Complaints

This profile includes complaints for Lendmark Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Lendmark Financial Services

  2118 Usher St NW Covington, GA 30014-2434

• 

  Lendmark Financial Services

  691 N Euclid Street Anaheim, CA 92801

• 

  Lendmark Financial Services

  4049 Lone Tree Way Suite B Antioch, CA 94531

• 

  Lendmark Financial Services

  4905 Stockdale Hwy Bakersfield, CA 93309

• 

  Lendmark Financial Services

  2499 Forest Avenue Suite 100 Chico, CA 95928

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/18/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was late on a payment because at the time I did not know my payment was returned so it fell to be behind 30 days. I am struggling financially. This company from the Richmond office attempted to call me they said 6 times and it very well could have been 6 times as I work during the day and do not have my phone on. I only got one message that came through my phone and my husband who is on the loan also (whose recent phone number has been changed so if they called him, he would not have gotten it) they called his company and verified employment and told them they were taking steps to garnish his wages. I called the company at the Richmond office and was told that because they contacted me 6 times and the loan was so "large" (less than ****** with their unfair percentage rate tagged into that number), they had no other choice but to call and humiliate my husband over a payment barely over 30 days late. I completely understand that I am obligated to pay this loan and I have made arrangements to catch the payment up. I however, do not pretend to know the law, but they made it clear to me that because I did not answer the 6 calls they made while I was at work they decided to call my husbands work and make this request of employment to start wage garnishment. I would think that there would be additional measures taken such as a law suit filed? This company uses scare tactics and inappropriate means of reaching out to their customers. This is the second time they have done this and I asked them to not call my husbands office again. As most people we are struggling with the economy and higher costs and we do our best to pay our bills. I have never filed bankruptcy nor have never given this company any reason to believe we would not make this payment. I feel that there needs to be something done in regard to reaching out to someone's employment to verify employment (which was done when the loan was taken out in the beginning with the check stubs provided).

  Business Response

  Date: 12/23/2024

  Dear ****** ****,
  We have had the opportunity to review the complaint and will address your concerns as follows. As of December 19, 2024, we have restricted the co-borrowers employers number associated with your account to no longer receive calls. We encourage you to contact your local branch as soon as possible to provide updated contact information and continue to make arrangements to bring your account current.
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email *********************************************** Sincerely, ***** ******* Chief Risk Officer

• Initial Complaint

  Date:12/16/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  C

  Business Response

  Date: 12/18/2024

  Dear **** ******,
  
  Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  
  You obtained a precomputed direct consumer installment loan secured by consumer goods on September 5, 2024, in which ******* was given directly to you and $****** was paid for the voluntary optional home and auto plan you elected to *********** fully disclosed on the Disclosure Statement, Promissory Note, and Security Agreement, (the Loan Agreement) the original amount financed of $6****** interest rate of *****%, a total payment of $10,222.56 to be repaid over 36 months in $283.96 monthly payments.
  
  On November 20, 2024, you cancelled the home and auto plan which resulted in a credit back to your account in the amount of $ ******. Additionally, the terms of the loan agreement have been satisfied and the account is closed.
  
  A copy of all promissory note, payment history, and auto plus has been mailed to the address on file for your review.
  
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
  *****************************************************************
  

  Sincerely,
  

  ***** *******
  Chief Risk Officer
  

  
  

  Customer Answer

  Date: 12/19/2024

   
  Complaint: 22685522
  I HAVE PAID LENDMARK 6 ****** THE ****** SHOULD HAVE BEEN RETURNED TO ME IT TOOK ME 2 MONTHS TO GET PAPER WORK SHOWING I WAS CHARGE 6,****** I DID NOT AGREE OR WAS I ASK TO JOIN A CAR PROGRAM WITH NO REGISTERED CAR IN MY NAME ALL PAPER WORK STATES NO INS. COULD I FAX PAPERS TO YOU WHAT I PAID CASH ***** IS MORE THAN ******** THAT WAS PUT IN MY CHECKING ACCOUNTTHE ****** WAS STOLEN BETWEEN LENDMARK AND CAR CO
  I am rejecting this response because:
  
  Sincerely,
  
  **** ******

  Business Response

  Date: 12/23/2024

  The total amount paid by you included the refund of the optional insurance product totaling $699.95. We mailed the account payment history on 12/18/2024 which will show the amount paid by you and the refund credited to your account. Please allow time for these documents to be received by you, if you do do not receive these by 12/30/2024, please let us know and we will send them again. Thank you. 

  Customer Answer

  Date: 12/23/2024

   
  Complaint: 22685522
  
  I am rejecting this response because:
  
  Sincerely,
  
  **** ******

  I WAS GOIVEN ******* TO MY BANK ACCOUNT THAT IS WHAT I OWE ******** PLUS 2 MONTJS OF INTEREST I PAID ****** DOLLARS MORE WHEN I REALIZE I WAS GEALING WITH THIEVES IN HOPES THAT MY MONEY WOULD BE RETURN THE INSURANCE COMPANY WAS TO SEND ME A CHECK THATS WHAT ***** SAID SO INS. *** AND LENDMARK ARE THIEVES WORKING TOGEATHER 

• Initial Complaint

  Date:12/12/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Lendmark first and foremost they approve a loan with outstanding interest rates then you end up having to pay triple the amount you borrowed. Before the month is even out they contact you several times back to back even after youve explained you will pay as soon as you are able. I no longer give consent for this company to contact me or my references for any reason. I will make my payment online when its suitable for me. I was impacted by Hurricane ****** lost food damage to my home etc and we are recovering. These people are relentless and predatory. I want to be added to the do not contact list and I do no longer give permission for this company to contact me , my place of employment , or any of my references or I will take further legal action and contact the attorney general.

  Business Response

  Date: 12/16/2024

  Dear ****** ******,
  
  Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.
  
  We have reviewed the calls placed on your account and can verify they were made within Lendmarks policy. The calls were being made to contact you to bring your installment account current. If you are experiencing financial hardship, we always encourage you to contact the ************ branch for payment options available to assist with bringing your account current as soon as possible.
  

  As of December 13, 2024, all telephone numbers associated with your account have been restricted including your employer and personal references, so that they are no longer contacted.
  

  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
  ***************************************************************** 
  
  Sincerely,
  

  ***** *******
  Chief Risk Officer

• Initial Complaint

  Date:12/12/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Was out sick for awhile with a on going health problem and my account with ********************** went deliquent. Called company and spoke with ******** offered to make a payment was told that was not good enough and the account would not accept any type of payment and was hided to the law offices. Explained to ******** the situation ask if I had disability or hardship insurance on this account. ******** after looking it up that I did and would send me out the paper work. Dont know if this is lendmark normal bussiness practice to miss inform its clients on products or services they or intitled to or to even send or start Summons or litigation without due process of consumer rights under va law but I think this was unfair to me to be mislead or to any other consumer who had to go threw this type of business practice from lendmark financial.

  Business Response

  Date: 12/18/2024

  Dear ******* ****,
  
  Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  
  Thank you for bringing your concerns to our attention, this matter has been addressed internally with the Branch Manager and *** of the branch. Additionally, your local branch has mailed the insurance service providers VA Disability benefit claim forms to you for completion. It is imperative that you complete all documents and return them directly to the insurance service provider with a copy to your local branch as soon as possible.  
  Should you have any further questions, please do not hesitate to contact the Woodbridge, VA office at **************.
  
  Sincerely,
  

  ***** *******
  Chief Risk Officer

• Initial Complaint

  Date:12/07/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to dispute an account listed under ********************** on my credit report. I have never opened an account with this creditor, and I do not have any knowledge of this debt. I am a victim of identity theft, and this account was opened fraudulently in my name.Creditor Name: LENDMARK FINANCIAL SERVICES Opened Date: 6/15/2021 Account Number: *********** Higher Credit: $3,430.00 This is the second round of my dispute regarding this account. I kindly ask that you remove this fraudulent account from my credit report and update my records to reflect that I am not responsible for this debt.Thank you for your prompt attention to this issue.

  Business Response

  Date: 12/11/2024

  Dear **** ******,
  Lendmark Financial Services, LLC (hereinafter referred to as "Lendmark") is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  If you believe you are a victim of identity theft, Lendmark asks that you please provide: 1) a certified copy of the police report or a completed signed copy of the ************************ (***) identity theft report, with the account number listed and 2) A copy of the customer's government issued identification document such as a driver's license or state issued ID.  Once all documents above are completed and collected, please mail a copy of each to Attn: Loan ******************* ***************************************
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address. ***************************************************************** 
  
  Sincerely, 
  ***** Wheeler 
  Chief Risk Officer
  
  

• Initial Complaint

  Date:12/07/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear *********** hope this letter finds you well. I am writing to formally dispute an error found on my recent credit report related to an account listed under **********************. The account in question is associated with the following details:Creditor Name: Lendmark Financial Services Date Reported: 07/14/2021 Account Number: ********** Upon reviewing my credit report, I discovered that the account is inaccurately listed under my name. I respectfully request that the Better Business Bureau assist me in addressing this issue and help ensure that the account is removed from my credit report. I appreciate your prompt attention to this matter and hope for a swift resolution.Thank you for your assistance.

  Business Response

  Date: 12/16/2024

  Dear ******* ********,
  Lendmark Financial Services, LLC (hereinafter referred to as "Lendmark") is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  On 07/14/2021, you entered into a loan agreement with Lendmark Financial Services. Your original balance was $5,323.85 which was financed for a term of 48 months with a payment of $173.53 due starting on 08/14/2021 and monthly thereafter.
  Lendmark has mailed a copy of the Disclosure Statement, Promissory Note and Security Agreement (Contract) with the customers signature and a copy of the payment history, to provide ledger of account payment activity, to the customers address on file, to provide proof of debt.
  Additionally,we understand that you have requested that Lendmark remove certain information associated with the tradeline for the Lendmark loan account referenced in your complaint that was furnished to the credit reporting agencies (CRAs) by Lendmark. The Fair Credit Reporting Act requires that Lendmark accurately report information to the ****. As the information reported to the **** regarding your account was accurate, ****************** is unable to accommodate your request.
  Lastly, if you believe you are a victim of identity theft, Lendmark asks that you please provide: A copy of the customer's government issued identification document such as a driver's license or state issued ID.  Once the document above is collected, please mail a copy to the following address: ************************** **********************************
  
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email ***********************************************
  
  Sincerely,
  ***** *******
  Chief Risk Officer
  
  

• Initial Complaint

  Date:12/03/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I believe this account has been assigned to me in error, as I am not liable for the debt in question.I have no contractual obligation with COLLECTION COMPANY NAME and have never received any documentation to substantiate the validity of this debt, despite my formal requests for verification. I specifically asked to review the original application or contract related to this alleged debt. Since COLLECTION COMPANY NAME has been unable to provide this documentation, I assert that the debt is not mine and should not be associated with my records.I kindly request the removal of this erroneous collection from my account and an acknowledgment of this resolution in writing. Thank you for your attention to this matter.

  Business Response

  Date: 12/12/2024

  Dear **** ***********,
  Lendmark Financial Services, LLC (hereinafter referred to as "Lendmark") is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  On 07/18/2017, you entered into a loan agreement with Lendmark Financial Services.Your original balance was $7,837.72 which was financed for a term of 48 months with monthly payments of $277.61 due starting on 08/18/2017.
  Lendmark has mailed a copy of the Disclosure Statement, Promissory Note and Security Agreement (Contract) with the customers signature and a copy of the payment history, to provide ledger of account payment activity, to the address on file for the customer, to provide proof of debt.
  Additionally,the Lendmark account referenced in your complaint was charged off on 05/24/2019 and subsequently sold to Plaza Services. Lendmark is no longer attempting to collect this debt. You should contact Plaza Services for information regarding the account. You may reach Plaza Services at ************.
  Lastly,we understand that you have requested that Lendmark remove certain information associated with the tradeline for the Lendmark loan account referenced in your complaint that was furnished to the credit reporting agencies (CRAs) by Lendmark. The Fair Credit Reporting Act requires that Lendmark accurately report information to the ****. As the information reported to the **** regarding your account was accurate, ****************** is unable to accommodate your request.
  
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email ***********************************************
  Sincerely,
  ***** *******
  Chief Risk Officer

• Initial Complaint

  Date:11/29/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I believe this account has been assigned to me in error, as I am not liable for the debt in question.I have no contractual obligation with LENDMARK and have never received any documentation to substantiate the validity of this debt, despite my formal requests for verification. I specifically asked to review the original application or contract related to this alleged debt. Since LENDMARK has been unable to provide this documentation, I assert that the debt is not mine and should not be associated with my records.I kindly request the removal of this erroneous collection from my account and an acknowledgment of this resolution in writing. Thank you for your attention to this matter.

  Business Response

  Date: 12/12/2024

  Dear ****** *****,  
  Lendmark Financial Services, LLC (hereinafter referred to as "Lendmark") is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  On 11/19/2019, you entered into a loan agreement with Lendmark Financial Services. Your original balance was $3,984.81 which was financed for a term of 42 months with a first odd payment of $223.05 due starting on 1/03/2020 and payments of $168.07, monthly thereafter.
  Lendmark has mailed a copy of the Disclosure Statement, Promissory Note and Security Agreement (Contract) with the customers signature and a copy of the payment history, to provide ledger of account payment activity, to the customers address on file, to provide proof of debt.
  Additionally,the Lendmark account referenced in your complaint was charged off on 06/27/2022 and subsequently sold to *****************. Lendmark is no longer attempting to collect this debt. You should contact ***************** for information regarding the account. You may reach them at **************.
  Lastly,we understand that you have requested that Lendmark remove certain information associated with the tradeline for the Lendmark loan account referenced in your complaint that was furnished to the credit reporting agencies (CRAs) by Lendmark. The Fair Credit Reporting Act requires that Lendmark accurately report information to the ****. As the information reported to the **** regarding your account was accurate, ****************** is unable to accommodate your request.
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email ***********************************************
  
  Sincerely,
  ***** *******
  Chief Risk Officer

• Initial Complaint

  Date:11/26/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Subject: Fraudulent Account - Identity Theft Notification Dear *********** am writing to formally report a fraudulent account that has been opened in my name with LENDMARK. As a victim of identity theft, I did not authorize the creation of this account. Below are the details of the fraudulent account for your reference:Creditor Name: LENDMARK Opened Date: 7/27/2020 Account Number: **********High Credit: $14,899 I kindly request that you close this account immediately and remove any associated negative information from my credit report. Additionally, I would appreciate receiving confirmation of the account's closure along with any documentation related to the fraudulent *********** support my claim, I am attaching a copy of my Identity Theft Complaint for your review.Thank you for your prompt attention to resolving this matter. If you require further information or documentation, please do not hesitate to contact me.

  Business Response

  Date: 11/26/2024

  Dear ******* ****,
  Lendmark Financial Services, LLC (hereinafter referred to as "Lendmark") is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
  If you believe you are a victim of identity theft, Lendmark asks that you please provide: 1) A copy of the customer's government issued identification document such as a driver's license or state issued ID. Once all documents above are completed and collected, please mail a copy of each to Attn: Loan ******************* ***************************************
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email ***********************************************
  
  Sincerely,
  ***** *******
  Chief Risk Officer

• Initial Complaint

  Date:11/14/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  9/11/2024 I had submitted a letter to ************** asking to verify and validate all data for this account, every notation, dates and balances, whether reported or not. These inquiries were made without my knowledge or consent. I was never provided proof that I consented to these inquiries therefore my consumer rights were violated via **** section 609 and 605 as well as the failure to prove accuracy of these inquiries violated my consumer rights via **** section 623. I demanded that the accounts were to be removed immediately.Letter Tracking Number: 9589 0710 5270 0428 5472 14 Account Name: **********************. Account Number: *************/**/2024 The accounts came back verified. I still noticed the same errors on my credit report. I had then submitted another letter to ********** requesting methods of verification giving them additional 15 days. In accordance with **** via Section 611 for the accounts listed below, Letter Tracking Number: 9589 0710 5270 0428 5582 10 Account Name: **********************. Account Number: *************/**/2024 After the 15 days ********** sent investigation result REPORT#********* these accounts came back verified again. I've sent another letter to ********** with a few questions: what did they update? What did they modify? Did they really reinvestigate my accounts? If they did, why is the open date different from the other two credit bureaus, why is the date last active different, why are my accounts still inaccurate? I am demanding the accounts listed be deleted due to violations of 15 USC 1681i(5), 15 USC 1681i(7), 15 USC 1681e(b), and 15 USC 1681s-2.Letter Tracking Number: 9589 0710 5270 0428 5604 11 Account Name: **********************. Account Number: ***********

  Business Response

  Date: 11/20/2024

  Dear ****** ******,
  Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.
  ********************** has completed an investigation into your dispute and can confirm your tradeline is reporting correctly with Experian and ********** credit reporting agencies. The tradeline is reporting the following:
  Date of Account Information:     10/31/2024       
  Account Status:                              Charged Off      
  Balance:                                          Outstanding      
  Date of 1st Delinquency:               09/03/2023
  
  Lendmark has mailed a copy of the payment history, to provide ledger of account payment activity, to the customer.
  ****************** understands that you have requested that Lendmark remove certain information associated with the trade line for the above referenced loan. The Fair Credit Reporting Act requires that Lendmark accurately report information to the credit reporting agencies and as the information reporting to the credit reporting agencies regarding your account is accurate, ****************** is unable to accommodate your request.
  Additionally,at the point of sale, you were provided with a disclosure in addition to the application, loan agreement, and privacy policy. The disclosure outlines Lendmarks intentions as it relates to credit reporting: Fair Credit Reporting Act Notice: We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
  As stated in the Reasons we can share your personal information section of the privacy policy it states: For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus; or as permitted by law.Does Lendmark Share? Yes. Can you limit sharing? No.
  Lendmark has only shared the information which was outlined in the Privacy Policy.Should you want to limit the types of sharing, you can call ************ for further information or questions.
  We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address. *****************************************************************
  
  Sincerely,
  
  ***** *******                                                                                                                                                        Chief Risk Officer