Reviews

This profile includes reviews for PadSplit's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  PadSplit

  Decatur, GA 30030-4559

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  PadSplit

  1151 Walker Rd Ste 236 Dover, DE 19904-6600

Review Details

• Review fromKatherine P

  Date: 12/14/2023

  1 star

  Katherine P

  Date: 12/14/2023

  No heat, leaky ceiling, landlord yells at you. Neighborhood has boarded up houses and they won't tell you. No refund.

  PadSplit

  Date: 01/11/2024

  Thanks for your comment. Most Members tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. We value Member feedback, so were sorry to hear about your experience. *********, you can contact our Support team at ********************************** or ************** to further discuss this issue.

  PadSplit

  Date: 01/11/2024

  Thanks for your comment. Most Members tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. We value Member feedback, so were sorry to hear about your experience. *********, you can contact our Support team at ********************************** or ************** to further discuss this issue.

• Review fromNathaniel H

  Date: 12/13/2023

  1 star

  Nathaniel H

  Date: 12/13/2023

  I am a member of padsplit and my unit has not had hot water for over a month. The other members in the house and myself have been putting in ticket after ticket and it's been escalated to the 2nd tier multiple times with no response from the host TWO KEYS. I have email documentation of the discussions with notes taken from the padsplit customer service representatives. They installed a new hot water heater but still nothing. No hot water and no updates!!! This is unsanitary, unsafe, and unethical. I'm still getting charged full rent every week despite not having hot water for 7 weeks at this point. Padsplit clams no responsibility and leaves it up to the host to get things done and I don't understand how it's possible for them to collect our money on the host behalf but not be able to withhold it from the host when they are NOT doing their job as a host.

  PadSplit

  Date: 12/15/2023

  *********, we value our Members and are sorry to hear about the maintenance issues you have experienced. We take these allegations seriously. ********* please contact our Support team at ********************************** or ************** if you would like to address this issue further.

• Review fromTiara M

  Date: 12/12/2023

  5 stars

  Tiara M

  Date: 12/12/2023

  So far so good! I am only in 3rd week at a Padsplit . . . Coming from 6 months of homelessness this is like heaven for me! I was a little irritated that I moved into a tiny closet of a room but someone moved out in a week of me moving in and was able to move to the bigger room (the transfer was not free despite **************** that a switch is free within 14 days! All in all I live in ******* so I was familiar enough not to book a Padsplit in a sketchy neighborhood. My roommates, periodically, will help themselves to what I put in the fridge but all in all I have no real complaints! It is affordable & most certainly beats sleeping at ***** bus stops ???????

  PadSplit

  Date: 12/13/2023

  Thanks for your kind review, TM! Were happy to hear that your time at PadSplit is going good thus far! We set a high standard for ourselves and our mission has been is to make housing more affordable and accessible for our Members. Due to the privacy of our Members, we do not publicly discuss members accounts. Please email ********************************** to review any questions that you have.

• Review fromJevon A

  Date: 12/11/2023

  5 stars

  Jevon A

  Date: 12/11/2023

  Very convenient and affordable. Im happy I made the choice of choosing PadSplit.

  PadSplit

  Date: 12/13/2023

  *****, it's wonderful to know that you are enjoying your stay! We appreciate your positive review. Our mission will always be to make housing more affordable for our Members.

• Review fromLeroy S

  Date: 12/09/2023

  1 star

  Leroy S

  Date: 12/09/2023

  I booked a room threw padsplit at ************************************************* , it was a total nightmare! The slumlords house reeked of Marijuana Smoke ! Roches on the stove , both refrigerators had bugs running all threw it , this a listing padsplit listed on there website! The house is a DUMP ! please don't move into this property ! Padsplit had the nerve to tell me a day later to select a move out dat so I won't be billed for the entire week ... they are keeping the ****** I paid to this SLUMLORD ! to move in a place I NEVER MOVED INTO ! Telling me I should've selected a move out date at the time I found out the house was a dump ! Not offering to move any of the money I paid to this SlumLord to the next host ! This is a disgrace ! Padslit should train there customers service people to provide better information to people renting these SO CALLED ROOMS ! This being my first time using padsplit it maybe my LAST so unsatisfied how they handle my situation ! So buyer beware when renting these rooms ??

  PadSplit

  Date: 12/15/2023

  We value Member feedback, so were sorry to hear about your experience. *****, for further assistance, please contact our Support team at ********************************** or **************.

• Review fromValerie B

  Date: 12/06/2023

  5 stars

  Valerie B

  Date: 12/06/2023

  Pass split is a great thing especially for those that need a fresh start. The private manager ****** is a a+ property manager you let her know what's wrong she gets on it I recommend pass split to anyone One bill to pay no other worries

  PadSplit

  Date: 12/07/2023

  At PadSplit, our mission is to make housing more affordable and accessible. *******, we appreciate your feedback and recommendation!

• Review fromShaheed A

  Date: 12/05/2023

  5 stars

  Shaheed A

  Date: 12/05/2023

  I love y'all I'm so happy with my home thank you so much

  PadSplit

  Date: 12/06/2023

  *******, we're thankful for your comment. It's great to hear that you are enjoying your PadSplit home!

• Review fromChristopher S

  Date: 12/04/2023

  5 stars

  Christopher S

  Date: 12/04/2023

  Padsplit is awesome! Got approved very fast and moved into a nice house a few days later. I'm on fixed income so I found something in my budget.

  PadSplit

  Date: 12/05/2023

  ***********, we are happy to hear that you are enjoying your stay! Our mission will always be to make housing more affordable and accessible for our Members.

• Review fromCiearah W

  Date: 12/04/2023

  5 stars

  Ciearah W

  Date: 12/04/2023

  ?? Its affordable, clean, easy application and approval. Helps build credit and helps save you money. ??

  PadSplit

  Date: 12/06/2023

  Clearah, we appreciate your feedback! At PadSplit, we set a high standard for ourselves and we are happy to hear that the standard was met.

• Review fromBen M

  Date: 12/03/2023

  5 stars

  Ben M

  Date: 12/03/2023

  if you are a business person who travels don't stay in a hotel, this is the best place to stay for a few weeks or more. It's clean and quiet

  PadSplit

  Date: 12/04/2023

  ***, we really appreciate your comment! Most Members tell us they have a great experience at PadSplit. We're excited to hear that you are enjoying yours!