Reviews

This profile includes reviews for ParkWhiz's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  ParkWhiz

  500 W Madison St Chicago, IL 60661-4544

  
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  ParkWhiz

  500 W Madison St Ste 1000 Chicago, IL 60661-2559

  

Review Details

• Review fromChris O

  Date: 01/12/2023

  1 star
  I reserved a spot with ParkWhiz online. The parking was in ********** to attend the Kings/Lakers game and when I arrived, NO PARKING SPOT AVAILABLE!

• Review fromBrandon G.

  Date: 01/03/2023

  1 star
  If I could give zero star for this app I would. Booked a garage on the app and got to garage and it was packed and they wouldnt serve me. Then following up with their customer service Is a joke and nothing gets resolved. Waste of money, should be put out of business. This place is a scam and doesnt care.

• Review fromMA L

  Date: 12/29/2022

  1 star
  No Stars! I needed to select one to write the review. ParkWhiz is a total scam! I bought my daughter and friends a $34 parking pass at a ***************) near ***************** for St Louis ***** game. They were turned away by attendant who claimed the lot was for Season Tix holders only and that she'd been turning people away all season. The kids wound up having to find free parking that was pretty far away, which could have put them in danger, but luckily did not. ParkWhiz gave me the run-around, but luckily, Ticketmaster issued me a refund. Will NEVER use ParkWhiz again!!

• Review fromDenyson M.

  Date: 12/04/2022

  1 star
  Completely avoid this company. I had an issue with them on Nov 19th when I bought a parking pass in *** for $129.50. When I got there the garage was full and the garage employee didn't allow me to park. I opened a customer support ticket right away, I sent the payment receipt of the other ******** had to find and park my car for $119 and I still don't have a ****************** I'm very disappointed and the only answer I get from them is they're still waiting the refund approval. (15 days later). I'll never do any business with ParkWhiz again.

• Review fromRob H

  Date: 11/28/2022

  1 star
  Avoid this company. Ive now had two bad experiences, buying passes that garages in ** would not accept. Company refused to reimburse me for my latest misadventure when I spent $16 for a worthless pass on Friday night and now will not respond to email, I wasted 15 minutes trying to track down an attendant at the garage, and then the attendant told us the garage would not accept the prepaid pass and that we had to pay again with credit card before we could leave. its a shame that folks like this are allowed to operate. Im removing the app from my phone, and I wanted to warn others to beware. Wish I had read all the negative reviews before I did any business with ParkWhiz. Its obvious the company is not on the same page with all of *********** it pretends to do business with. Small amount of money in the grand scheme of things but still irritating to be ripped off.

• Review fromRoberta B

  Date: 11/23/2022

  1 star
  Ordered a parking pass along with a concert event. Was charged twice-once for the concert ticket and then for the concert ticket with the parking pass. When I called to be refunded for the purchase of the concert ticket only, ParkWhiz refused to refund my money, and even stated that they only charged me once, which was not true! On my bank account I had two charges from them; both of which were over a $100.

• Review fromMark W

  Date: 11/21/2022

  1 star
  BUYER BEWARE! BAIT AND SWITCH! I had searched for discount parking to go to a Broadway show. ****** listed this company and I saw that the price of $36.00 was $6.00 less than the price charged at the garage ($42.). I purchased what I thought was discounted parking, (I've done this before with no problem at other garages). When it came time to retrieve my car the garage charged me an additional $42. Stating that the price I paid ******* was for a RESERVATION and not discount parking. On my receipt from ******* it say nothing about a RESERVATION. When I complained to ******* they said that all I get is a $10 discount for the next time I use their service. This is misleading advertising. The attendant at the garage said I never needed a reservation and that the price is $42 standard. He also stated that if I showed ******* both receipts I should get 1 refunded. They, *******, refused. To be honest, I feel both ******* and ************* Garage are in cahoots with one another because on the receipt they gave me it shows that with ******* the rate is $78 with $36 going to parkwiz. So they knew about this all along.

• Review fromHan C

  Date: 11/16/2022

  1 star
  worst experiences ever. the pass didn't work, parkwhiz refused to refund. shame on them. I am uninstalling the ****

• Review fromJohn M

  Date: 11/14/2022

  1 star
  Park wise, use your eyes and skip the Parkwiz! Attended a concert in *******, ** at ***********. Parkwiz showed the only option was a$60 space a 10 minute walk. They charged $68, the walk was 20 minutes, the lot next door charged $20 and there were at least a dozen additional lots *********** to the field with pricing increasing from $20 to $30 at half the distance, $40 at 1/4 the distance and $60 at the field. Ha! ****** learned. Dont trust stupid appslook with you eyes, be wise and skip the app scams that feed off ignorance. A $68 education. Ha!

• Review fromBill A

  Date: 11/12/2022

  1 star
  If I could give a zero star rating, I would. I had the worst experience one could have and Im sure many other users would agree. The $22 parking ticket paid for and issued with my concert ticket stated arrival starting at 7:00pm. Why so late to a concert where the recommendation was to arrive at 6:00pm when doors opened? At around 7:10pm the attendant was ushering a long line of cars in. The parking garage was packed. I, along with a long line of cars ended up crawling up through 4 stories of packed garage lanes and back down towards the exit spending 30 minutes in a most futile attempt to find a space. Most cars entering did not have a prepaid ticket and the attendant did not stop cars from entering knowing that the garage was full. I only found a space because I parked in a corner spot that was not a marked stall. Most cars in front and behind me ended up forced to exit. I arrived 15 minutes late to my concert because of this gross mismanagement. To add salt to injury, exiting after the concert took 45 minutes. No attendant was managing the exiting traffic on the upper floors and a fight almost broke up amongst two frustrated drivers. What should have been a special outing ended up being an agonizing frustrating ordeal. I would definitely avoid parking with this company at all cost.