Reviews

This profile includes reviews for State Farm Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  State Farm Insurance Company

  1 State Farm Plz Bloomington, IL 61701-4300

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  State Farm Insurance

  PO Box 21659 Bakersfield, CA 93390-1659

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  State Farm Insurance Company

  PO Box 2316 Bloomington, IL 61702-2316

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  State Farm Insurance Company

  PO Box 2327 Bloomington, IL 61702-2327

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  State Farm Insurance

  240 E Yosemite Ave Merced, CA 95340-9130

Review Details

• Review fromMichael C

  Date: 05/20/2025

  2 stars
  Not happy with State farm.
  Rates keep going , I took driver defense course submitted my certificate for car insurance reduction and my insurance was reduced, Then my homeowners insurance went up, Now my auto insurance went up again, it's like I took the driver's defense course for nothing.

• Review fromJulie f

  Date: 05/20/2025

  1 star
  State Farm in Ames Iowa is the worst company you could ever deal with. They lie every time they open their mouth and play the blame game. They raise the price 150 a month then when you call them on it they don’t fix it and blame corporate to get themselves off but tell you it will get fixed and you will get a refund. Three months later and they still keep raising the insurance and nothing has changed no tickets no nothing just their lies after lies. Scott Richardson in Ames Iowa should be put out of business.

• Review fromEric H

  Date: 05/19/2025

  1 star
  The worst company ever when you have to file a claim. They constantly lie and strong arm. The agent isn’t even an agent more of a sales rep. The agent won’t help you or fight for you. They will raise your deductible after filing a claim for wind/hail damage. We have been with them for 16 yrs and ever claim is a fight. We were hit by an uninsured driver after just purchasing a car 2 months prior and they offered 5k less than what it was worth. I had to jump through so many hoops to talk to a supervisor. He wasn’t helpful. The one specialist that was helping us got transferred to a new department after helping us get more money that we deserve. They treat their clients like garbage. They don’t want to hear your problems and just have you pay your premiums. Run far away from this company.

• Review fromSeth P

  Date: 05/19/2025

  1 star
  The worst insurance company out there today. They will lie cheat you and do everything they can to make sure they put the screws to long time customers 40 plus years. How does that saying go like a good neighbor state farm is there. What a load of garbage

• Review fromJohn T

  Date: 05/19/2025

  1 star
  I guess I should have learned my lesson the first time after having my car basically taken right out from under me after being repaired after a car wreck. The adjuster wasn't so quick on the phone with the body shop to let them know that the car supposed to be a total loss. Fast forward 10 years later, and after about five towing claims over the course of three years (that's why you get Towing Coverage is in case you need it), they're CANCELING my Towing and Labor Coverage because I used it too frequently. Sorry, but as owner of a 22 year old Jeep Grand Cherokee, I will be shopping for another insurance company.

• Review fromLaura P

  Date: 05/13/2025

  1 star
  I would leave zero stars if I could. Had been with State Farm for 30 years. Only had one claim over the 30 years. Recently filed a claim for overall roof damage from hail, and was met with nothing but road blocks and unhelpfulness. Once again the claim came in under the deductible of $1000. After multiple attempts of having the claim reassessed we were told that their decision stood at $498. Also the person that they sent out to look at the roof was not an adjuster (which we just found out at the final denial) but just someone to look at it and that their report didn’t have any impact on their decision. We were then informed “that our 30 year tenure with the company has no relevance on their decisions”. So you send someone to look at the roof, who you have no intention of listening to, look at only 4 photos, even though 40 were sent and make your decision sitting in a corporate office in Ohio. We will now have to come out of pocket for the roof and will be switching to a different insurance company ASAP.

• Review fromAdam L

  Date: 05/09/2025

  1 star
  The rates have DOUBLED since COVID and the agents still claim the rates are going up bc of COVID discounts.
  Clean driving record no accidents at all and my rate has DOUBLED since the end of COVID.
  IT is not bc we are "driving more" either. 25+ years with state farm and they have never increased rates like this in a short time. ITS EVERYONE not just me. They are forcing retirees to sell their car and drop insurance. state farm is "too big to fail." They get bailouts from Dems I hope Mr. Orange takes them down!!!!!

• Review fromJack P

  Date: 05/09/2025

  1 star
  Indianapolis: Would leave zero stars if it were an option. It’s fascinating that this company hasn’t been sued into oblivion yet. I understand that an insurance adjusters’ job is to find reasons NOT to approve claims, but this company is ABSURD. First of all, I’m pretty sure their “adjusters” are subcontracted, and the one I most recently dealt with was a mess, was rude, dismissive, and I’m almost certain he was stoned during his so-called “inspection”. The amount they approved for the damages to this roof would be laughable if it weren’t so insulting. Do yourself a favor; if you’re shopping for insurance providers, AVOID STATE FARM LIKE THE PLAGUE. If you are already a State Farm customer, cut your losses and RUN to another provider. What this company does should qualify as fraud.

• Review fromTim E

  Date: 05/08/2025

  1 star
  The only reason I check marked a single star is because it will not accept no stars as a review! “Like a good neighbor…” what a pathetic joke! Our house plumbing under the kitchen sink sprung a small leak. Because of the position of the leak we did not detect it until the next day due to water coming up from under our wood flooring. Called a plumber, had to do dryout services and repair to drywall, cabinets, etc. long story short state farm refuses to cover the claim. They state that they are not responsible for covering plumbing that may potentially leak? Isn’t that the whole concept behind insurance? To insure you if there are problems? Hired an adjuster to mediate on our behalf and got 2nd opinions by other plumbers but to no avail. state farm refuses to even consider the claim or any coverage! So why am I paying them to “cover me” when they won’t actually cover me in a traumatic event? Worst insurance company in the history of insurance companies! I guess they need the money to pay all of their high maintenance spokespeople?! They sure throw their clients under the bus when they need them most!

• Review fromGina M

  Date: 05/07/2025

  1 star
  I can’t believe State Farm wants to continue to drag our claim on! It been almost 10 months of us not using half of our house because they won’t reimburse us for what we paid for mitigation, won’t pay us for what our contractor wants to fix our house, and doesn’t want to pay for the belongings that our son with autism lost! All they keep showingg is bad faith and break our contract all the time without ever giving us a denial! Never use State Farm! They don’t care about state or federal law or your contact because they will break them and not care at all. They have also used X******** for our estimate even though they won’t change the line item amounts even though the closes zip code area they can use is over two hours away from where the home is. This means they broke the license agreement they have with X******** as well!