We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Blankets

Biddeford Blankets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Blankets.

Reviews

Customer Review Ratings

1.21

Average of 47 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sherry K

    Date: 02/12/2024

    Is Biddeford out of business? No one answers phone or email.

  • Khalilah P

    Date: 02/09/2024

    This company does not honor their warranty, they won't answer my phone calls or emails.

  • Ruth M

    Date: 02/07/2024

    I have been trying to reach them online and by phone and it is IMPOSSIBLE! An email will not go through nor will a phone call. This has gone on for days. The controls stopped working after three months. The same experience as the others have reported. TRASH!

  • Nicole R

    Date: 02/06/2024

    I bought a Queen size Heated Blanket about 8 months ago. I keep getting E when plugged in. It doesn't work at all. I have tried calling for over 3 week now and can't even get through to someone. This is terrible money lost. I just want Biddeford to honor its warranty. They don't even deserve a Star (1)   

  • maria o

    Date: 02/05/2024

    The customer service number ********************** publishes isn't valid. There is a voice mail that says call back during normal business hours **** est. I called on a Monday at 3pm. I then tried other numbers offered and either no one answered or the vmail was full. I tried to submit something on their website and the website doesn't work either. I received an error message that my submission didn't go through to try again later. I am not sure they are even in business. Had 2 of their electric blankets and one lasted a couple weeks, the other about 2 months.     

  • Barbara M

    Date: 01/26/2024

    ******* ********* to connect to, Biddeford's phone has been disconnected. no response to email posted on their web site. I was requested to retturn controllers for a thow and blanket that did on work along with both items,, I was told they would correst the problem or send new throw and blanket this was a month ago, have not received items or heard frorn Biddeford,

  • Megan K

    Date: 01/25/2024

    I bought a blanket in January 2023, but it broke after a few uses. Maybe 3? Then I bought another one in November of 2023. This one lasted until January **** before just shutting off. **************** number printed on material is inaccurate. Another one for the trash. Save your money.

  • Cindy A

    Date: 01/21/2024

    I purchased a queen size Biddeford blanket from Kohls on 11/20/23. In early January **** the controller would not come on. Did some troubleshooting and Im sure its the controller. Call numerous times to the Biddeford customer service phone number and also emailed them with no response. Finally thought to take it back to Kohls and they gave me a full refund. What good is a five year warranty if you cannot get a hold of customer service. Beware

  • Richard B.

    Date: 01/19/2024

    Been trying to contact Biddeford Blankets, ***********, ********, regarding a warranty issue. No one is answering their phones. No one is responding to emails. Very Frustrating!!! If they have not gone out of business they will shortly if they don't improve customer service>

  • Rob M

    Date: 01/19/2024

    Always closed no internet site. Worst service.. controller broke after 1 season

Biddeford Blankets is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.