Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Recycling Services

Lakeshore Recycling Systems

Headquarters

This business's accreditation status is suspended and currently under review.

Reviews

This profile includes reviews for Lakeshore Recycling Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lakeshore Recycling Systems has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.04/5 stars

    Average of 95 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDennis Z

      Date: 04/28/2025

      1 star
      This must be the WORST **************** EVER!Calling on hold usually over 30 minutes!
    • Review fromJose O

      Date: 04/18/2025

      1 star
      Got itheres an updated, sharper version of your review with that added detail:?LRS Recycling has provided the worst garbage service Ive ever experienced. Bags weighing less than 0.2 pounds were left behind without any notice or explanation. On top of that, each city sticker costs over $4 for bags that cant exceed 40 poundsan outdated and overpriced system that clearly doesnt reflect the level of service provided. No courtesy, no professionalism, and absolutely no accountability. This garbage service is obsolete, and customers deserve better.
    • Review fromMichael V

      Date: 04/12/2025

      1 star

      Michael V

      Date: 04/12/2025

      While I more than understand that refuse collection can be a dirty business, every single collection we are left with trash all over our lawn. Once and awhile would be one thing, but this is a routine and disgusting side effect of paying professionals to remove garbage? Unacceptable and I have complained to my village. Hopefully we can award the contract to a company that takes its job more seriously.

      Lakeshore Recycling Systems

      Date: 04/14/2025

      Thank you for reaching out about the condition your lawn after service. Wed appreciate the chance to gather a bit more information so that we can alert our operations team of this issue. Please contact us at Service [at] *************** with your complete service address and experience. Thanks!
    • Review fromDave J

      Date: 03/18/2025

      1 star

      Dave J

      Date: 03/18/2025

      These people are TRASH, literally. We just moved into our new place and we're supposed to have our FULL trash bin and recycle bin picked up last week. Then I called to complain no one came by and they said someone would come by that day, Friday. It then sat there all weekend and I once again called Monday and they said it would be picked up then. NOPE, it's now Tuesday and windy so the trash can fell over and spewed trash all over my yard and my neighbors yards. Do your job and pickup trash when it's scheduled. We PAY you to pick it up. We have another week's worth of stuff to put in the bins now for this Thursday and will it even be picked up then? If it's not it's going on YOUR front lawn along with the next call being from our attorney.

      Lakeshore Recycling Systems

      Date: 03/21/2025

      We appreciate you bringing this to our attention. Please email your service address and details of your service experience to *********************** and we'll follow up with you!
    • Review fromTiffany S

      Date: 03/18/2025

      1 star

      Tiffany S

      Date: 03/18/2025

      Last 3 times they were called for compactor haul, they damaged something. And while they did call to let us know, they refuse to pay the bill or even answer my calls! Terrible service and customer service since taking over *****. Highly disappointed!

      Lakeshore Recycling Systems

      Date: 03/19/2025

      Your feedback is important to us and we are here to help. Please contact us at *********************** with your complete service address and details about your concern so our team can document the details of the damage claim and escalate to operations management. Thanks!
    • Review fromPIOTR K

      Date: 03/11/2025

      1 star

      PIOTR K

      Date: 03/11/2025

      Worst service ever , very rude castomer service. I really NOT recommend LRS

      Lakeshore Recycling Systems

      Date: 03/13/2025

      Your feedback is important to us, and we want to understand what could have gone better. Please contact us at Service [at] LRS recycles [dot] com with your complete service address and details about your concern and we'll look into the issue and work to resolve it promptly.
    • Review fromKayla L

      Date: 03/05/2025

      1 star

      Kayla L

      Date: 03/05/2025

      This company has the worst customer service and overall communication with their customers. We had an issue with a card on file being updated and instead of them reaching out to us once, they didnt pick up our trash. When we called to fix the payment they say they will only come back for a $20 charge. The lack of communication and care on their end is why I would never recommend this company to anyone in need to a garbage/recycling service.

      Lakeshore Recycling Systems

      Date: 03/06/2025

      We understand how important reliable trash pickup is and sincerely regret any inconvenience this may have caused. To ensure uninterrupted service, we require a valid payment method on file. Like changes to an address, name, or phone number, we ask account holders to notify us of updates so we can keep their account current. Our team is happy to assistplease dont hesitate to reach out so we can help resolve this for you!
    • Review fromNatalie B

      Date: 02/26/2025

      1 star

      Natalie B

      Date: 02/26/2025

      They have very rude, unskilled customer service representatives answering their phones.

      Lakeshore Recycling Systems

      Date: 02/27/2025

      We're here to help. Can you please email your complete service address and how our team can assist you to ************************ Thank you!
    • Review fromKathleen M

      Date: 01/06/2025

      1 star

      Kathleen M

      Date: 01/06/2025

      No stars. **************** lies. Trying to get my $ back since October 2024. Overbilled due to lrs mistake. Now going round and round to get refund. Truly considering another refuse pickup in **********. MI. I thought waste management was worst there, but LRS is definitely #1 in poor service, billing, customer care and followup to correct their errors. Anxious to see how long I'll wait for a Spvr to call me back with resolution.

      Lakeshore Recycling Systems

      Date: 01/10/2025

      We appreciate your feedback. A manager can provide an update, but we'll need additional information to proceed. Can you please email your complete service address, phone number, or customer number to MINapoleonVM [at] LRSrecycles[dot]com so we can provide a status? Thanks!
    • Review fromEaston W

      Date: 12/16/2024

      1 star

      Easton W

      Date: 12/16/2024

      I put trash in my non LRS can and they would not pick up even with stickers because I put two handfuls of leaves in when that is not stated by *** or my cites website. WOULD NOT WORK WITH EVER. I will be going public with this.

      Lakeshore Recycling Systems

      Date: 12/19/2024

      Thank you for your feedback. Our driver left a tag on your trash container to indicate that it could not be serviced due to yard waste being mixed in, as this violates our service guidelines. When you reached out to us via email, our customer service team explained the policy and asked if you could remove the leaves so we could proceed with servicing your container.

      We understand this may have been frustrating, but these guidelines are in place to ensure proper disposal and compliance with local regulations. We appreciate your understanding and cooperation in helping us provide consistent and reliable service.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.