Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Coolray Heating & Air Conditioning

Reviews

This profile includes reviews for Coolray Heating & Air Conditioning's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Coolray Heating & Air Conditioning has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.22/5 stars

    Average of 158 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohn B

      Date: 05/16/2025

      5 stars

      John B

      Date: 05/16/2025

      We have used Coolray for HVAC needs for over fifteen years and are very satisfied with their service. We recently decided to change our old HVAC system with a new Carrier system.... staying with Coolray due to their excellent service over the fifteen years. I highly recommend the Coolray team for all your HVAC needs....you won't go wrong!

      Coolray Heating & Air Conditioning

      Date: 05/19/2025

      ****, we are pleased you are continuing your business with us. We certainly appreciate your business over the years!
    • Review fromJim C

      Date: 05/15/2025

      5 stars

      Jim C

      Date: 05/15/2025

      Our tech did a very good job. I like having the maintenance plan too.

      Coolray Heating & Air Conditioning

      Date: 05/19/2025

      Glad to hear you are satisfied with your service. Thank you for your positive review!
    • Review fromRich M

      Date: 05/14/2025

      5 stars

      Rich M

      Date: 05/14/2025

      The Cool Ray tech whomdid our Spring maintenance today was very professional and polite. He did an excellent job of explaining everything to us. We highly recommend Cool Ray.

      Coolray Heating & Air Conditioning

      Date: 05/19/2025

      ***** we appreciate you leaving such a positive review. Thank you for your business!
    • Review fromJames G

      Date: 05/13/2025

      5 stars

      James G

      Date: 05/13/2025

      It was easy to schedule a convenient appointment for a maintenance check. The tech who performed it was timely, friendly, helpful, careful, and efficient

      Coolray Heating & Air Conditioning

      Date: 05/19/2025

      Glad to hear you are satisfied with your service. Thank you for your positive review!
    • Review fromFloyd P

      Date: 05/09/2025

      5 stars

      Floyd P

      Date: 05/09/2025

      ****, the Coolray tech who performed the spring maintenance on my air conditioning system. **** was very personable when he arrived and described how the maintenance would be done. Once he got started, he was all 'business' and very professional. This was the best spring maintenance I have had in 6 years in ***********. After completion I immediately called Coolray and scheduled the fall maintenance with the same tech. Thank you Coolray!

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      Thank you so much for your positive feedback on ****. We are happy to know you are pleased with your service. We will be sure to pass this along. We appreciate your business!
    • Review fromNorine J

      Date: 05/09/2025

      5 stars

      Norine J

      Date: 05/09/2025

      Cool *** does a lot right!Great customer service and easy to get an appointment, and we live at least an hour out ************* technicians are trained well. They are prompt, courteous, knowledgeable, listen well, and make sure you have all concerns addressed before they leave. These qualities build trust and confidence in Cool Ray and their staff.

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      Thank you for your raving review. We are pleased you are satisfied with your service. We appreciate your business!
    • Review fromAmit K

      Date: 05/08/2025

      5 stars

      Amit K

      Date: 05/08/2025

      Coolray organization strives for excellence! Very impressed with ****** their ambassador who came to help us with our **** maintenance today! I highly recommend this company to anyone looking for help with household issues!

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      ***** thank you so much for your feedback. We are happy to know you pleased with your service. I will be sure to pass this along. We appreciate your business!
    • Review fromGary W

      Date: 05/08/2025

      5 stars

      Gary W

      Date: 05/08/2025

      Been with them for years, always a quality job. ***** is great!

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      We are pleased that you are satisfied with your service. Thank you for your business!
    • Review fromRandy S

      Date: 05/08/2025

      5 stars

      Randy S

      Date: 05/08/2025

      Coolray, ***** and *** are FaNTaBuLoUs!!! :) I have been using them for years!!

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      Awesome! Thank you so much for your feedback. We certainly appreciate your business!
    • Review fromCarl E

      Date: 05/06/2025

      5 stars

      Carl E

      Date: 05/06/2025

      Nadir the tech that serviced our system was great, he is knowledgeable thorough and professional

      Coolray Heating & Air Conditioning

      Date: 05/12/2025

      ****, thank you for your feedback!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.