Heating and Air Conditioning
Coolray Heating & Air Conditioning
Reviews
This profile includes reviews for Coolray Heating & Air Conditioning's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 158 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRon S
Date: 04/22/2025
5 starsRon S
Date: 04/22/2025
Did a great Job. On time and was very nice.
Coolray Heating & Air Conditioning
Date: 04/23/2025
Thank you for your positive feedback!Review fromJanet B
Date: 04/21/2025
5 starsJanet B
Date: 04/21/2025
We have four ************ in our home. ****** just left after working diligently for four hours making sure each unit was working optimally. He was very professional and answered all my questions. He brought up things we need to keep an eye on without being pushy. We are very comfortable having Coolray manage all our home comfort system needs.Coolray Heating & Air Conditioning
Date: 04/22/2025
We love to hear that the ****** was diligent and made the process seamless. We appreciate your business and feedback.Review fromDarline C
Date: 04/20/2025
5 starsDarline C
Date: 04/20/2025
Always great and reliable service. Appreciate the text updates and feedback after our technician visit. **** is most qualified.Coolray Heating & Air Conditioning
Date: 04/22/2025
*******, thank you for providing positive feedback on ***** We are glad to hear you were taken care and appreciate your business.Review fromBassett T
Date: 04/17/2025
5 starsBassett T
Date: 04/17/2025
We very please with the service we received from your technican, he did an outstanding job serving our system. we were so pleased, that w e signed up for your special contract.Coolray Heating & Air Conditioning
Date: 04/22/2025
Thank you so much for taking the time to leave such a raving review. We are pleased to know we will continue to service your in-home needs.Review fromStafford W
Date: 04/17/2025
5 starsStafford W
Date: 04/17/2025
We have used Cool Ray for our HVAC needs for many years now; when it came time to replace our AC units, we got a quote from them and they were able to install the units within 3 days. The installers were professional, courteous, and only took a few hours to install the equipment; a lifetime parts/labor warranty was included, so we will continue using Cool Ray for any needs going forward.Coolray Heating & Air Conditioning
Date: 04/22/2025
Thank you, ******** for your positive review. We are pleased to continue servicing you for the years to come. Thank you so much for allowing us to service you're in home needs.Review fromThomas and Liane A
Date: 04/17/2025
5 starsThomas and Liane A
Date: 04/17/2025
If there was 10 Stars I would leave 10 Stars!Coolray Heating and Air is absolutely Amazing!The Two Gentlemen that Came to install our Furnace and Central Air were Incredible!They did a Perfect Job.From the time that they walked into our house and unhooked the old Furnace and The Old Central Air Conditioning Unit outside then getting everything ready to install the new Ones they did everything Perfectly.They worked all Day and did a great Job!And the reason that I know that is that my Husband was here all day and he said that they were incredible and did a Perfect Job!We also Bought the Top of the Line Furnace and Central Air Unit from Coolray Heating and Air!When we replace things we always Replace it with the Best!And we make sure that we have the best People doing the work for us!The Gentlemen had told me their names and they were great but my memory is not perfect with remembering their names!From now on we will always be using Coolray Heating and Air Conditing,Thank You for Everthing you have done for us!Coolray Heating & Air Conditioning
Date: 04/18/2025
Thank you so much for taking the time to leave such a raving review! We certainly appreciate your business and happy to know you were taken care of.Review fromBrian W
Date: 04/17/2025
5 starsBrian W
Date: 04/17/2025
We recently had our **** system replaced by Cool Ray Heating and Air and were extremely pleased with the entire experience. **** *******, our sales representative, conducted a thorough evaluation of our existing system and clearly presented several replacement options tailored to our needs. He was knowledgeable, responsive, and worked diligently to provide a competitive and fair price.The installation was led by ****** ******, who, along with his team, demonstrated professionalism and care throughout the process. They completed the work safely, efficiently, and with great attention to detail. The new system is functioning perfectly, and we greatly appreciate the high level of service delivered by both **** and ******. We would confidently recommend Cool Ray Heating and Air to anyone in need of **** services.Coolray Heating & Air Conditioning
Date: 04/22/2025
*****, thank you so much for taking the time to leave such a raving review for both **** and ******. We are happy to know that you are pleased with the service provided and appreciate your time and business.Review fromJim F
Date: 04/16/2025
5 starsJim F
Date: 04/16/2025
Super happy with ***** lifetime warranty of labor & parts with Coolray - Home Depo PTC partner. Have had a Chinese made capacitor go bad on each A/C unit, and a blower motor within 5 years, My cost zero. Also happy with service and technical support. All technicians have been good, but recommend ****** ******. Services are $29/system during sales, and they call you to service! ReallyCoolray Heating & Air Conditioning
Date: 04/22/2025
Thank you, *** for your positive feedback. We are pleased to know you are happy with the service ****** provided we appreciate your business.Review fromMichael L
Date: 04/14/2025
5 starsMichael L
Date: 04/14/2025
**** did a great job. He was great with answering my questions and helped me set up my thermostat appCoolray Heating & Air Conditioning
Date: 04/17/2025
Thank you, ******* for providing your positive experience. We certainly appreciate your business!Review fromGloria P
Date: 04/13/2025
5 starsGloria P
Date: 04/13/2025
Great technician. Very thorough and explained all work being done. Very happy with the company. Been with them for years.Coolray Heating & Air Conditioning
Date: 04/15/2025
Thank you for sharing your experience with us. We appreciate your business!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.