Reviews
This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4,753 Customer Reviews
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Review fromCheryl J
Date: 11/18/2022
5 starsCheryl J
Date: 11/18/2022
So far so good with this company.. my customer ********************** rep was great, updated my info, took payment over the phone.. customer ********************** was quick abd thorough ..
Endurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi, Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance TeamReview fromMaria C
Date: 11/18/2022
3 starsMaria C
Date: 11/18/2022
Terrible customer **********************. Need trained reps to answer the phone's and address customer concerns.Endurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi,. We're sorry to see that your expectations were not met. When time allows, please send us an email at ************************************ We'd like to see what we can do to make things right.Thank you, - The Endurance TeamReview fromRhonda B
Date: 11/18/2022
1 starRhonda B
Date: 11/18/2022
I tried to use my roadside assistance and they left me sitting in the cold on the side of a state route for 4 hours!!! No one ever showed up and I had to have family come from yet another 1 hour away from where my car broke down at.Endurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi,. We're sorry to see that your expectations were not met. When time allows, please send us an email at ************************************ We'd like to see what we can do to make things right.Thank you, - The Endurance TeamReview fromDorothy S
Date: 11/18/2022
5 starsDorothy S
Date: 11/18/2022
****** was effective and professional. Very detailed in explaining how to handle the situation.Endurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi, . Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance TeamReview fromEdna B
Date: 11/18/2022
5 starsEdna B
Date: 11/18/2022
I was very pleased with ***** he was helpful and answered all my questions and he understood why I asked the questions the way I asked them Im a senior citizen he took time and explained everything to meEndurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi, Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance TeamReview fromscott w
Date: 11/18/2022
1 starscott w
Date: 11/18/2022
Endurance is the worse warranty I've ever had I purchased a plan when it came time to use the warranty after 4 weeks of Endurance checking my car over they denied my claim. My transmission went out in my daughter's 2017 ****** sentra its 6k ro replace I didn't have the money to repair had to sale car as is lost 8k. ****** I learned check the company's complaints, Endurance has alot of complaints and low reviews score, alot of complaints that where the same as mine this company needs to be shut down.Endurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi We're sorry to see that your expectations were not met. When time allows, please send us an email at ************************************ We'd like to see what we can do to make things right.Thank you, - The Endurance TeamReview fromPatricia H
Date: 11/17/2022
5 starsPatricia H
Date: 11/17/2022
Today I called Endurance customer ********************** and I spoke with *********************. Her Customer ********************** were extremely excellent she answered all my questions.and concerns she were very professional and very politeEndurance Warranty Services, L.L.C.
Date: 11/18/2022
Thank you so much for your 5-star review ********! We will share this with our customer experience team to let them know to keep up the amazing work. - The Endurance TeamReview fromSharon J
Date: 11/17/2022
4 starsSharon J
Date: 11/17/2022
After speaking with ************** was more than appreciative of her effort and dedication on keeping me informed of the features and benefits within my warranty package. Although I feel like this company gets people to pay for a lot of parts that should be covered in the policy and gives some shops a hard time getting repairs fixed. ****** for a few minutes had me almost believing in EnduranceEndurance Warranty Services, L.L.C.
Date: 11/18/2022
Hi, ******. Your feedback is highly appreciated. Thank you so much for the review! - The Endurance TeamReview fromTom M
Date: 11/17/2022
5 starsTom M
Date: 11/17/2022
Outstanding! Professional and delightful A great experience for sure. ThanksEndurance Warranty Services, L.L.C.
Date: 11/21/2022
Hi, Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance TeamReview fromJay L
Date: 11/17/2022
5 stars******* was Very informative and knowledgeable of coverage!! She really made me believe in the product! I am very well pleased!! ????????????????????
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