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Reviews

This profile includes reviews for Walgreens's headquarters and its corporate-owned locations. To view all corporate locations, see

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Walgreens has 1796 locations, listed below.

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    • Walgreens

      200 Wilmot Rd # 2002 Deerfield, IL 60015-4620

      BBB accredited business seal
    • Walgreens

      6017 Ingram Rd San Antonio, TX 78238

    • Walgreens

      Bells Ferry Road Marietta, GA 30166

    • Walgreens

      P.O. Box 4024 Danville, IL 61834-4024

    • Walgreens

      3084 W Galbraith Road Cincinnati, OH 45239

    Customer Review Ratings

    1.2/5 stars

    Average of 792 Customer Reviews

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    Review Details

    • Review fromJose B

      Date: 10/09/2024

      1 star
      El local de la 41 mala atencin por lentitud increble la incompetencia
    • Review fromKimberly W

      Date: 10/05/2024

      1 star
      ************************************************************* No customer service of any kind. Always see ********************** manager tasking, stocking, working on display's . Nice and will answer if you ask but Doing everything but helping customers. Actually walked out leaving $70 worth of things on the counter I was ready to buy because the poor gentlemen couldnt ring me then when tried second time he said already used my coupon even though he voided the transaction and I didnt. I hadnt paid for anything yet a , so frustrating I left it all and went to another store. Which really was sad because I had wanted the items from your store. **************** is so important. Ive been going here for years and think a lot of the Pharmacy staff. Thats why I honestly go there. They make it fun. I even usually check out there because of that.Please get a better staff in there with training so that they are knowledgeable and help customers. Hope ********************** manager will bring her team together by showing them what that service looks like.. Just very disappointed
    • Review fromDonna W

      Date: 10/04/2024

      1 star
      As a senior citizen I placed an order online for the *** benefits online. I did not know I had to use it in store. They took the order and charged my personal credit card I immediately call them to ask to change it to my *** card the reply "we can't do that" So I asked to cancel the order they replied "we can't do that. Spent hours on the phone with Walgreens and my credit card company to no avail. It would have to post to my credit card to be reported as a contested transaction. They split the order into five different shipments one coming from Duane Reade concealing it even worse. I was told by numerous people I talked to that if all else fails when the shipments come take them to any Walgreens store for a refund to my credit card. So, I brought 4 of 5 shipments to a local Walgreens. The Manager was very helpful, but it only let one item to be returned the register would not recognize any of the items for credit. So, I took my box of purchases and left calling my credit card company to file a dispute and transfer my 3K a month in RX's to CVS
    • Review fromLinda R.

      Date: 10/02/2024

      1 star
      I have automatic Rx refills. I went to pick up meds two days ago and again yesterday. Yesterday I was.told they would fax my doctor and I could pick my last med today. I went to get it and they said I had gotten it on the 2nd of September. One of my meds is two different doses, hence two different prescriptions. I explained that I didn't get the med before. Then they tell me it's a problem with my insurance and I couldn't get the med. I offered to pay for it out of pocket just so I could get it.(I've been taking it for 60+ years). I had another errand to run and said I'd be back. I ran my errands, came back and didn't have any problem getting my med this time. They had one person on the cash register and a line of over 5 people waiting to be helped. The people ahead of me said they had been waiting 15 minutes! Very poor management! I never had this trouble when I could go to shorecrest pharmacy, which went out of business because of conglomerates like walgreens.
    • Review fromDiana D

      Date: 09/30/2024

      1 star
      The Walgreens app to refill medicine is useless. Tells you Rx are due to refill then tries to charge you early refill price without insurance. Ppl at the store have no idea what's on the app. They offer delivery for a fee then transfer your delivery to their shipping department which has no idea what the store or the app is doing. If you like to make hundreds of calls to straighten things out, go ahead and use the app. Ridiculously frustrating ??
    • Review fromJill L

      Date: 09/28/2024

      1 star
      They accept prescriptions even though they don't have the ability to fill them then they put their phones on permanent hold so you can't call to have your Rx moved to a different Pharmacy. Although while you're on hold, it tells you somebody will with you shortly. I had to go in to the pharmacy to scream at them with pink eye in both eyes and strep throat to give me my prescription back So I could take it somewhere else. That pharmacist should be fired! I
    • Review fromRandi R

      Date: 09/27/2024

      1 star
      I have ********** blue Shield/Florida Blue. I have been taking the same pain medications for over 10 years and an anti medication for over 20. I have lived in ******* for the last 9 years and have the same insurance for the last 5 . I pay a fortune for this plan because it covers all my doctors and prescriptions. I have been filling these pain and anxiety meds at the same location for 4 years without instance. Suddenly I go to refill one of my 2 muscle relaxers and a new pharmacist not only said he wont fill 2 but he hung up on me twice. I was told by the doctor writing all of my pain meds and the doctor filling my anxiety medication that the pharmacist does not have say over their prescriptions they write for me for years and both doctors are aware of all meds I take. This young pharmacist was rude and told me he just would not fill one of my muscle relaxers because he didnt agree with the doctor writing it. He called the doctor and threatened him saying he was going to clean up Walgreens He told me it was for my safety but my doctor *** treats me every 3 months and my psychiatrist *** treats me every 2 weeks know me, know my medical conditions and other people in that Walgreens *** know me and have filled these same meds for 4 years have no problem filling them but this new kid *** hangs up on customers yells back at customers in the ********************************* Im not the only person hes denying medication so customers are frustrated) and for safety I cant just stop these medications and all of my doctors said a pharmacist does not have the right to deny prescriptions my doctors have written for years. I refilled one of the muscle relaxers 2 days ago and I noticed they took the other one out of my file. I want someone to stop this kid pharmacist from denying me my medication that my doctors *** treat me on a regular basis and have good reason to write and have been filled regularly at that location for 4 years
    • Review fromMaxwell H

      Date: 09/25/2024

      1 star
      Im far from one to write reviews, even more so negative. However, the situation that happened this evening (Sept. 24, 2024 @ roughly 6:15 pm) at the store with the pharmacist has me livid (tall, old man, white hair). Ive purchased needles without a prescription alongside my PRESCRIBED injectable medication for the past 7 years. This night, the pharmacist denied me needles for my injectable medication and said it was his personal policy. Now I am unable to take my prescribed medication that I have the past 7 years thanks to this pharmacist. As I left the store, I called and got all my prescriptions to a different store. I will never be going back to that store. I am bewildered that someone who is suppose to pledge for healthcare is denying someone needles for their controlled prescribed medication. Its very embarrassing to see such a business be supportive of such bad character..
    • Review fromMerrith D

      Date: 09/25/2024

      1 star
      The trch at the pharmacy at the ROMEOVILLE WALGREENS on 135th and independence is so unprofessional she told me my med was available in ********** and told me the warehouse is in *********** which we know is in *********. The whatever you call them that work there told me that of I needed badly to go get it. I said my husband just came from there and it says ready the whatever said well was it ne that said it. I told her I DONT CARE WHO SHE IS because I only go there for my meds . The whatever she is told me well I wasn't the one who did it. Do these WHATEVERS think they own WALGREENS ? The WHATEVERS are thinking there in the ghetto talking to people like it's there FRIEND or I go there to find out what They,she,her and more like WHATEVER there personal life is. 1) I'M NOT YOUR FRIEND 2) DO YOUR JOB 3) IF YOU DON'T LIKE IT QUIT. You have choices MOVE ON.
    • Review fromKRISTY W

      Date: 09/20/2024

      1 star
      got food poisoning from this and know one has reached out with an apology or even a phone call. I come to the store all the time I spend money as you can see on my rewards. This is disgusting and not acceptable I had to got to the ** miss work and y'all sending me Coupons!!!! but nobody has reached out to justify or rectify the situation. This has been a traumatic experience. All the way around I can't even eat I was told in 2days someone would call me. This is even more upsetting seeing I live in this neighborhood a go to this store. atleast once a week if not more And I really enjoy shopping there but this is beyond me if I didn't eat it no big deal but to have and if didn't wake up coughing. With maggots in my mouth and crawling up my neck and all in my bed I definitely would have woke up the next morning with Maggots all over my room and to come to your store and find those boxes. Still on the shelf. It's crazy with maggots. Poking out the bottom of the box not acceptable I'm still Recovering mentally and physically I'm glad I did give any to my to kids with autism!!! The would have just Ingested a box of maggots and I would have no idea truly

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