Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/29/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have contacted this company 3 times to make a monthly agreement on what I can afford to pay which is $50 per month they will not accept this payment.. They told me $65 a month but I couldn't set up a payment plan until the 1st of the month this happened twice, I called them again today 08-29-2024 to try and set up another payment plan, they now raised the payment to $85 a month I told them I was on a monthly pension, they told me they couldn't accept $50 a month. I got upset and said fine I need to set up a payment plan, can I pay $85 today and then my next payment on October 1 2024 he said they couldn't set up a payment plan and wait 2 months for a payment, I tried to explain the 1st of September was in a couple days and he said they couldn't do it that way. They have also added $300 to my bill since March. In February 2024 it was ******* now it's over $1600 and they put a lean against my property and tried to garnish wages, I even tried to call the company I owe and can't pay this debt direct. So I feel they are gonna keep adding interest, not accept my payment that I can afford of $50 per month and take my house. I feel they are in the wrong for refusing a payment to start with and charging me $300 interest on a closed account and it goes up daily...Looks like a scam to me. I know I owe a debt and it shouldn't be this hard or stressful to make payments I am trying

  Business Response

  Date: 09/13/2024

  Please see attached response.

• Initial Complaint

  Date:08/27/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Good morning,I fell behind on one of my old credit card debt and Im being sued by crown asset management, per Blitt and Gaines, P.C. I was summoned by the sheriff earlier this year. like to resolve this problem. I cannot afford the debt. They keep changing the court date without my knowledge. Only reason I found this out was because of legal aid.

  Business Response

  Date: 08/27/2024

  Good *************************** has reviewed our internal files and has no consumer in our system named *****************************. ****************** fails to include any attachments or even an address to permit us to connect our office to her BBB Complaint. Perhaps ****************** can follow up with a court case number, address, perhaps an AKA. If the appropriate information is provided to us and we locate her account we would gladly respond.
  

  Customer Answer

  Date: 08/27/2024

   
  Complaint: 22201302
  
  I am rejecting this response because:

  My married name is Minches. My maiden name is *************************, and here is proof of the complaint. 

  Sincerely,
  
  *****************************

  Business Response

  Date: 08/27/2024

  Good Afternoon,

  There is nothing attached for us to review. We would need ******* to either attach the filed complaint, provide the case number (we know this should be a Cook County case based on the zip code that she provided) or provide her address in order to know which case she is referring to. Once provided, we will respond accordingly.
  

  Customer Answer

  Date: 08/27/2024

   
  Complaint: 22201302
  
  I am rejecting this response because:

  I was summoned by the sheriff under my maiden name, ************************* and here's the court document.

  
  Sincerely,
  
  *****************************

  Business Response

  Date: 08/28/2024

  Please see attached response. We would encourage this consumer to contact our office and discuss her financial hardship in hope that we can come to a resolution on her account.

  Customer Answer

  Date: 08/30/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:07/24/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  HORRIBLE I received a summons for court from this law company. I never received VALIDATION of debt back after my response or any other agreement.

  Business Response

  Date: 08/07/2024

  See attached.

• Initial Complaint

  Date:07/09/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has filed a suit against me for a debt that has no contract privity. I don't have any relation or interest in their case and I sent them a Cease and Desist notice apprising them to this in December ************************************ June 2024.They are using the mail and the courts to harass me when there is no proof of their claim.

  Business Response

  Date: 07/19/2024

  see attached.

  Customer Answer

  Date: 07/21/2024

   
  Complaint: 21962155
  
  I am rejecting this response because:

  1) I am a national of the United States 8 USC 1101(a)(22)(B) and not a U.S. citizen subject as Blitt and Gaines has assumed violating 8 USC 1503(a); and

  2) Blitt and Gaines, P.C. has misused joinder FRCP 19(a)(1)(A)(B) to fraudulently presume that *******: *********************, the Authorized agent pursuant to Minn. Rule ******, is surety for the state created ens legis ****************************;and

  3) *******: *********************, Authorized agent, was not served with service of process as is required for personal and subject matter jurisdiction; and

  4) *******: ********************* sent a Disclaimer of Interest to Blitt and Gaines, P.C. concerning the matter on June 12, 2024; and

  5) Per the letter received from *********** on July 11, 2024 the account that ********************** says that theyre collecting for has been resolved with a resolution of dispute per the last payment received on 1/12/2023 for $3,014.66;

  Sincerely,without recourse, all rights reserved

  *******: *********************, Authorized agent 28 USC 1746(1)

  
  

  Business Response

  Date: 07/22/2024

  A review of our files indicates that the account was placed with the Firm on December 4, 2023. The Firm sent a demand letter to the Consumer on December 11, 2023. The Firm became aware of the cease and desist on January 10, 2024. The cease and desist has been in place since that time.
  The Firm did not hear from the Consumer and on May 31, 2024 filed a Complaint in the Circuit Court of ***************, ************************** in ********. On or about June 20, 2024, the Firm received a document titled Disclaimer of Interest from the Consumer,whereby the Consumer disclaimed any interest in the account and associated debt. On June 26, 2024, the Firm received a counterclaim from the Consumer.There have been no further communications with the Consumer.
  The Firm is willing to work with the Consumer to find a resolution on this matter.

  Customer Answer

  Date: 07/22/2024

   
  Complaint: 21962155
  
  I am rejecting this response because:1) I am a national of the United States 8 USC 1101(a)(22)(B) and not a U.S. citizen subject as Blitt and Gaines has assumed violating 8 USC 1503(a); and
  2) Blitt and Gaines, P.C. has misused joinder FRCP 19(a)(1)(A)(B) to fraudulently presume that *******: *********************, the Authorized agent pursuant to Minn. Rule ******, is surety for the state created ens legis ****************************;and
  3) *******: *********************, Authorized agent, was not served with service of process as is required for personal and subject matter jurisdiction; and
  4) *******: ********************* sent a Disclaimer of Interest to Blitt and Gaines, P.C. concerning the matter on June 12, 2024; and
  5) Per the letter received from *********** on July 11, 2024 the account that ********************** says that theyre collecting for has been resolved with a resolution of dispute per the last payment received on 1/12/2023 for $3,014.66;
  There is no merit in Blitt and Gaines continuing in their action.  Case has been settled and they have no jurisdiction pursuant to FRCP 12 .
  Sincerely,without recourse, all rights reserved
  *******: *********************, Authorized agent 28 USC 1746(1)

• Initial Complaint

  Date:06/23/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My husband is *****************, and his ****** ***************** is who ****** is attempting to collect a debt and now garnish wages for. This has been going on for several years that ****** has been sending process servers to our address in ********, **, and requests to see my husband's driver's license to prove he is not the debtor otherwise they continue to attempt to serve papers. We receive constant physical mail at our address that we send back if it lists Sr, but if it is addressed to ******************************* we assume it is for my husband (*****************). If it is the mail we open, we give it to his ****** (SR) the next time we see him. On several occasions we have provided the correct address for his ****** in ***************, however, it seems that since he has a PO BOX they prefer us with a physical address to harass. Most recently my husband's employer received wage garnishment paperwork. Fortunately, he has worked for them for years and they are a small family business so they talked to him before processing it. His ****** SR has NEVER been affiliated with my husband's employer, so how this happened is frankly terrifying for us. We are financially barely stable in this economy and have a 5- and 3-year-old. If this had gone to a large employer like I work for, we would be ruined losing those wages even if temporarily. We also worry that since we bank at the same financial institution as his ****** ****************** we risk having some funds drafted or garnished from our bank accounts. My husband is mortified by the fact his boss had a closed-door conversation with him about this wage garnishment. Even though it is not our debt, it is still embarrassing having to explain to your boss that your ****** has this debt. We are also concerned that a lien may be put on our house, or our property up north. (SR previously owned the property up north, so though it is now in our name, it could still be easily associated with SR).

  Business Response

  Date: 07/08/2024

  Please see attached response.

  Customer Answer

  Date: 07/08/2024

   
  Complaint: 21889053
  
  I am rejecting this response because:

  I am not sending this complaint on behalf of your accountholder ******************************* SENIOR. I am filing complaint on behalf of my husband ******************************* JUNIOR. He asked me to handle this on his behalf. I have attached a screenshot of his email to me requesting so. I have also attached screenshots from Wisconsin Circuit Court that still reflects that the judgement for this garnishment remains attached to our address and lists my husband *********************'s employer ************** as the garnishee. We demand that this is removed from the court system, and expect an explanation as to how you attached ************** to ********************* whom has NEVER been employed by them. In addition you did not mention that any sort of notice has been issued to third parties that *** have picked up our address as attached to SENIOR. (LexisNexis, Experian, Equifax, TransUnion, Innovis, etc.)

  Our complaint is not in any way asking you to disclose information for your account **********************************. We want answers as to how this got so far without our knowledge to have a judgment for a case in *****************, (in which ****** has NEVER lived in the county) and a garnishment sent to my husbands employer that should have zero ties to SENIOR. We are asking this information is provided so we can take action, legal or otherwise to ensure this does not happen again.

  
  Sincerely,
  
  *****************************

  Business Response

  Date: 07/09/2024

  Please see follow up response and supporting documentation.

  Customer Answer

  Date: 07/15/2024

   
  Complaint: 21889053
  
  I am rejecting this response because:

  The address you attempted to send a letter to SR on 9/14/21 was likely his address in *******, **. If it would have been sent to his PO BOX or subsequently his physical address at his residence, both in ***************, ** they would have been received. What vendor did you use for skip tracing that lead you to our address? WIll you be contacting them to have our address unlinked from SR. going forward? We do not recall specifically receiving a letter from Blitt & Gaines in October 2021. Please provide copy of signed certified mail receipt that proves it was delivered to us. As it relates to the postmaster verification, I have never heard of this before. I do see the attached document where the postmaster marked that SR mail is received at our address. But what type of scrutiny is placed on ensuring that accuracy. Are they trained to be detailed enough to confirm the full name? So from 1 letter that we do not recall receiving in 2021 and sending a stranger to our door when it was a time I had an infant at home and I would not have been comfortable answering the door since I was home alone, this leads to a judgement and wage garnishment? Oh, sorry, forgot the call for employment verification. You state that you obtained potential employment information. How was this obtained? It's not from tax records since that would have an SSN mismatch. Please provide the vendor or documented process on how this was obtained. Furthermore, you state that you contacted the presumed employer on 4/16/24 to verify employment. But you specifically state that you verified for *******************************. Is it normal practice to omit the full name to mislead the person verifying the employment? Please provide record of this interaction and what questions are asked for employment verification by your firm. My husbands employer has no specific record of a verification call. However, of course they would tell you he works there if you didn't specify JR/SR. 

  To be clear, I have no interest in "the account at issue" I don't need any information about my father-in-laws debt. I am not asking to simply have your records corrected. I understand it will take a bit of time to vacate the judgement. (Please provide proof that this has been initiated.) I am also demanding that steps are taken to unlink our residence and my husbands employer from anything with *********************************** The fact that this has gotten this far means that it opens up risk for us of other creditors following suit. We also expect compensation for my time, Elect ********** time, for the harassment of individuals coming to our house and the embarrassment and tarnishing of my husbands character with his employer.
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 07/16/2024

  Please see attached 2nd follow up response.

  Customer Answer

  Date: 07/22/2024

   
  Complaint: 21889053
  
  I am rejecting this response because:

  I have asked several times for information to help me fix this mess. Each response you share a small additional nugget of information, but still no help.

  You obtained our address from a TLO report. What are the dates the report states he lived at this address? How do I inquire and have this removed? I cannot dispute my father in laws credit report. So what is a consumer supposed to do to rectify the fact their address is being reported on an incorrect persons credit bureau report?

  I am demanding proof that a letter was sent to my address. If you do not have a signature, how do you know it was delivered? You are basing filing a judgement on 1 mishap that could easily happen via mail. If you have no certified letter information, provide a copy of the document sent to our address and who the addressee actually was.

  The lead on the potential employer was obtained from a process server doing surveillance at our property? What a violation of our rights! I demand all notes that were provided from the process server including, dates and times they attempted to serve the papers at our address.

  You state that your office did not intentionally mislead Joy at Elect Tech when phoning for employment verification. How is not asking if SENIOR was the employee not misleading? If a business receives an employment verification call, it is not their diligence required to clarify JR/SR, etc. A proper employment verification call would include that information. 

  You state that Elect Tech became aware the wage document was not for my husband (Junior) because of the *** mismatch. This is not the case. This is what prompted us seeking action. *** pulled my husband for a closed door meeting in her office and asked if we were okay and if we needed money. She was gravely concerned for us and shocked that she had received a wage garnishment notice for him. The mix up was realized by my husband having to embarrassingly explain to his boss that his father has ongoing debt issues that we have been dealing with for several years. Until going through this complaint process and you mentioning the *** being on the paperwork, none of us had notices it was on the paperwork. In addition, your wage garnishment paperwork didn't even have an option to select "person never employed" or at minimum an "other" category to select. *** had to physically create her own category to write this notification of the correct reason.

  You sent a check for $15 to Elect Tech for their "trouble" in setting up the wage garnishment. They sent it back, but they should still be compensated for their time dealing with this. 

  You say you did not intentionally pursue the wrong person. I disagree. It's one thing to send someone to our house to serve papers. It's another to do surveillance and then misrepresent to the caller you speak to for an employment verification. The compensation we are seeking is to cover our time dealing with this and the potential legal fees we will have to incur to have all of this unravelled from us. Meaning, we now need to find legal representation to work with Washington County, *********************** and all other credit bureau services and skip tracing services to remove SENIORs attachment to us. This is all due to your sloppy work tracking down a debtor. Might I suggest you could have pulled a DMV report and found that Senior in fact DOES live in ***************. At some point during this he was given a physical address and no longer needed a PO BOX. But maybe you knew that and thought the logical jump was that he moved 4 hours south to our address? Might I also suggest that you could have pulled tax records and found that Senior owns his own business in *************** which also makes it seem odd that he would live 4 hours south at our address. Might I also suggest you could have done a simple whitepages.com search and noticed that 2 *********************************** show up for our location. So what if we were a multigenerational household? That is even more reason to have verified WHICH ******************************* you were verifying employment for.
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 07/23/2024

  Please see attached response.

• Initial Complaint

  Date:06/12/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  i received a notice from my companies HR department. This notice is from a law firm that i have never had contact with. They are getting ready to start taking money for reason unknown.

  Business Response

  Date: 06/25/2024

  See attached.

• Initial Complaint

  Date:06/10/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Talked to them about the complaint they sent then consulted with an attorney regarding the matter which told me that the statue of limitations on collections had passed. The company is still sending legal paperwork for a case they couldn't explain to me and that I had never heard of. The most recent paperwork was a photocopy with no dates threatening an Ex-Parte Judgement I contacted Midland Funding who supposedly had debt they knew nothing and couldn't find what I had used them for stated I needed to contact Bitt and Gaines who also couldn't tell me what it was for. No one has any record of what account was for just stating I owe money from 2007. I was told by my attorney to not pay and that this was an intimidation tactic used to try to restart time frame. So the dispute is on statue of limitation and business practices to harass those past that statue of limitation. **** recontact attorney based on new paperwork to see if we need to take any legal action for the harassment.

  Business Response

  Date: 06/14/2024

  Please see attached response.

• Initial Complaint

  Date:06/08/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ****************************** is representing ******* NA, and they have been less than helpful during my hardship, their representatives are argumentative and put words in my mouth once I explained my situation, I also asked them for a break down of the fees that I do not agree with their collection amount. They refuse to work with me to solve this and continue to push for default judges because that seems to be their niche. I my view the company doesnt negotiate in good fairh.

  Business Response

  Date: 06/20/2024

  See attached.

  Customer Answer

  Date: 06/26/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  Date:06/03/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Falsifying information about me/ Illegal harassment.

  Business Response

  Date: 06/11/2024

  Please see attached response.

• Initial Complaint

  Date:06/02/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 6-1-24 I received a fraudulent invoice from blitt and Gaines PC IN THE AMOUNT OF ******* resulting from identity theft

  Business Response

  Date: 06/17/2024

  See attached.