dispute. The service was cancelled in February and they have continued to pull money from my checking account after the service being cancelled. I have called several times and cannot get this resolved nor get all of my money back.

  

  Business Response

  Date: 11/23/2022

  
  11/23/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: ***************************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting ***************************' complaint on 11/21/2022 through the BBB Complaint Portal. In their complaint, they indicated issues with MyEqufax.com.  Please see below resolution response:  
  The consumer called in on 10/18/2022 to cancel their Equifax Complete Premier product.  There are no other notes showing the consumer contacted Equifax for cancellation assistance.  Payments and billing history show the consumer was refunded $19.95 (total of $79.80) on 11/21/2022 for the months of August, September, October and November.  Per Equifax refund policy, the requested refund for the months of February through July 2022 has been denied per no evidence of cancellation request.  If the consumer can provide or has proof that she requested cancellation prior to the end of the promotional offer period, please advise to provide for further review.
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/21/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not aware of this account. I have reached out to Equifax and CB/VICSCRT to have this account removed from my file and they are always saying the same excuse, which is no longer acceptable. I have filed this as an outcome of Identity Theft. Regardless of all actions done on my end, there was no action from Equifax Credit Bureau. Thus, I am reaching out to seek assistance to have CB/VICSCRT confirm that I have no account with them and that the Equifax Bureau can simply remove it from my credit report.

  

  Business Response

  Date: 11/22/2022

  EQUIFAX
  
  
  11/22/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *************************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting ***************************** complaint on 11/21/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. 
  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/20/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ***************************** HAVE SENT SEVERAL COMPLAINTS INTO EQUIFAX TO REMOVE ITEMS FROM OFF MY CREDIT FILE THAT DON'T BELONG TO ME. I HAVE SUBMITTED A COPY OF MY POLICE REPORT AND COMPLETED SEVERAL IDENTITY THEFT REPORTS ATTEMPTING TO GET THESE ACCOUNTS REMOVED. THE ACCOUNTS ARE AS FOLLOWS:VYSTAR CU xxxxxxxx **** VYSTAR CU xxxxxxxx **** VYSTAR CU xxxxxxxx **** ******************* xxxxxx 50

  

  Business Response

  Date: 11/22/2022

  EQUIFAX
  
  
  11/22/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *****************************, Case # ********
  
  Dear *****************************:
  
  Thank you for submitting *****************************  complaint on 11/20/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation of the information was completed.  The results were sent directly to the consumer. 
  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/17/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello, my name is *****************************. I have contacted the bureau repeatedly in order to get the fraud alert removed from my account and they still have not removed it. I am wanting this alert removed from my account as soon as possible. Thank you for your help.

  

  Business Response

  Date: 11/18/2022

  
  EQUIFAX
  
  
  11/18/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *****************************, Complaint # ********
  
  Dear *****************************, 
  Thank you for submitting ***************************** complaint on 11/18/2022 through the BBB Complaint Portal. In their complaint, they indicated that they were unable to remove a fraud alert on the credit file.  
  
  One of our most important responsibilities is protecting your personal information. Before we are able to assist you with your Equifax credit file we have to verify your identity and address. So that we can process your request and verify your identity, please send a minimum of one item from each category list below: 
  
  Identification:
  *U.S. Social Security card
  * Pay stub with U.S. Social Security number
  * W2 form
  
  Current Address:
  * Driver's license
  * Rental lease agreement/house deed
  * Pay stub with address
  * Utility bill (gas, electric, water ETC.)
  
  
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes.  Additionally they can access free Equifax credit reports and other products.
  
  Sincerely,
  
  Sr. Consumer Relations Specialist

• Initial Complaint

  Date:11/17/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Upon receiving my credit report from mulitple Credit Bureaues I discovered that the account numbers do not match on Experian, Transunion or Equifax. I also discovered that the last active dates are not the same .which means they have been altered. The payment history has been changed as well . these multiple violations of the ***** By the provisions of the Fair Credit Reporting Act, I demand that these items be and removed from my report. I understand that under 15 U.S.C. Sec. 1681i(a),

  

  Business Response

  Date: 11/18/2022

  
  
  
  11/18/2022
  
  *****************************
  Better Business Bureau
  
  
  RE: *************************, Case #********
  
  Dear *****************************:
  
  Thank you for submitting ************************* complaint on 11/17/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.  Please be advised that an investigation with the furnishers of the information has been initiated.  When the furnishing company provides their findings, we will send those results directly to the consumer. 
  If they have any additional questions, they may call ************** or they may visit www.myequifax.com.  With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
  Thank you for the opportunity to assist you, we are closing this complaint.
  Sincerely,
  
  Sr. Consumer Relations Specialist