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Business Profile

RV Dealers

FreedomRoads, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for FreedomRoads, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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FreedomRoads, LLC has 386 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 310 Customer Reviews

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    Review Details

    • Gerald W

      Date: 07/18/2024

      Camping World of ********** is solely only worried about sales of the campers, when warranty/service is needed it's a total different atmosphere. Had our camper out and on the 2nd trip the awning light stopped working, the screen in the door continuously kept coming out of the track, the door is unlevel and will not close (camper is level both times) the awning bolts are backing out after being towed and there is a soft spot in the floor. Contacted camping world and had made an appointment for the camper to be reviewed with the a service member and when we was in the middle of my claim she had left us to go do a walk through with regarding a new sale. it's now been three weeks and 7 calls/attempts to reach the service ***** regarding the outcome if the factory warranty is going to cover the mentioned items. The most recent message was left on 7/17/24 and I left a message for a call back on 7/18/2024 and neither my wife nor myself can get a returned call. To my opinion this is totally unacceptable regarding the defects discovered and not getting return calls regarding.

    • Bayard M

      Date: 07/17/2024

      Helpfulness and kindness is how things went at camping world until we made a purchase! I could go on for days but I won't. I will just try to give a summary. We purchased a camper 4 months ago and on our first trip one of our campers wheels passed us on the highway!! Yes it completely sheared off the hub leaving no way to attach a spare tire. This happen because lugnuts were not titened properly. This camper left there lot as an accident waiting to happen. Finally, dealing with the service department and getting our camper back has been problematic and frustrating. Very little information is communicated to us. Going sometimes days with no communication or update. Our camper arrived at the service department on 6/31/2024 today is 07/12/2024.With no information about us receiving our camper back. I would think twice about becoming a customer with ********************!

    • Stephanie B

      Date: 07/15/2024

      I normally dont make mistakes like this but I was in a rush to get out of my friends home and my son was over the moon with the idea of having our own home, needless to say I have never been so unhappy with such a bad service deal and purchase. First I was pushed into making the deal and being overwhelmed I should have never, I take part of the blame but they should have heard my concerns. They also said they held the listing for two weeks when I told them a week before to take us off of it. And the last thing pick up day after being shown how the ** works I was to go talk to the finacial guy. Who looking back never went over the numbers with me all he did was upsell me on a warranty package. I was told earlier that there was about $3,000 on backend stuff that needed to happen but when I looked closer to the numbers (not shown to me and explained) there was another $3,000 added. I understand that part of this was my fault but needless to say I am so unhappy ?? with what should be a joyful purchase. Now we are selling to end all this negativity and go travel in our car doing DoorDash around the states to save money for what we should have been sold this time. Im more than disappointed in myself and Camping World but I will get over it, in Gods eyes I was not the one who did wrong to another. Hopefully it made me stronger, still happy they have a F here. Ill be sure to let everyone know on my ******* channel while filming our travels.

    • Jason H

      Date: 07/13/2024

      Camping World is Absolutely a lie from the time they, hi, hope youre having a good day! First off was told our camper had a bigger AC than it did! 500$ repair! The salesman stated our warranty covered 3 years of having our roof sealed, they wanted to charge me 800$ to do that! Cancelled my warranty, said it would be 4-6 weeks, it was 8 months! I only gave 2 stars because some staff was friendly! Id drop the thing off if I wasnt worried for my credit! Go somewhere else thats honest! After all the hidden fees I wasnt told about, I owe 20k for a 10k camper. And yes I take responsibility being a first time buyer, I was excited. There should be a law, I can just turn it back in!

    • Shannon L

      Date: 07/10/2024

      We purchased a gorgeous Freelance Coachman last Sept. 2023 (So excited) We noticed a service light on the dash board when we went to pick it up. So of course Camping world said they would take care of it. Coming from ****** ****. Camping World sent us to drive the ** to ******************* on **************** Where our brand new ** sate for the next 6 months UNTOUCHED. When I try to talk to anybody at ******************* I get the run around. Low & behold they FINALLY tell me. We don't do that kind of work. I know right. So why would Camping World send me there? Finally, I speak to the manager who has me drive the ** back to ******************, where they guarantee it will be fixed. So they send me to drop it off at ***** Trucking. They called within 2 weeks to let me know it was done & no worries. So we drive again back to ****************** where ******************* is to pickup **. Mind you I get there when they just close but they left the key. I hopped in. Smiling all over cuz I can't believe we finally got the ** & it's fixed. Over joyed a little to soon. I didn't even get out of the parking lot of the trucking company and the **** light came on. I contacted Camping World again & ****** the manager had me bring the ** back to him at Camping World. Where they will not refund our $$ they won't even respond back to **. That is a problem that should have been fixed before we even picked up. Now I am making these payments plus insurance with NO **. I NEED HELP.

    • david h

      Date: 07/04/2024

      I was going to put my motorhome on consignment at the Camping world wood village. Met and discussed the amount i would need to get for mine..we agreed on a price and then of course they can sell it for whatever price they want and keep the balance..I delivered my motorhome which was a distance away and told that they would have the mechanic make sure its sound and no issues..I was told they would call me with information once they received the inspection..no one called me..I called three times with no call backs. When i finally got the call back they then told me that they cant sell it for what i need for it..Remember the motorhome is now in their possesion..The motor home had 0 issues..so to me its very obvious that they wanted to get the motorhome in their position and control to then work me down on my price..So unprofessional and was told by many that this would happen. Today I looked at the Better Business Bureau and seen that their grade is a fat F, I would never recommend them to anyone after this experience..Wonder what *************************** knows about this practice..he will find out..

    • Belinda D

      Date: 07/02/2024

      Unfortunately, zero stars is not an option. Stay away for Camping World of **********.....actually, stay away from ANY Camping World or Camping World affiliated dealers. There is a very good reason they have an "F" rating. Their practices are bordering on criminal. Research and then research some more before making such a large purchase. Find a reputable dealer or find a private seller and then bring in an independent inspector prior to purchasing. Stay away from the extended warranty that is expensive and covers absolutely nothing.

    • daniel m

      Date: 06/30/2024

      7 weeks in the service department using there good *** warranty to fix a refrigerator and washing machine. when they finally had a outside vendor set to fix the appliances, (3 WEEKS IN) they did not give them the correct information on what the problem was so i had to contact the vendor and give them the correct info then within 3 days it was repaired. they installed a new ice maker which the fridge did not need. after many many phone calls with the service advisor, service manager and the store manager trying to find out what was taking so long. I was even told it was there slow season so why in the world would it take 7 weeks? it wasnt the outside vendor because as soon as they were contacted they showed up. the delay was that the service advisor did not give the proper info to address the appliance problems. they did repairs that the extended service plan did not cover without my approval and left me holding the bag. also they constantly left our rv unlocked sitting in there lot after being told that its there policy to lock all customer own units. even the day i finally picked up our unit it was pulled to the front from the back lot with the door and several compartments unlocked, including the electrical plug acess door. while my unit was there they scratched my stainless refer door. I was told the outside vendor was to blame but doubt it as they had to reinstall my stacked washer and dryer which is right next to the refer. Needless to say I've been getting the run around as to getting it fixed and now after 6 weeks.

    • Tammy F

      Date: 06/28/2024

      This isn't even worth 1 star...My husband and I purchased a 2024 Keystone Cougar midnight addition from Camping World in *******. Loved the ** but we had to sell it because the soul purpose was to live on our land while our house was being built which was shut down by the county. With that said, my husband read that they consign. So we decided to give it try. Remind you we had the unit less than 3 months and never stayed in it. They lowballed us so bad it wasn't even funny. Worse part, they sold it for $15k more than our offer. If that wasn't enough, we had purchased a warranty when we bought it. It has been sold to someone else since March and I am still getting the run around on the warranty. We are going on 3 months now. DO NOT buy or sell to them!! WORST experience ever and now I'm looking into getting a lawyer.

    • Luv4This

      Date: 06/27/2024

      Terrible service -purchase a new Blackstone On The Go Tailgater 17" *************** Combo. I received a opened, used, broken, repacked product. I paid $499.99 for a new product. Now Camping World will not pay/provide a return label after sending me a defected item.So now I have this used item they want me to pay $100 to ship back to them in order for me to receive a refund. So for dealing with a crooked company like Camping World, and to get my $499.99 back I have to pay $100. I trusted Camping World to provide me with a quality brand new product. In return I received a used, broken, repacked product and now will have to pay $100 or be out of $499.99. I would not recommend Camping World to anyone. Camping World STEALS, they took $100 from me! I wish I could submit 0-stars but I could not

    FreedomRoads, LLC is NOT a BBB Accredited Business.

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