Reviews
This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4,738 Customer Reviews
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Review fromJerrod E
Date: 06/02/2025
5 starsGreat customer **********************. And friendly people. Would recommend to anyone.Review fromAlena E
Date: 05/30/2025
4 starsAlena E
Date: 05/30/2025
Long wait time to reach an agent, but feeling really good about the customer **********************... hopeful!
Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi *****, thank you for your patience. We apologize for any inconvenience in waiting but truly appreciate you hanging in there. We're glad to hear you had a positive interaction with our team and are feeling good about the service. If you ever need anything, we're here to help! - EnduranceReview fromMichael T
Date: 05/30/2025
3 starsMichael T
Date: 05/30/2025
Agent neglected to mention extra pymt besides the 29 dollar origination fee and until I read the contract discovered everyone is limited to ****** back or less depending on Car Value at time of claim PERIOD!!Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi *******, were sorry to hear that parts of the coverage details were unclear. We aim to be as transparent as possible during the enrollment process, and we appreciate you bringing this to our attention. If you have questions about your contract or would like to review your coverage further, please reach out to us at ************************************ Sincerely, The Endurance TeamReview fromTonya M
Date: 05/30/2025
5 starsTonya M
Date: 05/30/2025
Great experience from start to finish. Policies were explained really well. No issues when getting coverage.Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi, *****. Thank you for recommending us! Were glad your sign-up experience with us was a great one. - EnduranceReview fromTonya H
Date: 05/30/2025
5 starsTonya H
Date: 05/30/2025
***** was so helpful in helping our family come up with a plan to keep our membership after some financial loss . I did not want to really cancel and he assisted in a way that we could still continue the service and be protected against unexpected repairs. This is a company that cares!Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi *****, thank you for sharing your feedback about our service. Were glad to hear that our team exceeded your expectations and that we were able to help. We're here for you anytime! - EnduranceReview fromMike D
Date: 05/29/2025
4 starsMike D
Date: 05/29/2025
The customer *** was knowledgeable and seemed well informed. Pricing seemed very reasonable for the plan I choose. Just need to correct my beginning mileage to be 5 star for me.Endurance Warranty Services, L.L.C.
Date: 06/02/2025
****, we're glad to hear you had a positive experience with our team and found the pricing to be reasonable for your plan. Wed be happy to help correct your starting mileage to make sure everything is accurate. Please reach out to customer support at ************** so we can take care of that for you. Sincerely, The Endurance TeamReview fromStephanie C
Date: 05/29/2025
1 starStephanie C
Date: 05/29/2025
AVOID AT ALL COSTS!*************. I paid monthly premiums for 3 years on a 5 year contract. Had my first car issue and they did everything they could to avoid paying for the repairs. They told me I couldnt listen to the guidance of the professionally trained mechanics at the dealership to advise me when various services needed to be done. I should have been telling the mechanics what they needed to do. Im telling everyone I know to avoid them.Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi, *********. We're sorry to hear that your experience didnt meet your expectations, especially after being a customer for several years. We understand how frustrating it can be when a claim doesnt go as hoped, and we aim to make our coverage terms as clear and accessible as possible. If youd like us to review your claim further or discuss any concerns, please reach out to us at ************************************ Sincerely, The Endurance TeamReview fromGloria R
Date: 05/29/2025
5 starsGloria R
Date: 05/29/2025
My overall experience with Endurance was wonderful. The guy worked with me and I enjoyed talking to him.Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi ******, thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer **********************, and we are ecstatic that we met that ***** - The Endurance TeamReview fromDawn C
Date: 05/29/2025
5 starsHad gret service talked straight with the manager. Feel ok with my selection. Trust is hard but feel confident.Review fromRobert M
Date: 05/29/2025
5 starsRobert M
Date: 05/29/2025
I WAS COMPLETELY SATISIED WITH CUSTOMER **********************. SHE was KNOWLEDGEABLE,UNDERSTANDING,courteous,Endurance Warranty Services, L.L.C.
Date: 06/02/2025
Hi, ******. We're happy to hear that our team provided you with excellent service. - Endurance
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