We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Warranty Services

Endurance Warranty Services, L.L.C.

This business has applied for BBB accreditation.

Reviews

This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Endurance Warranty Services, L.L.C. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.74

    Average of 4,716 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Brayden H

      Date: 07/09/2025

      Brayden H

      Date: 07/09/2025

      Was at work and I recieved a phone call and I answered. I work as a Cashier in a general store and was stocking, so I had the opportunity and time to answer a quick phone call. The lady on the other end told me everything was "time sensitive" and that I should "ask your Manager for time to step aside." I told her 6 (SIX) times "I am at work. I cannot step aside and take a long phone call, I thought this was another number." She did not want to hear or accept it and continued to tell me how "time sensitive" everything was and that this may end up causing bad remarks or reviews toward my credit history if I try to apply later? I didn't understand what that meant being that I would never go through them.I also told her I already have insurance and was just looking to see what other cheaper quotes may be available. She didn't accept the fact I told her I already have insurance and continued to talk. She TRIED cutting me off, but I spoke over her and halfway through her final sentences I just ended the phone call. Absolutely disrespectful and will NEVER recommend or go through this company for any type of insurance whatsoever. Do better.

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      Hi Brayden, were sorry to hear about your experience and appreciate you bringing this to our attention. Endurance does not offer car insurance, and we only make outbound calls to individuals who have requested a quote for a vehicle service contract. If you didnt request a quote or believe the call was made in error, wed like to look into it. Please contact us at ************************************ Thank you, The Endurance Team

    • Sandra A

      Date: 07/08/2025

      Sandra A

      Date: 07/08/2025

      The customer ********************** lady was very helpful and easy to understand

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      Thank you for your 5-star review, ******! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    • Daniel V

      Date: 07/08/2025

      Daniel V

      Date: 07/08/2025

      I input my info online for a quote, they called me immediately after submitting my info and the sales man was extremely pushy and went on and on about the benefits of their plans so I had to cut him off and he got really upset and started yelling at me ???? i said well I'm sorry but you keep going on about irrelevant things and I'm trying to ask some specific questions and he just kept saying I'm rude and maybe I am but he's more rude not letting me talk. Bad experience. Needless to say, I'm not buying a contract from them lol

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      Hi ******, were sorry to hear about your experience and appreciate you bringing it to our attention. We aim to provide helpful, respectful service during every interaction, and we apologize if we missed the mark here. Your feedback will be shared with the appropriate team. If you have any questions or would like to revisit your options in the future, feel free to contact us at ************************************ - The Endurance Team

    • Lorenzo M

      Date: 07/08/2025

      They are great and positive no wait time and solve all my questions

    • Siu S C

      Date: 07/08/2025

      Siu S C

      Date: 07/08/2025

      It was easy to sign up for coverage. They promised anything happened to major component it will be coverwd. When it was time to file a claim they denied. Then when I was ofterred to upgrade. Now I have alternator issue but was denies by exception. Their answer was, did you read the contract. Extremely disappointed

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      Hi ***, we're sorry to hear about your experience and understand how disappointing it can be when a claim isn't approved. We appreciate you sharing your feedback and would be glad to review your situation further. Please contact us at *********************************** if you'd like to discuss it. Sincerely, The Endurance Team

    • Debbie P

      Date: 07/08/2025

      ******** helped me with my questions quickly and resolved my problem.

    • Christopher H

      Date: 07/07/2025

      Christopher H

      Date: 07/07/2025

      This company is absolutely horrible. They boldly lie to customers. There is an active class action suit against Endurance Warranty for their illegal business practices and breach of contracts repeatedly. The ******************* has issued warnings concerning doing any business with the company. I would strongly advise heeding this recommendation. It is a complete and total failure as a company and their goal is to exploit consumers. ****** ******* should be ashamed of her association with this company. She looks utterly ridiculous speaking on their behalf.

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      Hi Cl, we're sorry to hear about your experience and understand your concerns. We take all customer feedback seriously and are committed to providing clear communication and support. If youd like to discuss your situation further, please contact us at ************************************ Thank you, The Endurance Team

    • Robert C

      Date: 07/06/2025

      Robert C

      Date: 07/06/2025

      I was very surprised that the process was easy and not high pressure. Everything was explained in a clear manner with time to ask questions. I talked to several other auto warranty companies, they were high pressure "you need to purchase now to get the best deal" etc. I am glad I checked around.

      Endurance Warranty Services, L.L.C.

      Date: 07/11/2025

      ******, thank you for the great feedback! Were glad to hear you had a smooth, pressure-free experience and felt informed throughout the process. We appreciate you choosing Endurance and look forward to supporting you on the road. - Endurance

    • Brian L

      Date: 07/05/2025

      This is the second warranty that I’ve had with this joke of a company. I called in before upgrading my Jeep and they assured me that the upgrades wouldn’t void my warranty. After I needed warranty coverage they came up with some BS about my tires being too large on their scale. This was after I called in to verify before I did the work. They are an absolute joke and I wouldn’t recommend them to anyone for anything

    • Evi L

      Date: 07/05/2025

      recvd letter w/a different person's first name on it. tt 2 people. very unhelpful. wanted to get off their mailing list. said i couldn't because i didn't have coverage. horrible experience. told them i am reporting to BBB, he said it won't do any good. i said i had coverage & he kept repeating i didn't. i do thru my dealer all he wanted was more information. there should be a way to stop these letters & get off the list that is listed on the letter. if i ever receive another one, i am calling their corporate office.

    This business has applied for BBB accreditation.

    pending BBB accredited business seal

    Endurance Warranty Services, L.L.C. has applied for accreditation with BBB, and our initial review has found it to meet the BBB Accreditation Standards. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

    Read more

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.