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Business Profile

Basement Contractors

Matrix Basement Finishing

Headquarters

Reviews

This profile includes reviews for Matrix Basement Finishing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Matrix Basement Finishing has 3 locations, listed below.

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    Customer Review Ratings

    4.77/5 stars

    Average of 199 Customer Reviews

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    Review Details

    • Review fromTerry K

      Date: 09/29/2024

      5 stars
      I had been meaning to update/repair my old bathtub and shower for years and finally decided to go with Matrix - and I'm happy I did! ***** went over my options during my initial consult and help me decide on the best route based on needs and budget. The team of ******* and ****** did an excellent job removing my outdated bathtub and shower and making the new one look showroom perfect! They also asked questions during the install to make sure everything was to my liking. A couple weeks after the install, I had a nice follow up visit from ****** who asked about my experience with Matrix and wanted to ensure my satisfaction with my remodel. I would definitely recommend Matrix to anybody looking to update their bathroom remodel!
    • Review fromAlicia K

      Date: 09/23/2024

      5 stars
      Matrix was super easy to work with. Loving our new shower! Its a far cry from our 1977 ugly, cracked shower. Easy to keep clean. Would definitely recommend!
    • Review fromJohn E

      Date: 09/23/2024

      4 stars
      We converted our stand-alone tub into a walk-in shower for easier access. Our design consultant, ***** was polite, informative, professional. The material seems to be nice! Matrix kept their timeline and installed quickly. Would recommend!
    • Review fromCal S

      Date: 09/21/2024

      5 stars
      Matrix Home Solutions delivered exceptional quality in our basement renovation project, transforming the space with precision and attention to detail. The team's professionalism was evident throughout, from the initial consultation to the final touches. Our project manager, ***, played a crucial role in making the process seamless, coordinating every aspect with efficiency and clear communication. The entire project was completed on time and exceeded our expectations. Our final visit with ****** was a fantastic way to reconnect and reflect on the entire project. We highly recommend Matrix Home Solutions for their outstanding work and dedication to customer satisfaction.
    • Review fromRohit K

      Date: 09/12/2024

      5 stars
      Matrix did a great job on our basement. *** made sure everything got taken care of. All the installers were professional and completed work on time. We are happy with our finished basement.
    • Review fromKathy P

      Date: 09/10/2024

      5 stars
      Wonderful company - the team kept us informed of the schedule and costs for our basement finishing project. They finished ON TIME and were very professional and helpful at every turn. Special thanks to our project manager, ****** ******, who was friendly, helpful and quick to respond to any question. We would hire them for another project and recommend them for yours.
    • Review fromJohn-David B

      Date: 09/04/2024

      5 stars
      Overall a positive experience. Once we they got started progress continued until the project was done. **** and ******* are great!
    • Review fromAmanda S

      Date: 08/27/2024

      5 stars
      The scheduling process was easy to understand and follow. I appreciated being able to see who was coming, when, and how they would arrive. The basement installers were professional, friendly, and a pleasure to work with.Overall, I'm very satisfied with the service.
    • Review fromJessica J

      Date: 08/26/2024

      5 stars
      This is our first time finishing our basement with Matrix. Everything went smoothly! All of the jobs that had to be done were well organized on the schedule. Our project manager, ***, was helpful in answering any questions we had. We are very happy with the end result! Thank you!
    • Review fromJules C

      Date: 08/22/2024

      5 stars
      Excellent service! This company followed through on all their promises. Efficient, professional, caring! ...and we love the finished product!

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