Reviews

This profile includes reviews for Walgreens's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Walgreens

  200 Wilmot Rd # 2002 Deerfield, IL 60015-4620

  
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  Walgreens

  6355 Dixie Highway Fairfield, OH 45014

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  Walgreens

  3084 W Galbraith Road Cincinnati, OH 45239

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  Walgreens

  9580 Kenwood Road Cincinnati, OH 45242

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  Walgreens

  1026 Madison Avenue Covington, KY 41011

Review Details

• Review fromAyeisha N

  Date: 02/02/2023

  1 star
  Worst company and how they treat their pharmacy staff if they even have enough of them to work!!! I dont have any other options in my area ** they bought out the small pharmacy and my insurance doesnt allow me to go anywhere else!

• Review fromTara M.

  Date: 02/01/2023

  1 star
  Yet again pharmacy's constant attitude problem plagues this store today. I have managed and picked up my husbands meds for YEARS. My husband said he got a text his meds were ready and is waiting on a new prescription to be sent in, so I called to see which medications were ready after I had given his name and birthday and to find out copay on new med. To which the pharmacist replies I can only tell you that 3 are ready but not what they are due to HIPPAA. That's hilarious since I always pick them up in the drive through and they NEVER ask for ID unless it's a controlled substance. Who is to say I am not his wife when I pull up... wait for it blood pressure meds and heartburn med? You all don't know. Furthermore, it's MY insurance we are on! Just verify our address when I pick it up. Pretty sure everyone has caller ID now as well. Let me see I murdered the wife and assumed identity for her just to pick up every day meds??!! Give me a break. Guess HIPPA doesn't apply in the drive thru? Already have to deal with the blonde techs attitude like I have bothered her with her job. Intentionally difficult staff. Nothing will ever improve here. Moving our prescriptions elsewhere that actually wants to help. The other part of the store is great and helpful. Someone needs to train the pharmacy personnel to do the same. This is the Walgreens in *****************

• Review fromCourtney j

  Date: 02/01/2023

  1 star
  Walgreens is a dangerously run pharmacy. It is excessively closed "due to no pharmacist on duty" during hours that they should be and have posted as open i.e. Wednesday at 4:00. This would be understandable on a rare occasion but this happens frequently on ************** and Pink Pigeon Blvd. If you have medication that you rely on to keep you alive don't fill it through Walgreens..... it's likely they are "closed due to lack of pharmacist" They need to indefinitely close some pharmacy locations until they can staff correctly. The way it is now they may be open tuesday they may not be and you don't know until you try to pick up your prescription. ZERO stars.... as i wait on hold for ***** minutes without EVER being addressed, Just pick up the phone immediately put on hold, pick up phone immediately put on hold, etc... almost 25 minutes later they hung up with not as much as a hello. Walgreens Pink Pigeon Blvd, ********* ** 2:25 (1 caller ahead of me)

• Review fromEugene L

  Date: 02/01/2023

  1 star
  I have rarely seen a company fall downhill so far and so fast.I came to Walgreens for its national capabilities and chose it over CVS because I believed they hired more caring people.Have I been disillusioned? Closing pharmacies temporarily because of "Staffing Issues?!"Supply chain Issues"? Good companies are supposed to be steps ahead of this kind of stuff. This is "Third World Pharmacy " stuff. Not an American company. What is at the heart of this?************************* Soon to be Walgreens former customer

• Review fromShirley P

  Date: 01/30/2023

  1 star
  The Walgrees at *********************************** in **********, **. ***** is the dirtiest place on the back of building. Trash everywhere seen needles, medicine bottles with medicine in them in the street. Trash blows everywhere. All kinds of items in back of building. Where is the manager? This is a ***** of ****** issue which i will report if is not cleaned up. It is beyond discussing. I am sure there are mice and rats running around also. Wonder what the inside looks like where customers cannot see. You give customers shots and deal with tons of medicine. Hopefully you will take care of this situation.

• Review fromJennifer W.

  Date: 01/30/2023

  1 star
  Sat on hold on the phone for 54 minutes!! I have never in my life sat on hold to speak to the pharmacy for an hour. Sounds like corporate needs to allow more in the budget for hiring. The representative was pleasant however took way to long to answer a 30 second question. Unbelievable!!

• Review fromRJ P

  Date: 01/30/2023

  1 star
  If I could I would give 0 stars actually negative 5 How can this company have an A+? The Walgreens I go to keeps my medication for one to three days sometimes more. I suffer from severe anxiety and panic attacks, I have to have my meds just to go out into public. Well Walgreens has made life so unbelievably hard the last year. They have made excuses meds meds out of stock also insurance issues with I have called my insurance and they had no problems on their end. They do it out of spite and I really think they think it is funny when people suffer. Im going to get everything transferred to another pharmacy as soon as I can. Walgreens has been my pharmacy for 20 years and just about a year ago they have started going downhill. I have never been treated so badly as I have the last year with Walgreens. If I could give them a zero I would, its mind boggling seeing they have an A+ bbb rating. Im telling everyone to never do business with them go somewhere else. Its sad

• Review fromHelene D

  Date: 01/29/2023

  1 star
  The *************** Walgreens in ******** ** is the worst..Rude n could care less if you are upset at the Service..and the ******** is just as bad n Corp. Won't call you the send it to the Mangers of the store..Can not get anything filled on time...and heven help you if they need to call for refills..best off to just call Doctor your self.. waiting fro Authorization fort a Dibetic supply from ******** n when it is filled..I m leaving for ***'s Club Parmarmcy. Done with Walgreens.

• Review fromEmily I.

  Date: 01/28/2023

  1 star
  All ********* in the area but especially this one has TERRIBLE customer service. They refuse to help customers and treat them rudely. I will be leaving ********* due to their inability to help me and the constant issues I have every 2 weeks trying to get my prescriptions filled. You cant even call the store to talk to a pharmacy staff member. All people answering phones are off site at call centers. They have dropped the ball too many times for me.

• Review fromKrystal S

  Date: 01/28/2023

  1 star
  If I could give you 0 stars I would! You have the worse staff and managers that have 0 knowledge of how to treat customers when your employee did not hesitate to charge me double for my order but trying to get a refund because your staff messed up is ridiculous! I will never order from any Walgreens again!