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Business Profile

Used and Rebuilt Auto Parts

LKQ Corp
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for LKQ Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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LKQ Corp has 208 locations, listed below.

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    Customer Review Ratings

    1.14

    Average of 111 Customer Reviews

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    Review Details

    • Robert B

      Date: 03/06/2024

      Buyer Beware!!!!!!!!!!!!!I Went to Lkq to buy used axle and they told me that I had a choice of used or a rebuilt axle . They told me ****** for used and 1400 for rebuilt . I choose rebuilt because was planning on having my Tahoe for several years .The axle was delivered to my local shop in GA from ***** . I payed to have installed which was ****** . 3 weeks later the axle seals leaked . I called themand they said that they would replace it , but I have to pay for 2/3 of the install . I payed it , another axle was installed. 2 weeks later , axle was whinning . Same thing , had to put in another axle . 2 months later again , axle seals leaking . I told them that I was not paying for the install again , but they didn't pay the full cost . 5 months later , leaking at the drive shaft. I was on the last month of my year warranty. They sent another axle . Now there is grinding inside of the axle and the warranty is expired. This axle is junk , and I will never buy from LKQ ever again . I payed for 2/3 of the install every time the axle has failed ******* for the original axle Replaced 4 times costing me ****** each time .Now axle is bad again and can't drive my vehicle. Total cost of this junk cost me ******* And a non working vehicle. Also , if you don't have a certified shop install , than your warranty is voided Don't buy from LKQ

    • Dale Y

      Date: 02/29/2024

      I had the most amazing customer experience after being denied support on 3 seperate occasions. ************************************** supported with making purchases not once but two times on two separate calls and transactions. I don't know how to get her recognition for going above and beyond. Please give her a raise or make sure she knows how special she is in a time where nobody cares about the customer experience. I was helpless and made everything better. She is a bright star with LKQ. I will restate that I was rejected twice but other representatives and she supported me and made feel like I matter in this helpless position I'm in. I don't ever want to deal with anyone but her if I have to contact lkq. Thank you for your support and making me feel like my needs were important. I can't say this enough. I hope you know that you are appreciated. I wish there was something I could do to show you just how much. Thanks again.

    • Frank F

      Date: 02/25/2024

      Engine part prices is a big problem. Just tried to pick up some camshafts from a yard near me and was charged 350+ a cam on a engine that was still full assembled and honestly the car been there since January. Well going to miss the 45 a camshaft price cause today they lost out on money and a repeat customer. Best of luck to corporate and the decision to hike up engine part prices.

    • Jay G

      Date: 02/22/2024

      The new pricing guidelines charge you more than the actual part you are receiving ,because they put incorrect barcodes on the part in question. You try talking to the manager and she just looks at u like you are stupid. I never would have gone through the trouble of pulling the part if I had known the correct price was not going to be honored.

    • Gabe L

      Date: 02/09/2024

      I am a shop that purchases from them. They quoted me a price for a transmission I provided all vehicle information, vin, make model ect. Told them the transmission was a 1 year production. When transmission was dropped off wrong, When I contacted ****** at **** ** location i was told oops I see that. I can now get you the right one but its gonna cost an extra $500.00. I was told there's nothing i can do about it, corporate doesn't care there's nothing they would do. Pay it or send it back. Also we cant give you your check back or come grab part because my driver is busy. Then when asked for supervisors number *********************** will not answer or return phone calls. THEN when asked for alternative supervisor I was told call the 800 number and hope someone answers. Then was asked the local rep ****** he told me theres no number he has access too. SO in otherwards take a hike Gabe

    • Elijah F

      Date: 01/31/2024

      Warning don't buy parts from LKQ they have horrible customer ********************** I ordered an engine for a 2007 ***** Silverado they sent me an engine for a **** Silverado which is not compatible they are blaming me for their mistake and don't want to make it right now I'm stuck with the engine that I can't use **** dollars later don't buy parts from this company they will not warranty or make it right for you

    • Craig T

      Date: 01/25/2024

      Purchased a Front Axle Assembly, and was told it fully warrantied. Installed and drove it to ****. Front axle locked up. Contacted LKQ and was instructed to take it to a shop of my choosing. LKQ contacted that shop and were told the front pinion bearing seized. LKQ chose to replace the entire axle instead repairing the bearing. The first axle sent to the shop was also damaged and the shop requested a different axle. After 3 weeks we were told the repairs were done and we could pick up our vehicle. When picking up we had to pay nearly $700 for the repair when I was told that this part was fully warrantied. Plus, I was never contacted by LKQ after the initial call to ask the name of the mechanic shop ***** the work.BUYER BEWARE!!!! Their warranty is not a warranty and they know it. Zero contact to avoid the conflict.

    • jack j

      Date: 01/20/2024

      junkyard use to be fun.prices are getting higher then buying Brand New.who hiring these women they dont know what to charge.they charge ***** for 3 bolts.Thats crazy.

    • Mike J

      Date: 11/08/2023

      **** this place **** is a ******* Lier but she will lose her job bet that

    • Sonny B

      Date: 11/05/2023

      LKQ is the worst used parts/ junkyard out there.I ordered a part from a Texas location,when I got the part ot was not working correctly,I have tried to contact the Texas location,they just keep saying that's the online department,we can't do anything,tried the 800 number talked to 10 different people with no resolution.They just ship junk parts without testing anything.Second the junkyards don't sell parts at the same price as the price on the website,spend time removing the part and they want to charge over $20 more for it.Third the ** warranty that they try to stick everyone with.There should be a multi million dollar class action lawsuit against this company.Fourth customer service of any kind is zero,it's a sad useless company fun by thieves and idiots.

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