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Business Profile

New Carpets

Empire Today, LLC

Headquarters

Reviews

This profile includes reviews for Empire Today, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Empire Today, LLC has 42 locations, listed below.

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    Customer Review Ratings

    3.2/5 stars

    Average of 2,153 Customer Reviews

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    Review Details

    • Review fromJacqueline W

      Date: 07/07/2024

      5 stars

      Jacqueline W

      Date: 07/07/2024

      From our salesperson *****, to our installation team lead *****, Empire is top notch. When the team arrived for the installation, we made a game plan for each room. ***** explained everything in detail and made the installation easy.

      Empire Today, LLC

      Date: 07/08/2024

      **********, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience with Empire Today! 
    • Review fromKathy W

      Date: 07/05/2024

      5 stars

      Kathy W

      Date: 07/05/2024

      They gave me a great price on my laminate flooring with great discounts. The flooring I went with is of high quality and absolutely beautiful. The installing team was phenomenal . They were friendly, efficient, fast and answered all my questions. Overall, I would give the whole experience a 10.

      Empire Today, LLC

      Date: 07/08/2024

      *****, a happy and beautiful home is the best feeling in the world,and that is what we strive to deliver. Just remember that we are always at your service should you need anything at all!
    • Review fromKristin G

      Date: 07/05/2024

      5 stars

      Kristin G

      Date: 07/05/2024

      The installers were amazing! Thorough job. Cleaned up beautifully. Very professional and great work ethic.

      Empire Today, LLC

      Date: 07/08/2024

      *******, we're happy to hear that we made beautiful new floors easy for you! We hope you're enjoying the new look and feel of your home.
    • Review fromAurelia J

      Date: 07/05/2024

      5 stars

      Aurelia J

      Date: 07/05/2024

      Representative was awesome!! He took his time explaining in details and answered all questions to our expectations. Very polite and respectful , quite a great impression thus far

      Empire Today, LLC

      Date: 07/08/2024

      Thanks so much for the review, *******! Were glad to hear everything went well for you during your sales appointment. Were happy we could help! We do hope we can be of assistance in the future. Take care!
    • Review fromMonica H

      Date: 07/05/2024

      5 stars

      Monica H

      Date: 07/05/2024

      Quick, professional sale and install. The quality of my carpet is exactly what I expected. ********* and the other installer were professional and kind.

      Empire Today, LLC

      Date: 07/08/2024

      ******, thank you for taking the time to let us know how we did. Your satisfaction is our number one priority, and we're thrilled to know that we made beautiful new floors easy for you!
    • Review fromJulie B

      Date: 07/05/2024

      5 stars

      Julie B

      Date: 07/05/2024

      *** was great! Very helpful and very nice! He wasnt pushy.

      Empire Today, LLC

      Date: 07/08/2024

      *****, we're happy you found your sales consultant to be so supportive during your experience here at Empire Today. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
    • Review fromBarry W

      Date: 07/05/2024

      5 stars

      Barry W

      Date: 07/05/2024

      I had a great experience with Empire! Both our salesman ****** and our installer Libni were very professional and both did a great job! My wife and I are very happy with our new floor!

      Empire Today, LLC

      Date: 07/05/2024

      *****, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience with Empire Today! 
    • Review fromYolanda S

      Date: 07/04/2024

      5 stars

      Yolanda S

      Date: 07/04/2024

      Very professional. Did an excellent job and cleaned up afterwards.

      Empire Today, LLC

      Date: 07/05/2024

      *******, thank you for taking the time to let us know how we did. Your satisfaction is our number one priority, and we're thrilled to know that we made beautiful new floors easy for you!
    • Review fromDrew A

      Date: 07/04/2024

      2 stars

      Drew A

      Date: 07/04/2024

      We have yet to receive a written proposal. Still waiting.

      Empire Today, LLC

      Date: 07/05/2024

      ****, we apologize for the delay. We'd like to assist you further and will contact you soon. 
    • Review fromLonda R

      Date: 07/02/2024

      5 stars

      Londa R

      Date: 07/02/2024

      Very professional, answered all my questions. He was kind and patient.

      Empire Today, LLC

      Date: 07/03/2024

      *****, we're happy you found your sales consultant to be so supportive during your experience here at Empire Today. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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