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Business Profile

Pharmacy

Walgreens
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Walgreens's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Walgreens has 1797 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Walgreens

      200 Wilmot Rd # 2002 Deerfield, IL 60015-4620

      BBB accredited business seal

    • Duane Reade

      440 Ninth Avenue New York, NY 10001

    • Walgreens

      9520 Fields Ertel Road Loveland, OH 45140

    • Walgreens

      12110 Lebanon Road Cincinnati, OH 45241

    • Walgreens

      6204 Montgomery Road Cincinnati, OH 45213

    Customer Review Ratings

    1.2

    Average of 792 Customer Reviews

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    Review Details

    • KRISTY W

      Date: 09/20/2024

      got food poisoning from this and know one has reached out with an apology or even a phone call. I come to the store all the time I spend money as you can see on my rewards. This is disgusting and not acceptable I had to got to the ** miss work and y'all sending me Coupons!!!! but nobody has reached out to justify or rectify the situation. This has been a traumatic experience. All the way around I can't even eat I was told in 2days someone would call me. This is even more upsetting seeing I live in this neighborhood a go to this store. atleast once a week if not more And I really enjoy shopping there but this is beyond me if I didn't eat it no big deal but to have and if didn't wake up coughing. With maggots in my mouth and crawling up my neck and all in my bed I definitely would have woke up the next morning with Maggots all over my room and to come to your store and find those boxes. Still on the shelf. It's crazy with maggots. Poking out the bottom of the box not acceptable I'm still Recovering mentally and physically I'm glad I did give any to my to kids with autism!!! The would have just Ingested a box of maggots and I would have no idea truly

    • John C

      Date: 09/20/2024

      I had no help from Corporate and was told that I could call my doctor and have my prescriptions sent over to another pharmacy such as CVS . Walgreens in my opinion is the worst pharmacy I have ever experienced and now wasting my time rather than simply filling my prescriptions as they are valid prescriptions that I have been prescribed for over five years . I dont know what the issues are that they have going on but it shouldnt come down to the customer running out of their medication on the day its time to be filled . The elderly I really feel for as it has to be even harder for them when you get a rude discriminatory pharmacist as I did ( ********************************) . Walgreens store 611 Burnt Store Rd .*********************** . Be careful and dont choose Walgreens as your pharmacy unless you want to simply be surprised that you dont get your medications filled by an arrogant discriminatory pharmacist . There should be a system of where the history is viewed of the customer and not make life harder on the customer . Avoid ********************** and save yourself the time from having to change pharmacies!

    • Crystal H

      Date: 09/19/2024

      I have been filling my prescriptions for a year and a half at Walgreens and there is nothing more frustrating then when it's too soon and they don't just fill it when it's time (we are talking only a couple days). Now I just had a prescription filled last week and today when getting another one filled they act like they have none of my insurance information. So I call and give it to them to be put on hold and when they come back they tell me I need to call back later because it's lunch time now. I will seriously be looking into switching pharmacies. I wish RITE AID never closed.

    • Laura B

      Date: 09/18/2024

      Walgreens Corp. Manager assured me this has been resolved, There is a Medication they are Holding which is affecting my health. Apparently your Store manger and Pharmasist do what they want to whomever they. Corporate staff please keep your word

    • Daniel C

      Date: 09/16/2024

      The manager ****** can say inappropriate things to employee and the store manager protects him.

    • Jennifer C

      Date: 09/16/2024

      I am reporting an incident that occurred on September 13, 2024, at the Walgreens store located at *******************************************. I attempted to deposit $340 in cash into my Square business account, but the manager, *******, exhibited a confrontational attitude and questioned the source of the funds. I explained that I am a legitimate business owner, but she refused to proceed with the transaction, canceled it, and returned the money without verifying its legitimacy. I later verified the funds at a bank and successfully deposited them at 7-Eleven. I believe *******'s behavior was unacceptable and discriminatory, and I request a thorough investigation.

    • Denise E

      Date: 09/14/2024

      I have gone to Walgreens 3 years in a row for my flu and COVID shots. Every time I have made an appointment but when I get to the store (on time) I have to wait ***** minutes to finally get waited on. Not very good customer service. Not acceptable. My sister is experiencing the same issue.

    • Patrice T

      Date: 09/13/2024

      I went into the store with 2 GOOD RX COUPONS one for: *****, I was charged ***** another for: *****, I was charged ***** I was told that they DO NOT HAVE TO HONOR the price on the GOOD RX coupons, and I told them then that was FALSE ADVERTISING. On TV they should someone going to the Walgreen counter, showing them the coupon, and them getting that price. VERY BAD BUSINESS, and VERY DISHONEST!!!!

    • Prinda S

      Date: 09/11/2024

      I am 80 years old. I was at Walgreen pharmacy store on Wednesday the 4th September to pickup my medications and also to refill needle for daily glucose tests The cashier who helping me told me that it's will take couple of days because she need to call for transfer of prescription.I have been waiting for 4 days and called Walgreen pharmacy to check on status. The lady who answered the phone is very rudely talking to me, and didn't resulted much of anything. I pharmacist finally taking over, and she remembered that I have dropped the prescription at the store. I have asking the name of the cashier so I can avoided her when I am in store next time. I have asked the pharmacist why the cashier is so rude. The pharmacist said that I will like her if I seen her. I think that the pharmacist is nice and kind of saying that, but on the phone when the cashier talked to me, or explaining to me with harsh tone of voice , she is not nice and actually rude. She kept repeating of the things on my profile without listening what I have tried to explain to her. I am so glad and relieved when the pharmacist took over after I spoke to her for 17 minutes . .I am 80 years old with many illness. I started to refill prescription from Walgreen recenly because my insurance with **********************, ******** part A and B abd Tricare for Life told me that I can get all medications from Walgreen which is very close to my house. This is a mistake to participate with Walgreen. I am afraid to go pickup medication or call pharmacy again.I am not sure who will helping me or answer my phone. This is so unhappy feeling.

    • phil r

      Date: 09/11/2024

      I have been taking the same medicine for 8 years and getting them filled at Walgreens, Yesterday 09/10/2024 they told me they have to order them, ok. Then I get a text saying an insurance issue so I call them and they said they were out of stock, then they tell me that they have reached their quota for the year and can't order them. They should have told me that upfront. Then the lady hung up on me because I was asking her a question very politely. So I called a different Walgreens they said have your doctor order it and send it there which I did. Then I call them and they said they dont carry it, What a mess. Never will I ever shop there again! Thanks Sarasota North **************************** for nothing

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