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Business Profile

Precious Metal Dealers

Birch Gold Group

Reviews

Customer Review Ratings

4.58/5 stars

Average of 186 Customer Reviews

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Review Details

  • Review fromDiann S

    Date: 06/02/2023

    5 stars
    This was my third purchase from Birch Gold. They are ******************* and courteous. Extremely reliable!!!
  • Review fromTerry M

    Date: 05/27/2023

    5 stars
    We worked with the Birch Gold Group and they were great to work with during our purchases. They provided us with our options, answered any questions, and helped us to navigate the whole process. I would highly recommend them to anyone who is looking to purchase precious metals.
  • Review fromDavid B

    Date: 05/24/2023

    4 stars
    Could not have been treated better. Birch Gold has the people and resources to help investors achieve their goals.
  • Review fromHarlan K

    Date: 05/20/2023

    5 stars
    i have never dealt with purchasing precious metals and the experience was very interesting with people who made me feel comfortable, at ease, and respected. The whole process was easy and a good experience. Everyone I had connected with were very helpful.
  • Review fromWilliam S

    Date: 05/17/2023

    1 star
    If you do business with Birch Gold Group you need to begin with your eyes wide open. Research for yourself which metals you want; do not let them decide for you like I did as a novice. Then, make sure you know exactly what the cost will be; the high fees may surprise you later but then it is too late. Also, they claim they will not provide investment advice. Not true. I had to argue with an employee to just do what I asked. He disagreed with my financial planner and argued with me not to sell when I wanted to sell. I was encouraged to purchase more gold and silver than I should have bought.. I loathe the day I ever called Birch Gold Group. Don't make my mistake.
  • Review fromDan M

    Date: 05/06/2023

    5 stars
    I just bought from Birch Gold Group, I didn't see a 40% commission, maybe I counted wrong, but I'm a business owner and a Bi&ch with my money, ask my employees. With this crazy economy these days, my silver investment has gone up 18% since I made my silver purchase. This was an effortless process, I was told my silver would take six weeks to get to me. That I wasn't happy with, it took about 2.5 weeks. I was notified when the coins shipped, so I can see them coming. I'm glad I didn't Bit$h about the Del time. See you soon Birch gold ***
  • Review fromJames H.

    Date: 05/05/2023

    5 stars
    I was treated with respect and dignity by Birch Gold. I trust their confidentiality. The entire buying process was explained in detail. I would buy from them again.
  • Review fromJames I

    Date: 05/05/2023

    5 stars
    Buying precious metals was easy thanks to the excellent staff at Birch Gold Group.
  • Review fromJohn B

    Date: 05/04/2023

    5 stars
    We watch Real America's Voice often and saw ***************************** from Birch Gold on there. What he said made sense. We reached out to them and made a recent purchase. They made it easy and the service was great. Product was exactly what I ordered. Would highly recommend Birch Gold.
  • Review fromPaul W

    Date: 04/25/2023

    5 stars
    This was my first time investing in precious metals
    and the customer service department at Birch Gold Group did a wonderful job
    explaining the process and answering my questions. Everything went well, and I
    would like to extract the comments about excessive commissions totally. The
    service department kept in contact with me throughout the process and followed
    up with courtesy call afterwards, to be sure I had received everything
    correctly

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