Reviews
This profile includes reviews for Melaleuca, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 198 Customer Reviews
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Review fromTanya E
Date: 11/07/2023
1 starTanya E
Date: 11/07/2023
I was assigned to ********************************* WA) . She tried to sell unnecessary stuff that. she texted numbers of stuff starting business I shouldve followed my instinct not to proceed w her. Today I found out she had told me bunch of stuff that was not melaleucas rules, Sale reps are really desperate sells more unnecessary stuff to client to get their commissions. I had a phone conversation w ****, I mentioned to her I do not need the cleaning product every month , **** told me its auto ship monthly that i I can go into my account turn off and on. Turn off when I dont need the products for that month theres no backup order, Today I spoke to melaleuca reps I was told different stories that I would have to fill out form to suspend my account and theres back up order .**** you are NOT honest very bad reps. ***** supposed to be representing Melaleuca not yourself .Shame on you ****
Melaleuca, Inc
Date: 11/10/2023
We apologize for any misunderstandings that *** have occurred. Melaleuca customers can cancel their membership at any time. There is no reactivation fee for a customer to reactivate their membership. For this reason, we have no reason to suspect that ******************** was intentionally misleading you. Melaleuca strives for a high standard of ethical behavior in all its business practices and expects its Marketing Executives to do the same. If you wish to speak to us further about the matter, please contact Melaleucas *************************** at ************ or at ******************************Review fromTori H
Date: 11/02/2023
1 starIf I could do no stars I would. I bought a few products from a friend who markets for them. For the past 3 months Ive been getting charged $100 every month and have gotten no products. Not only that, they are also charging my friends card. So they are double charging. They supposedly removed my card from their files but somehow still charged me. They remove all bad reviews and complaints from their ******** profile as well.Review fromJacqueline G
Date: 10/03/2023
2 starsAwful subscription services. Reminds me of how Amazon is in a lawsuit because its challenging for people to cancel their subscriptions. Received no email notification that a charge was going to happen even after email preferences were looked at. I was sent an email from the 1st phone rep (after she told me she canceled it) but the second rep told me that I had to go to the link to cancel. After I did there is no submit or confirm button. They also want a letter. Too many unnecessary steps to cancel a membership. Membership customer cancellation is very deceiving. I wasnt given a complimentary $10 charge after paying it the first time for the *** shipping cancellation, even though this shouldve been on them the second time around. Also, no matter what youre forced to spend money with this company monthly.Review fromAngela I
Date: 09/28/2023
2 starsI tried the products and tried to be one of their marketers. First off, I can find the same and better products in the stores and online. Second, the training I received was the equivalent of being a slimy salesperson: sign up people for your bonus, and if they drop off the next month, no big deal, just replace them, we don't care; if people want to cancel, make them feel bad and tell them they clearly just don't care about their own or their family members' health; your voice sounds like a cute teenage girl, so use it well over the phone and flirt so guys will sign up; tell women all of the makeup sold elsewhere contain so much formaldehyde that when they pass away they'll need to use less when they're embalmed. Seriously, I was subjected to that! Third, to cancel everything, I received harassment from two of the guys in my upline AND it was like pulling teeth, dealing with the hoops I had to jump through to cancel. I've ran into others who now market (or recently quite marketing) for Melaleuca and half of them have had the same experience as me. I'm amazed it's been allowed to continue. It's been a few years since I've quit, but I decided to finally speak up because I was appaled that I've met others who have gone through the same thing.Review fromTammy J
Date: 09/14/2023
5 starsI love the products. We have been shopping here for almost 20 years! Our home is converted to non-toxic products and the supplements have changed our health!!! It is not a problem to shop online first then go to store for fresh produce and paper products. We shop multiple times a month, just as I used to do st the box stores. If your committed to changing your ************* then shopping here monthly is not an issue. Having the best tasting beef delivered every other month is wonderful. I have changed my bundle every time, so I get to try it all!Review fromRenea M
Date: 08/14/2023
1 starDO NOT do business with they are CROOKS!! If you fail to place an order every 30 days, they feel THEY CAN shop and place an order for you then CHARGE your card. I immediately called and was told that it would be canceled. Then 30 days later I was sent a coupon for $65 for products and charged for it. I don't use that much product in a months time. Money was tight and I was watching what I spent and the next thing I know my account was short. When I called and told them that I wanted a refund the refuse and said that any products that I returned in the last year would have to be paid for and that it would be over the $65. Their product are not HEALTHY OR PURE take the laundry soap for example, it has Benzisothiazolione and Methylisothiazolinone in it WHICH IS ( moderately to highly acutely toxic in oral, dermal, eye irritation, dermal irritation, and inhalation acute toxicity studies) I was told they take the bad stuff out of it first. If so then it won't go by the same name. That is a LIE!! Their customer service is UNprofessional in my opinion. THIS COMPANY IS A SCAM, I WOULD NOT USE THEM. I WENT SOMEWHERE ELSE AND PURCHASE MIRACLE II SOAP which is ALL NATURAL and works great for laundry and on everything else.Review fromDiane B
Date: 08/10/2023
5 starsMelaleuca is a solid *** Company - Based on the use of the versatile melaleuca oil (tea tree oil) right from *********- Their products are not matched by other brands. There are over 400 products to buy from and if you have a solid commitment to your health and well-being -The Wellness Company is well worth it - So sorry people want to cancel as they do not know how to order and then ready to go back to those toxic GMO Companies (Big Business)Review fromBruce S
Date: 08/09/2023
1 starTo anyone considering ordering products from Melaleuca.com I HIGHLY recommend that you do NOT do business with these crooks!! If you fail to place an order every 30 days, they feel entitled to shop, place an order, and CHARGE your card for you! ( In this case $85.84)When I became aware of this practice of theirs, I immediately went online and attempted to cancel the account in the same manner that I initially signed up for it. They ignored that request and charged my account anyway! I called and verbally spoke with ******* who informed me that he HAD to have my physical signature in order to cancel the account! He sure didn't feel the need to get a physical signature before charging my account for product that I did NOT even want! At this point, it doesn't matter if they offer a decent product or not, their customer service deserves a grade below F...my opinion, and warning!!Review fromBobby L
Date: 08/02/2023
1 starWhen they have to make it rocket science to understand how to purchase and sign up for a membership i should have know. They make it very hard to cancel. They need you to print off a paper and fill it out and then FAX it... Fax it? Who the h*** uses a fax anymore? This is absolutely insane. This company is nothing but a scam. I would not use them again.Review fromYevgeniya Y
Date: 08/01/2023
1 starThey make you jump thru many loopholes just to cancel your account. They are so desperate for customers that they have to resort to theft of your money. I tried to cancel but they told me they will not unless I pay for an order I did not place. Not worth the hassle of signing up because their products are uprated and do not even clean as well as regular store bought products. I would not even leave one star for this company but have no choice but to leave the one star.
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