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Business Profile

Consumer Finance Companies

Lendmark Financial Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for Lendmark Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lendmark Financial Services has 470 locations, listed below.

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    Customer Review Ratings

    1.27

    Average of 94 Customer Reviews

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    Review Details

    • Laura F

      Date: 10/17/2024

      Laura F

      Date: 10/17/2024

      Calls me and tells me that my payments made on loans I've had and paid off and even my car are all coming back months later that they haven't been paid! YES they have and it was through grants from the government! These people don't know what the h*** they are doing and if they can't keep their records straight then you need to close all offices and start over!!! I've told them to not call me anymore cause the next time will be to the corporate office and they won't like me when I'm done????

      Lendmark Financial Services

      Date: 10/21/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the mark. If you’re open to discussing your experience further, please call us at 1-866-413-8340 or to email us go here:https://www.lendmarkfinancial.com/Contact or [email protected]

    • Suzanne R

      Date: 09/26/2024

      Suzanne R

      Date: 09/26/2024

      These people are absolutely horrible ! Multiple calls a day, calls from burner phones , several a day . They reported me to all three credit bureaus when they refinanced back in April 2024, as over thirty days late , when in fact my account has never been late , according to Experian . I recently called them and left multiple messages that a debit card I have will be used to pay off the remainder of my loan . I am still getting multiple calls a day , after payment arrangements have been recently agreed to . They call me every one to two hours or so per day , they harrass me ! One branch doesnt know what the other does or agrees too ! They need to be sued and shut down , and have to pay back each and every person for these criminal acts . They are frauds.

      Lendmark Financial Services

      Date: 09/27/2024

      Thank you for taking the time to provide your feedback. As we are committed to providing great customer service, we would like to learn more. Please reach out to us directly at ********************************************** or ******************************************************************** at your earliest convenience.  

    • Marquis W

      Date: 08/30/2024

      Marquis W

      Date: 08/30/2024

      This place is scandalous in every way. My payments is ****** interest rate *****%, when I make my payments they send $200 to my interest rate and send the lowest to my priority payment. But if you do the math . ****** ******= ****** ****** payment ***** interest rate ****** priority I also have screenshots that show they been doing this for a while aswell.

      Lendmark Financial Services

      Date: 09/23/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ********************************************************************

    • Kay C

      Date: 08/11/2024

      Kay C

      Date: 08/11/2024

      I would give negative feedback if I could. Multiple employees continually referred to me as "Ms" without my consent when I never told anyone there that I was okay with being feminized in any way. I eventually had to tell someone, "I'm a guy," after which I heard laughter in the background (telling me this thing had its phone on speaker without my knowledge or consent and everyone was listening and having a laugh as it tried to figure out how to respond to me).I attempted to tell an employee (the thing that put me on speakerphone without my consent) that I got a new job and circumstances were tricky and that was why I didn't make a payment the month before, but that as soon as I got my first full paycheck (at a much higher paying job), I would be able to pay off my outstanding balance. This thing put me on hold multiple times and it feminized me without my consent multiple times. Then it put me on with its manager, who tried to talk me into refinancing my loan on the spot. I blocked their phone number (though I did that once before, after being misgendered and harassed multiple times, to no avail *sigh*} and changed the physical address on my profile, which I hope means they won't send snail mail anymore, either. If they listened to me literally at all, they would've heard me say I would have no problem paying off my outstanding balance ASAP when I started getting checks at my new job. Instead, they elected to call me "Ms" without my consent and laugh when I said I was a guy during a call that was clearly broadcasted to multiple employees without my consent and call and send physical mail multiple times (including after I had already sent my most recent payment--obviously, payment wasn't enough to stop them, but maybe changing my physical address will be ?"} and try to force me into refinancing on the spot.Nobody who has worked for lendmark in the last few years in any capacity has had any right to live for any second that they've ever worked for lendmark.

      Lendmark Financial Services

      Date: 08/13/2024

      Thank you for taking the time to provide your feedback. As we are committed to providing great customer service, we would like to learn more. Please reach out to us directly at ****************************************** at your earliest convenience.

    • Amwar A

      Date: 07/02/2024

      Amwar A

      Date: 07/02/2024

      They keep charging me financial interest. Im done with them!!!

      Lendmark Financial Services

      Date: 07/03/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ******************************************

    • Tum C

      Date: 06/26/2024

      Tum C

      Date: 06/26/2024

      I think lendmark is doing some enithical practices I got a credit Karma app and Kredit Karma is pretty munch dead on with my account loan ******* I've got the proof I need to dispute the 3000 some dollars that they say my balance is owed hopefully they'll make the right decision so this doesn't go into any complaint process aganit them that's the last thing I want to do

      Lendmark Financial Services

      Date: 07/02/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ******************************************

    • Robin C

      Date: 06/25/2024

      Robin C

      Date: 06/25/2024

      A couple years ago I took my mom over for a loan. I had tried to get one. I didn't. Now this year she got a loan and I wasn't with her. But for some reason they sent me all of the information on my mother's loan. And my mom doesn't have an email and she doesn't know mine. When she asked them about it, they lied to her and tried to blame her. But why would they say that they screwed up!!!

      Lendmark Financial Services

      Date: 07/02/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ******************************************

    • Michael M

      Date: 06/20/2024

      Michael M

      Date: 06/20/2024

      Awful company. Paid on my car for 4 years. After I paid it off they said they didn't have the title and couldn't get it. 6 months after paid off I still don't have a title. They just took my money and I got nothing in return.

      Lendmark Financial Services

      Date: 06/21/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ******************************************

    • Kurtis S

      Date: 05/23/2024

      Kurtis S

      Date: 05/23/2024

      An unauthorized loan was taken out in my name. *** never had my identity stolen until now, but I think it is just poor security and due diligence on this company's part.

      Lendmark Financial Services

      Date: 05/30/2024

      Thank you for taking the time to provide your feedback. As we are committed to providing great customer service, we would like to learn more. Please reach out to us directly at ****************************************** or ********************************************** at your earliest convenience.

    • Jay S

      Date: 05/23/2024

      Jay S

      Date: 05/23/2024

      Lendmark ******* dismissed my loan because I am on disability and Lendmak ******* does not look at receiving a disability check monthly from the Federal Govt. a credible source of income. They do not look at it as even an additional source of income like any other NORMAL creditor would. Washington State recognizes Govt Beneifits as legitimate sources of income and RCW's to back it up. In my book Lendmark ******* discriminates they pick and choose who they give loans to. The manager who was my loan officer ***** dismissed my loan because I didn't have paystubs and again would not acknowledge Govt. Benefits as a credible source of income

      Lendmark Financial Services

      Date: 05/30/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:***************************************************;

    Lendmark Financial Services is NOT a BBB Accredited Business.

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