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Business Profile

Floor Installation

50 Floor

Reviews

This profile includes reviews for 50 Floor's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

50 Floor has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 50 Floor

      205 Hembree Park Dr Ste 170 Bldg A Roswell, GA 30076-5734

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    • 50 Floor, Inc.

      601 Bricksteel Ln Garner, NC 27529-9659

      BBB accredited business seal
    • 50 FLOOR

      561 Brick Church Park Drive Nashville, TN 37207

      BBB accredited business seal
    • 50 Floor

      4851 S Collins St, Suite #100 Arlington, TX 76018

      BBB accredited business seal
    • 50 Floor

      10163 Fortune Pkwy Ste G33 Jacksonville, FL 32256

      BBB accredited business seal

    Customer Review Ratings

    4.13/5 stars

    Average of 490 Customer Reviews

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    Review Details

    • Review fromStanley M.

      Date: 01/12/2024

      5 stars

      Stanley M.

      Date: 01/12/2024

      I would 100% recommend them to everyone that are definitely the best people I have dealt with in a long time

      50 Floor

      Date: 01/15/2024

      You recommendation means the world to us, thank you!! Reviews like yours give us motivation and help us ensure we are providing our clients with a 5-star experience! If you have further needs or questions,please don't hesitate to reach out!
      Thank You!
      50 Floor
    • Review fromJanene J.

      Date: 01/12/2024

      4 stars

      Janene J.

      Date: 01/12/2024

      The team who installed the floors were very kind. However, there were a few hiccups. When they arrived, the team thought the job was a lot less than what we had agreed upon. They were worried they wouldnt have enough flooring. They asked for my receipt because they didnt have it. Then they got it approved by the boss to move forward. The install ran later into the evening, and the team seemed rushed at the end. The gentlemen kept apologizing, but we were expecting a full day install anyway. Some of the moulding around the baseboards had marks from the install (lots of imperfections with the trim), but the floors are beautiful! Overall, we are pleased with 50 Floor.

      50 Floor

      Date: 01/15/2024

      Thank you for the high-star rating and we are glad to hear you are pleased with your flooring experience! While we do strive for 100% satisfaction, we appreciate your feedback as we are constantly looking for ways to improve. Your review has been forward to your local market; however, please do not hesitate to contact us directly at ************ if there is anything additional, we can do for you.

      Thank you!
      50 Floor

    • Review fromAndrea

      Date: 01/12/2024

      5 stars

      Andrea

      Date: 01/12/2024

      Fantastic experience ! On-time, courteous, professional, cleaned up everything after . Would definitely use them again!

      50 Floor

      Date: 01/15/2024

      Thank you for your five-star review! We are so glad you enjoyed our services! Your recommendation means so much to us and we hope to have the privilege of working with you again in the future. Thank you again for taking the time to let the world know about your positive experience!
      50 Floor
    • Review fromMaria B.

      Date: 01/12/2024

      5 stars

      Maria B.

      Date: 01/12/2024

      The guys ****** and ****** (i think these ere their names) did a great job. They were friendly and professional!

      50 Floor

      Date: 01/15/2024

      Thank you for the 5-star review! We are so glad you had a great experience during your installation, and we will be sure everyone you mentioned, and our entire team is made aware of your kind words! If you need anything, please do not hesitate to contact us at ************.

      Thank you for choosing 50 Floor! 

    • Review fromTheresa L.

      Date: 01/12/2024

      5 stars

      Theresa L.

      Date: 01/12/2024

      My new floors are beautiful. The Crew did an excellent job. Very caring.

      50 Floor

      Date: 01/15/2024

      Wonderful!! We are so glad you had a great experience with us, and the installation crew was very caring! We hope to have the privilege of working with you again in the future. Thank you again for choosing 50 Floor and for taking the time to let the world know about your positive experience!

      Take Care!
      50 Floor

    • Review fromJudy C.

      Date: 01/10/2024

      5 stars

      Judy C.

      Date: 01/10/2024

      Excellent service and workmanship. The floor is beautiful. Definitely recommend.

      50 Floor

      Date: 01/11/2024

      Thank you for the kind words!! We are so glad you are enjoying your beautiful new floors! Your recommendation means the world to us, and we appreciate your business. If you need anything, please do not hesitate to contact us at ************.

      Take Care!

      50 Floor

    • Review fromYolanda

      Date: 01/10/2024

      5 stars

      Yolanda

      Date: 01/10/2024

      Very nice ?? and I need to make another appointment to get my living room and kitchen done. Please call me to make appointment at ************. Thank you

      50 Floor

      Date: 01/11/2024

      Thank you! We are so glad you are enjoying your new floors! 

      We will be reaching out to you soon to schedule another appointment and look forward to working with you again!

      50 Floor

    • Review fromG M.

      Date: 01/09/2024

      4 stars

      G M.

      Date: 01/09/2024

      Satisfied with the work. Installers knew what they were doing, installed my flooring quickly, and left very little mess to clean up.

      50 Floor

      Date: 01/10/2024

      We are ecstatic to learn the completed work was satisfactory and we greatly appreciate your business! If you need anything or have any questions or concerns, please feel free to give us a call at ************.Thank you again for your review and valuable feedback!

      Take Care!
      50 Floor

    • Review fromPrakash P

      Date: 12/30/2023

      2 stars

      Prakash P

      Date: 12/30/2023

      We chose them over Empire Today, and it was a mistake.I would have given them 0 starts. But the 2 stars are for the great work done by the folks who install the floors. They are quick and efficient and good at their job.When we are choosing our floors we told the sales **** ****** very clearly as to what we wish. And he showed us a few options. We didnt like any, and wanted to move on.so he made us choose one. He showed some pics in their app that looked good. But he showed only the lighter shades, and he sweet talked us into it. The floor guys showed us the lighter shades as well. And when they installed it had a much darker second shade. We called them to change and now they say itll take 4-5 days to send someone to choose something else. And then another couple of weeks to get the order and then one more week to get it installed. ***** had told that they will change it immediately if we didnt like it. But it wasnt that way and it would take about a month. We got kids and cant stay in a room for an entire month.Basically if you plan go with them, do so only if you like the floor. Just STAY AWAY FROM *****. Dont listen to him. Please dont let the sales rep convince you that something will look good. It wont if you dont think so.Changing later isnt an option either, though they say so, and specially if you are living in the house.Now I got to live with the floor till we have the money to replace it. And next time its empire today for sure.

      50 Floor

      Date: 01/05/2024

      50 Floor does understand your concerns and are very sorry that you are not satisfied with your flooring; however, we are ecstatic to see you are happy with the installation! We will be sure to share your concerns and kind words with our team. 

      Please review your one-year 50 Floor warranty below:

      Gold Star One-Year Installation Warranty, 50 Floor guarantees the quality of workmanship to be professional and in keeping with standards set by the flooring industry. Should further installation service attributable to the original installation of your flooring be required, 50 Floor will return and provide that service at no cost to you for the first year of flooring. 

      Respectfully,

      50 Floor

    • Review fromAnita

      Date: 12/30/2023

      5 stars

      Anita

      Date: 12/30/2023

      Great Company! Did the work as requested and in an excellent time frame! Planning to use them again in **** to put in more flooring and carpet! Pleasant workers! And great value too!

      50 Floor

      Date: 01/05/2024

      Thank you for the kind words! We are so happy you enjoyed our services, and we look forward to helping you with your next flooring project! Until then, if you have any questions or concerns, please do not hesitate to contact us at ************.

      Take Care!
      50 Floor

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