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Business Profile

New Car Dealers

Castle Automotive Group

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Castle Automotive Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Castle Automotive Group has 15 locations, listed below.

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    Customer Review Ratings

    3.69

    Average of 52 Customer Reviews

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    Review Details

    • Anthony F

      Date: 11/14/2024

      Suggest not buying a vehicle here uses false advertisement. Was looking at a 2024 GMC Canyon AT4X online and it is a decent deal but when I got there and found the vehicle and asked about this other sticker they had next to the window sticker talking about some accessories but they were LoJack and some other addons. Basically the LoJack was part of the deal and not removable but was not included in the online price. Basically the salesman said that's why the truck was discounted. Looked to be on all the vehicles. I have purchased several vehicles including the one I am driving at the moment from the previous dealership at this location ******* **** ****. I'm not saying they were perfect but I never was forced to buy something I didn't need. Also was in contact with sales manager via email and no response when I brought this issue up. It definitely shows what type of business is being done here. Was looking for a quality vehicle at a fair price I guess I have to look elsewhere. 

    • Joshua K

      Date: 11/05/2024

      Timely service!! Friendly, communicated everything clearly.. made me feel very comfortable with understanding every aspect of the repairs that needed to be preformed.. thank you. 

    • Chantal R

      Date: 10/31/2024

      ***** was amazingly helpful, kind, and patient in helping me figure out exactly what vehicle I was looking for.

    • Ruth H

      Date: 10/30/2024

      Took time to help me buy a new car.. all were very helpful.. this is the second ******* I bought from this dealer.

    • Shel C

      Date: 10/27/2024

      Castle Buick is solid. I feel like a princess there. Lol ******** in sales is the greatest!

    • Michael B

      Date: 10/15/2024

      Mason and Jesse in the Service department provided great customer service and helped me resolve my vehicle’s issue within only a couple hours. Angel in the Parts department has a great depth of knowledge and answered all my questions thoroughly. Would recommend this dealership.

    • scott k

      Date: 10/09/2024

      Great customer service, ***** and his staff had me in and out within the time frame they said they would. Very friendly, highly recommend.

    • Howard L

      Date: 09/24/2024

      There were two different services to be done. We were able to drop our car off and they handled the rest.  

    • Rhonda R

      Date: 09/19/2024

      ***** is the BEST salesman there!!! I have worked with him on my last 7 cars.

    • Rosa R

      Date: 09/17/2024

      I purchased a certified car and less than 3 months break warnings signs appear only to find out needed new brakes and rotors on all four tires. I question if the certification was really done. The situation was resolved by negotiating the price of brakes although the manager said they didn't make a lot of money on the car. I paid for a certified car and put all my trust in this dealership and I really don't believe that their cars are being certified based on industry and manufacturing standards.  

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