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Business Profile

Auto Warranty Services

Endurance Warranty Services, L.L.C.

This business has applied for BBB accreditation.

Reviews

This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Endurance Warranty Services, L.L.C. has 14 locations, listed below.

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    Customer Review Ratings

    3.74

    Average of 4,727 Customer Reviews

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    Review Details

    • Dan F

      Date: 06/24/2025

      Filled out a form online to get a quote. Sales *** called me, went through the car details. When I told him I was not going to purchase today, he informed me that my story was 'odd' basically told me I was lying to him. Company also tells you they give a $300 discount and better coverage if I sign up right now, and if you don't sign up during the call, they threaten you with crappier coverage and will charge you $300 more. The weird sales *** and the threats of higher costs for worse coverage if I didn't sign up right then will always steer me away from this company. Gross tactics, will definitely go with any competitor.

    • Shanon L

      Date: 06/24/2025

      Dishonest and false advertisement. I had my car inspected before I got endurance. Nothing was wrong with it. Had the plan just little over a month and started to have an issue. They denied my claim saying pre-existing when my shop spoke with them and had proof it was not. I never agreed to auto pay either . When I canceled the plan line 5 that does the payment kept trying to charge me even though I told them several times I canceled. I disputed the charge when they charge me after my plan was canceled. Now I am getting bothered by line 5 since endurance and them can't seem to share information and expect me to pay for something that was canceled and tell me I need to contact endurance about my policy. I have the communication to prove i Canceled and told them to stop trying to charge when I never approve

    • Richard F

      Date: 06/24/2025

      Lied to about coverage before purchase. Specifically, I was told that I could get a second key FOB, since I only got one from the dealer at purchase new.

    • Marlo B

      Date: 06/23/2025

      It was easy to get my quote. It was easy to get in touch with a real person who answered all my questions. They seem to be very knowledgeable about the product and they were extremely friendly besides the business. We had a really good conversation in general and I was really pleased with the interaction they were very professional, and I was able to get exactly what I want and actually even more than I expected. My son also is a member of Endurance and thats what prompted me to become a member and I was overly satisfied. Ive experienced some of the other companies that do this type of product, but this one is the best. Absolutely you have nothing to lose to look at them and you have a whole lot to gain well done guys thank you.

    • Robin W

      Date: 06/23/2025

      Robin W

      Date: 06/23/2025

      The Customer ********************** was great i really appreciated her advice. I was ready to cancel my policy.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi *****, were glad to hear our team was able to assist and find a solution that worked for you! We appreciate you choosing to stay with Endurance and look forward to providing you with the coverage and peace of mind you deserve. If you ever need anything, we're here to help. Sincerely, The Endurance Team

    • Angie S

      Date: 06/23/2025

      Angie S

      Date: 06/23/2025

      This service is almost below a one star review. After 8 months with Endurance the check engine light came on in my car. It was taken to the repair shop and was told by a Hyundai technician that a new engine was needed. After many calls to Endurance, they requested that the engine needed to be cleaned and then taken apart piece by piece at a personal cost to me of $3,000. They would then decide what they would do. Never heard from them again. Unable to get them to return my calls. Car is still broke after 2 1/2 months. This is a rip off to hard working Americans. Do not buy this Warranty Plan because you are not in the drivers seat.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi *****, were sorry to hear about your experience and understand how frustrating an unresolved repair can be. We aim to support our customers throughout the claims process and regret any breakdown in communication. If youd like us to review your situation further or assist with next steps, please reach out to us at ************************************ Sincerely, The Endurance Team

    • Noah N

      Date: 06/23/2025

      Noah N

      Date: 06/23/2025

      !!BE WARNED!! This is a ***************** Once they deny your claim theres nothing you can do about it. Even if you have evidence to prove coverage. They do not care about you or your problem, and will avoid you at all costs. DO NOT SIGN UP WITH THIS COMPANY

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi ****, were sorry to hear about your experience and understand your concerns. We aim to provide clear communication and support throughout the claims process, and its disappointing to learn that didnt come through here. If youd like us to revisit your claim or provide additional clarification, please reach out to us at ************************************ Thank you, The Endurance Team

    • Mary W

      Date: 06/23/2025

      Mary W

      Date: 06/23/2025

      My customer ********************** experience was excellent. The representative was very informative. I requested a change to the policy. Havent got no response nor have I received policy with requested changes

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      ****, we're glad to hear you had a positive experience with our customer ********************** team and appreciate your feedback. However, were sorry to hear theres been a delay with your requested policy update. Please feel free to reach out to us at ************************************ and well be happy to assist further. - Endurance

    • Amy M

      Date: 06/23/2025

      Amy M

      Date: 06/23/2025

      SCAM, AS OTHER SAY. They pay for good reviews. They deny claims even after waiting period. They have many lawsuits going. I wish I knew all this before I tired to use my warranty after 2 months ths of having it they say...the part that just broke all of a sudden. Is pre existing issue. I didn't tell them the truth about me miles...which when I signed up I got extended miles because I told them how much I drive. SCAM SCAM SCAM SCAM.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi ***, were so sorry to hear that your experience didnt meet your expectations. We understand how disappointing it can be when a claim doesnt go as anticipated. We appreciate your feedback and take concerns like yours seriously. If youd like to review your policy or claim further, please reach out to us at ************************************ Sincerely, The Endurance Team

    • Doris H

      Date: 06/23/2025

      Doris H

      Date: 06/23/2025

      Exactly amazing and great it was a great experience and everything was great with the guy I talked to

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi, *****. Thank you for rating your experience with us so highly! - Endurance

    This business has applied for BBB accreditation.

    pending BBB accredited business seal

    Endurance Warranty Services, L.L.C. has applied for accreditation with BBB, and our initial review has found it to meet the BBB Accreditation Standards. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

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