Reviews
This profile includes reviews for Credit Union 1's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 65 Customer Reviews
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Review fromLaverne C
Date: 07/12/2023
5 starsLaverne C
Date: 07/12/2023
I have nothing but great things to say about Credit Union 1 and it's associates, I received excellent and prompt service from the people in the Loan department, Tom was a big help with my questions and Shaneice C was even great with her promptness and excellent communication. Thank you so much for your assistance, it helped me to want to continue to do business with Credit Union 1.
Credit Union 1
Date: 09/07/2023
Hi Laverne, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our associates, especially Tom and Shaneice C. We appreciate your support and look forward to serving you again in the future.Review fromGreg M
Date: 05/31/2023
5 starsI’m first to admit that I genuinely dislike the car buying process. However, when people like Antonese E**** are helping you, it makes the process so much more enjoyable. She listened to our concerns and went above and beyond to meet our needs and timeline. Credit Union 1, you are better with assets like Antonese on the front line of your consumer services. This is what credit union membership should feel like. Thank you!Review fromLaticia W
Date: 05/19/2023
5 starsI would like to Thank Sheneice C*******.Her attitude, concerns and questions answered was very professional. Thank you Sheneice C*******.Kerp up your professionalism!!!Review fromTara E
Date: 05/12/2023
5 starsShe was AMAZING and helped me each step of the way! She deserves employee of the year!!!!Review fromLisa H
Date: 05/09/2023
5 starsI have refinance my home over 13 years ago and I was educated about product and services that would be helpful to me and from that date until today I was empowered. I have a car loan that will be paid off soon. I currently have a home loan at a good rate. My business experience has been professional informational and comfortable. Compared to big credit unions I am happy to do business for me I feel I was treated with dignity and respect.Review fromJcha R
Date: 05/09/2023
5 starsAntonese E**** is the best loan officer I’ve worked with in many years. She’s very experienced, smart, and knows how to keep me calm. I thoroughly enjoyed working with her and appreciate her sense of humor and professionalism. She’s a kind and very nice person.Review fromMelvin F J
Date: 05/05/2023
5 starsAs a member of Credit Union 1, for many decades,
I would like to take a moment to thank a customer representative, Of credit union 1.
Maria Vi********
I never had a problem with C.U.1, my entire time, until recently, with her help
in solving my mortgage loan, and financial problem at credit union 1
And With her honest, knowledgeable, and very helpful Concerns, in solving my problem
I would like to say:
Thank you again for your commitment to a loyal credit union 1 member.
Melvin J******Review fromBrian S
Date: 05/05/2023
5 starsAntonese E**** was very helpful and professional. It was a pleasure, thank you for your assistance.Review fromRicardo H
Date: 05/03/2023
5 starsShaneice ******** has been so helpful in the process of this loan. Very informative, prompt to respond to emails and calls and very knowledgeable in her field. Very good experience with her. Thank you ShaneiceReview fromGertrude D
Date: 04/28/2023
5 starsShaneice C*******, Consumer Processor was very nice, expedient, knowledgeable and explained loan process to me well. Thank You!!!!
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