Reviews

This profile includes reviews for LKQ Corp's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LKQ Corp has 208 locations, listed below.

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  LKQ Corp

  500 W Madison St Ste 2800 Chicago, IL 60661-2506

  
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  LKQ Inc

  7135 US Highway 70 W La Grange, NC 28551-8212

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  LKQ Broadway Auto Parts

  1572 Route 9 Stuyvesant, NY 12173

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  Keystone Automotive Industries

  655 Grassmere Park Nashville, TN 37211-3659

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  LKQ Inc

  2328 Womble Brooks Rd E Wilson, NC 27893-7947

Review Details

• Review fromSCOTT M

  Date: 04/24/2023

  1 star
  Terrible customer **********************! Have been a car dealer for over 30 years- Have purchased numerous parts from LKQ. Purchased used engine that was represented with labor and parts warranty. After installation the head gasket blew, and now we need a new engine and radiator. $6000 wasted with LKQ. ***** at LKQ stated the used engine does have the parts warranty but no labor warranty. He quoted us the engine with parts and labor warranty. I will never do business with LKQ again. I advise all customers to shop elsewhere and make sure you get the warranty coverages in writing before purchasing from them. They sell junk parts and engines.

• Review fromTriston F

  Date: 04/12/2023

  1 star
  I bought a rebuilt engine from them when I received the engine I noticed a crack on the back side of the engine so I filed a warranty claim on it that went easy and smooth. I was told by a supervisor that they had one in stock and I would received it In a week so I called a week later to check on it I talk to a different supervisor and he agure with me that no one told me that they where sending me a replacement engine then agure about the crack saying it didn't look like a crack but instead a dirt stain and that it'll be several weeks before I get s replacement engine so I hung up on him for tired of agurin with him. He called back later that day left a voice-mail saying that they do have one inroute to them and I should get it in about a week or so. A couple days later ********** called me up telling me my replacement engine was there so I went to look at it and it ended up being the wrong engine so I called LKQ back telling them that they sent me the wrong engine and I ended up talking to the same dude and his response was to agure with me still saying how they didn't send me the wrong engine because they haven't sent any replacement engine to me but yet I'm looking at a rebuilt engine that has my name on it and was sent by LKQ but yet the LKQ supervisor is still agurin with me telling me how they didn't send me this engine I'm looking at. And now when I call to get a update on my replacement engine they tell me my warranty claim has been close and that the best eta on my replacement engine is 2 or 3 weeks out or longer so that supervisor didn't know what he was talking about when he said the replacement engine was a week out or just straight up lied to me which is a horrible way to treat customers!!!!!! So be Cautious if you buy from LKQ

• Review fromSergio S

  Date: 04/03/2023

  1 star
  Compre un motor para una ********** Outlander 2008 no dur ni Un mes y no me quisieron responder por garanta

• Review fromAmber M

  Date: 03/22/2023

  1 star
  Just left from this business and they basically they put warranties on the back ask for 25 bucks! A warranty for the parts that you buy there they say is optional but they put them on there without asking you and then once you leave the premises apparently and come back after noticing they tell you that you should have looked at your receipt before you exit the premises and you don't get your money back. Don't do business with them they super **** and are janky as hell!!

• Review fromRod R

  Date: 03/16/2023

  1 star
  Got a remaned marine motor from them It didnt last 3 months before I lost all oil pressure ******** was denied

• Review fromFrancis N

  Date: 03/13/2023

  1 star
  Ordered used 2022 jeep Ecodiesel engine. The engine was deposited on my driveway with no notification even though my wife was home. I was out of town working and had to call my son who lives an hour away to move the engine into the garage. The engine arrived with bent EGR tubing and cut wiring and was missing the turbocharger, starter and alternator. They have not responded to my inquiry.

• Review frombrian s

  Date: 03/07/2023

  1 star
  Bought a Paccar mx13 motor from them for $17500 that was advertised with documentation to have only 208k miles. *** dealer I had it shipped to for install has pulled all the service records and data from the ecm that proves the motor has over 500k miles on it. That is over 25% of the expected life span gone then advertised. ***y only offered me $1500 off the $17500 even though its 25% of the lifespan gone that was falsely advertised.

• Review fromBecky L

  Date: 03/06/2023

  1 star
  Stay away from LKQ.Returned a part. Deny they got it.Are not helpful. Give the runaround.They are thieves. Untrustworthy.

• Review fromNoe C.

  Date: 02/25/2023

  1 star
  Rude and poorly knowledgeable cashiers, they always want to charge higher prices, rude and ignorant about car parts.

• Review fromJohnnie A

  Date: 02/07/2023

  1 star
  I ordered a transmission for my car on 1/27/2023. My billing address is Oklahoma, but the shop I requested it be shipped to was in Arkansas, where my car was located. I even added special notes on who the contact person was for the delivery at the repair shop in Arkansas. A week later the transmission shows up to my office in Oklahoma. I told the shipper it was delivered to the wrong address and to please change it. I even had an email to an Arthur Herbert, an LKQ rep, telling him they had the wrong address. Then, on 2/7/2023 I get an email from a Starlette Greene at LKQ telling me they were charging me $103 dollars to change the delivery. I explained to her that it was screwed up on their end, but I got no where with her. It was either pay the $103 or cancel the order and be charged the shipping fee. No apology, nothing. I have purchased from LKQ in the past with no issues, but the lack of owning up to their mistake with absolutely zero customer service means I will run from them in the future. DO NOT DO BUSINESS WITH LKQ!