Reviews
This profile includes reviews for Melaleuca, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 198 Customer Reviews
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Review fromAimee Z
Date: 04/09/2025
5 starsI absolutely love Melaleuca!!! Amazing ******************* service is top notch! Never have I been disappointed with any of their non toxic **************** of mind knowing Im helping my family live better & healthier!!Review fromGary W
Date: 04/04/2025
5 starsWe have been customers for decades now. My wife and I are both in our mid-70s and have had good results with the products Iand have no desire to switch to any other company. We use the products with confidence in quality and safety. I started as a business representative but I had difficulty with the time commitment to make a successful business. That's on me, not the company.Review fromTony C.
Date: 04/02/2025
1 starTony C.
Date: 04/02/2025
Deception deception deception. Anyone that sees this make sure you read the fine print and watch any videos. They tell you to watch cause theyre gonna hit you with reoccurring charges and theres only two options unless you know what youre doing and select something cheaper or the only options they have if you dont know, the difference is around 80+ tax and 90+ tax. The people you deal with at first that text you back-and-forth are not the company Direct employees they are Member/sellers following the directions are given by the company This where you have to read the fine print and pay attention
Melaleuca, Inc
Date: 04/04/2025
Thank you for your feedback. We are sorry to hear about your concerns and are committed to assist in resolving any issues you may have encountered. However,we are unable to locate an account under your information.
At Melaleuca, we strive to provide clear communication regarding all the benefits a membership entails with a robust member onboarding process and we are always happy to answer any question before enrolling. Were proud to be named one of Americas most trusted brands and we would love the opportunity to look into this further. Please reach out to our ************* team directly at ************* so we can learn more.Review fromHeidi S
Date: 03/22/2025
1 starHeidi S
Date: 03/22/2025
Horrible business to deal with, sent me my back up order that I didn't want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn't left the warehouse, I told them I didn't want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after ************************************************* calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway and charged me for it,I then decided I didn't want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they've tried doing all the above with the back up order I sent back, now I'm dealing with the last 3.85 cents they are trying to rip me off with. It's pathetic! Will never deal with them againMelaleuca, Inc
Date: 03/28/2025
First,thank you for being a loyal Melaleuca member and taking the time to share your experience with us. At Melaleuca, we are passionately committed to providing world-class experiences for every customer. This means not only offering high-quality, wellness-focused products but also ensuring seamless,stress-free interactions at every touchpoint. It looks like we fell short of this standard and were truly sorry to hear about the difficulties you faced with your back-up order and the refund process. We did receive your returned order on December 23rd, 2024 and have refunded your method of payment. Our customer service team is available to address any additional concerns you may have at ************. Your satisfaction is our top priority and we are happy to help in any way we can. Once again,we apologize for any inconvenience or misunderstanding you experienced with us.Review fromVictoria G
Date: 03/17/2025
1 starVictoria G
Date: 03/17/2025
Company doesnt leave me alone, I called them next day I got membership and less than 24 hours I cancelled it , called them , asked them to stop package , sent them Fax with cancellation, But they sent package anyway, so I did pay for it, but not for membership, and now they harassing me and trying to charge my credit card several times a **********, after 3 weeks, since I cancelled, I called them and told them stop harassing meMelaleuca, Inc
Date: 03/27/2025
We are so sorry to hear about the frustrating experience you've had with your recent Melaleuca membership. We process and ship packages as soon as possible so that our members can enjoy Melaleuca products right away. There is an annual fee of $19 for all new members of Melaleuca which is the charge you are referring to. It looks like as of this response, everything has been taken care of. Our dedicated **************** team is committed to ensuring your satisfaction and are happy to help in any way they can. If you have additional questions or concerns, please contact us at *************. We hope to see you give Melaleuca another try in the near future.Review fromlauren e
Date: 03/14/2025
1 starlauren e
Date: 03/14/2025
They froze my business account because of diving into another business venture that is not conflicting and never contacted me to ask me anything about it and especially because people need extra streams of income these days and because of that I was/am still doing the work for my customers but am having my commissions froze and my business froze for the last two months with no warning, no pay and no calls from corporate, only email. I will get this figured out one way or another but am definitely not happy that I'm working it and not getting paid anything and corporate refuses to get on the phone with me and they have no valid reason because I never signed anything saying that I wouldn't do another business. I would like my last two months wages to be released and as for as long as I have customers and also a refund on my convention tickets! This is not good business practice whatsoever when you work very hard for a company for almost 2 years!Melaleuca, Inc
Date: 03/20/2025
In response to this comment,Melaleuca has reviewed Ms. ****** case again and has again concluded that,unfortunately, Ms. ***** violated the terms and conditions of her independent contractor agreement. We communicated with her on multiple occasions regarding this issue, including on at least four separate occasions, to ask for evidence that would weigh against a conclusion that she has violated her agreement with us. Because we received no such evidence, we took the action that we did. If Ms. ***** has information that she would like us to consider, we are happy to do so. She need only reach out to our ********************* team at ************************************Review fromJennifer H
Date: 03/05/2025
5 starsI have been using Melaleucas products for over five years and I will never stop. The quality of ingredients and the effectiveness of their products is unmatched. Combine that with safer ingredients and no childproof caps needed and it's just an overall win! I'd support this company over big conglomerate companies every day of the week!Review fromMikki H
Date: 02/27/2025
1 starMikki H
Date: 02/27/2025
Overall I am not dissatisfied with Melaleuca and would give the company overall 3.5 stars, but I would like to review one particular product and if I could give it 0 stars I would. I try to only use products with no added sugar and was excited when I found the Sustain Active Hydration: Blueberry Pomegranate Packets. The product clearly advertises "Sweetened with Stevia" on the front of the box. In addition the description on the website states "This delicious blueberry pomegranate flavored instant drink mix is sweetened with stevia". I trusted this description and did not check the ingredient list until after I received and used the product a few times. I was very disappointed when I realized that ingredient #1 on the ingredient list is sugar! I know it was my responsibility to confirm on the ingredient list what is in the product if that is important to me, but I feel like this is deceptive advertising and am very disappointed in a company that I thought I could trust. Melaleuca, please do better in honest advertising to your customers!!Melaleuca, Inc
Date: 03/05/2025
Thank you for sharing this feedback. We are truly sorry to hear that your experience wasnt what youd hoped for. We strive to ensure our labeling is accurate, and I can see how this may have caused some confusion. In our Sustain Active Hydration formulas, we provide options around the sweetener whether it is Stevia or sucralose, but all of the formulas also contain some sugar because sugar helps with electrolyte absorption and specific for those with Stevia helps masking the bitter aftertaste of Stevia. Wed be happy to help you with a return or exchange of any product you are unsatisfied with. Please feel free to reach out to us directly at **************.Review fromMonica R
Date: 02/14/2025
1 starI don't feel like Melaleuca deserves any stars! I had negative reactions to the soap and the pain-atrate cream and trying to settle these issues was/is VERY frustrating! Actually, as of today, 2/14/2025, it still isn't settled! I don't want to have anymore dealings with this company after my claim is settled. I wish I would have gotten an attorney.Review fromEmily C
Date: 02/10/2025
1 starEmily C
Date: 02/10/2025
Horrible business model Products arent worth the cause and when you wanna cancel your membership, you have to go through way too many steps and even if they dont haveyour card number anymore, they will keep trying to bill your cardMelaleuca, Inc
Date: 02/25/2025
Were sorry to hear about your experience. Melaleuca strives to provide a seamless membership experience where customers can order high-quality ********************** products direct to their household since 1985. Our products are carefully crafted to perform and deliver unmatched results backed by a 100% satisfaction guarantee. We see that you did cancel your membership recently. Members can easily cancel their membership at any time and we are saddened to learn of the frustration you encountered while trying to cancel your membership. We hope that you will give us another try in the very near future.
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