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Business Profile

Loans

Republic Finance, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Republic Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 167 total complaints in the last 3 years.
    • 56 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/18/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a loan with republic finance in new albany mississippi, it was not in default, I paid the loan off early, it was post marked June 13th and the payment was not due until July 1st. I had this $250 payment set up to be automatically withdrawn from my banking account. Paid in full over a week in advance... another payment was withdrawn from my account causing my account to be over drawn and myself charged with an overdraft fee of $36.00. When I called republic finance and brought this to their attention the first response I received was that I could come into their buisness location and get a refund whenever I wanted. The second response I got was that they couldn't issue my refund until the 27 of July and they're only sending me $192 of the $250 (+ $36.00 over draft)the withdrew from my account.

      Business Response

      Date: 07/27/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated July 18, 2023. It is our goal at Republic
      Finance, LLC ("Republic Finance") to provide excellent
      customer service and we welcome the opportunity to address the concerns of our
      customers.  Please allow this to serve as
      Republic Finance's response to case #20340087.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      Upon
      receiving her complaint, Republic Finance immediately investigated the
      statements made therein. Additionally, Republic Finance’s Regional Vice
      President discussed the matter in detail on July 20, 2023, and reached a
      mutually agreeable resolution, with the Consumer on July 20, 2023. Republic
      Finance and the Consumer consider this matter satisfactorily resolved.

      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:07/11/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with Republic Finance. It was sold to another party and was settled. They did not provide me with the original contract and Republic Finance needs to remove it's tag from my credit report. My next course of action will be to take this up with the Consumer Financial Protection Bureau.

      Business Response

      Date: 07/20/2023

      Dear BBB Complaint Department:

      Thank you for
      your correspondence dated July 11, 2023. It is our goal at Republic Finance,
      LLC (“Republic Finance”) to provide excellent service and we
      welcome the opportunity to address the concerns of our customers. Please allow
      this to serve as Republic Finance’s response to case #20304333.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer’s name, out
      of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic
      Finance immediately reviewed the Consumer’s statements made therein. Under the
      Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to
      investigate credit disputes that are complete and meet certain
      requirements.  According to the FCRA, a
      dispute notice is complete when it is submitted in writing directly to the creditor
      (i.e., not through a private, non-profit organization such as the BBB) and
      includes the following: (1) sufficient information to identify the account in
      dispute (e.g., consumer's full name, address, telephone number, and account
      number); (2) the specific information that is being disputed and an explanation
      of the basis for the dispute; and (3) all supporting documentation or
      information to substantiate the dispute, to the extent available (e.g., a copy
      of the relevant portion of the consumer report that contains the allegedly inaccurate
      information, a police report, a fraud or identity theft affidavit, a court
      order, or account statements). Therefore, Republic Finance has determined the Consumer’s
      credit dispute is incomplete because it does not meet all of the three
      afore-mentioned requirements.  If the Consumer
      has any additional information to satisfy the requirements set forth above, she
      is welcomed to submit a complete dispute notice directly to: Republic Finance,
      LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite 100, Baton Rouge,
      LA 70809-1394.  Upon receipt of the Consumer’s
      complete dispute notice, Republic Finance will investigate the dispute, correct
      any inaccuracies that may be discovered, and report back to him.

                    If
      you have any questions or additional information, please feel free to contact
      me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:06/25/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I lost my job and now they are trying to repossessed my car. In the arbitrary it said if I lost my job then the amount will be paid in full...

      Business Response

      Date: 07/07/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated June 25, 2023.  It is our goal at Republic Finance, LLC
      ("Republic Finance") to provide excellent customer
      service and we welcome the opportunity to address the concerns of our
      customers.  Please allow this to serve as
      Republic Finance's response to case #20233664.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      Upon
      receiving her complaint, Republic Finance immediately investigated the
      statements made therein. Additionally, Republic Finance’s Branch Manager discussed
      the matter in detail on June 26, 2023 and reached a mutually agreeable resolution
      with the Consumer on June 26, 2023. Republic Finance and the Consumer consider
      this matter satisfactorily resolved.

      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:06/23/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In accordance with the Fair Credit Reporting Act REPUBLIC FINANCE LLC Account #386300004**** , has violated my rights.

      15 U.S.C 1681 section 602 A. States I have the right to privacy

      15 U.S.c 1681 section 604 A Section 2; It also states a consumer reporting agency cannot furnish an account without my written instructions

      Business Response

      Date: 07/06/2023

      Dear BBB Complaint Department:

      Thank you for
      your correspondence dated June 23, 2023. It is our goal at Republic Finance,
      LLC (“Republic Finance”) to provide excellent service and we
      welcome the opportunity to address the concerns of our customers. Please allow
      this to serve as Republic Finance’s response to case #20229891.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer’s name, out
      of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic
      Finance immediately reviewed the Consumer’s statements made therein. Under the
      Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to
      investigate credit disputes that are complete and meet certain
      requirements.  According to the FCRA, a
      dispute notice is complete when it is submitted in writing directly to the
      creditor (i.e., not through a private, non-profit organization such as the BBB)
      and includes the following: (1) sufficient information to identify the account
      in dispute (e.g., consumer's full name, address, telephone number, and account
      number); (2) the specific information that is being disputed and an explanation
      of the basis for the dispute; and (3) all supporting documentation or
      information to substantiate the dispute, to the extent available (e.g., a copy
      of the relevant portion of the consumer report that contains the allegedly
      inaccurate information, a police report, a fraud or identity theft affidavit, a
      court order, or account statements). Therefore, Republic Finance has determined
      the Consumer’s credit dispute is incomplete because it does not meet all of the
      three afore-mentioned requirements.  If the
      Consumer has any additional information to satisfy the requirements set forth
      above, she is welcomed to submit a complete dispute notice directly to:
      Republic Finance, LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite
      100, Baton Rouge, LA 70809-1394.  Upon
      receipt of the Consumer’s complete dispute notice, Republic Finance will
      investigate the dispute, correct any inaccuracies that may be discovered, and
      report back to her.

                    If
      you have any questions or additional information, please feel free to contact
      me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:06/19/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am experiencing a financial hardship and requested that this company turn off my autopay. Which they obliged, with my last payment being made to them in February 2023. I am currently working with ******** **** ****** and making payments to them in order to settle my outstanding debt.

      On 06/14/2023 I logged into my bank account to see a $220 charge from Republic Finance. I contact my banking institution which advised me that the charge was a debit card transaction.

      I have not spoken with Republic Finance since February/March 2023, when I requested to have the autopay cancelled. ******** **** ****** advises not to contact any debtors and allow them [NDR] to. When I was on autopay it was ACH, not through my debit card.

      I don't understand how a company can take it upon themselves to charge an account without authorization, specifically using a POS transaction. This is a Regulation E violation, and the company should be fined for unsavory business practices.

      Business Response

      Date: 06/23/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated June 19, 2023.  It is our goal at Republic Finance, LLC
      ("Republic Finance") to provide excellent customer service and
      we welcome the opportunity to address the concerns of our customers. Please
      allow this to serve as Republic Finance's response to case #20201382.  As requested by the BBB guidelines, I have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      The
      Consumer filed a complaint with a federal regulator, the Consumer Financial
      Protection Bureau (“CFPB”), regarding the same matter on June 21, 2023,
      which is substantially the same as this complaint that he filed with the BBB. As
      of the date of this response, the CFPB complaint is still open. Republic
      Finance is actively investigating that complaint and will respond to that
      complaint with the CFPB.

      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:06/08/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am requesting that this company stop harassing me at my place of employment!! It's embarrassing and I have NO PRIVACY when this type call come in. Everyone hears what you're discussing and I am a very private person. Do not call my job again!!!!!!!

      Business Response

      Date: 06/15/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated June 8, 2023.  It is our goal at Republic Finance, LLC
      ("Republic Finance") to provide excellent customer service and
      we welcome the opportunity to address the concerns of our customers. Please
      allow this to serve as Republic Finance's response to case #20157589.  As requested by the BBB guidelines, I have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      In her
      complaint, the Consumer states that she has requested Republic Finance cease calls
      to her place of employment regarding her account going forward. Upon receiving
      this complaint, Republic Finance investigated this matter immediately and removed
      the Consumer’s place of employment phone number from her account. Additionally,
      Republic Finance has notated the account to reflect her request that Republic
      Finance not contact her place of employment going forward regarding this debt.


      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:06/05/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I took out a loan with Republic Finance in 2018. I defaulted on payments for over a year. I then started working with a debt consolidation company and resumed payments again. After not finding the debt consolidation company beneficial I withdrew and contacted Republic directly to settle the account. They said I had legal proceedings active and they couldn’t help. I informed I never received any of the paperwork they were referring to as I had moved twice and no longer lived at the same address. I called several more times during various months and continued to her the same response.

      Today I called and a representative told me the same thing, they couldn’t help but she said she’d connect me to the branch that I did the loan through I spoke with Conner the Roswell branch manager and asked for a settlement and told him I was willing to pay 2,000 today to have it closed and deleted. He advised me he would have to get an RVP approval for that amount and he would call me back in an hour. 4 hours went by so I called the branch back and was advised the manager had left for the day and he wouldn’t be back until Tuesday. I just want to settle the account and be done. I’ve never had to chase a company down like this just to finally pay them. I want these resolved immediately so I can move on and be done.

      Business Response

      Date: 06/09/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated June 5, 2023.  It is our goal at Republic Finance, LLC
      ("Republic Finance") to provide excellent customer
      service and we welcome the opportunity to address the concerns of our
      customers.  Please allow this to serve as
      Republic Finance's response to case #20136632.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      Upon
      receiving her complaint, Republic Finance immediately investigated the
      statements made therein. Additionally, Republic Finance’s Regional Vice
      President discussed the matter in detail on June 5, 2023 and reached a mutually
      agreeable resolution with the Consumer on June 5, 2023. Republic Finance and
      the Consumer consider this matter satisfactorily resolved.

      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 06/09/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 20136632, and find that this resolution is satisfactory to me.




      Sincerely,



      ******** *********

    • Initial Complaint

      Date:05/30/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      COLLECTION AGENCY is violating the Customer Name, they removed it from one bureau and did not removed it from rest of the bureaus. I demand this account to be deleted from my credit report.

      Business Response

      Date: 06/02/2023

      Dear BBB Complaint Department:

      Thank you for
      your correspondence dated May 30, 2023. It is our goal at Republic Finance, LLC
      (“Republic Finance”) to provide excellent service and we welcome
      the opportunity to address the concerns of our customers. Please allow this to
      serve as Republic Finance’s response to case #20108456.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer’s name, out
      of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic
      Finance immediately reviewed the Consumer’s statements made therein. Under the
      Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to
      investigate credit disputes that are complete and meet certain
      requirements.  According to the FCRA, a
      dispute notice is complete when it is submitted in writing directly to the
      creditor (i.e., not through a private, non-profit organization such as the BBB)
      and includes the following: (1) sufficient information to identify the account
      in dispute (e.g., consumer's full name, address, telephone number, and account
      number); (2) the specific information that is being disputed and an explanation
      of the basis for the dispute; and (3) all supporting documentation or
      information to substantiate the dispute, to the extent available (e.g., a copy
      of the relevant portion of the consumer report that contains the allegedly
      inaccurate information, a police report, a fraud or identity theft affidavit, a
      court order, or account statements). Therefore, Republic Finance has determined
      the Consumer’s credit dispute is incomplete because it does not meet all of the
      three afore-mentioned requirements.  If the
      Consumer has any additional information to satisfy the requirements set forth
      above, she is welcomed to submit a complete dispute notice directly to:
      Republic Finance, LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite
      100, Baton Rouge, LA 70809-1394.  Upon
      receipt of the Consumer’s complete dispute notice, Republic Finance will
      investigate the dispute, correct any inaccuracies that may be discovered, and
      report back to her.

                    If
      you have any questions or additional information, please feel free to contact
      me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:05/17/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My account had been paid in full on more than one occasion. I’m asking that a few late payments be removed from my credit file to help me going forward with a purchase. They were paid in full along with any late payments that were required. I’m asking for a Goodwill deletion of the late payments.

      Business Response

      Date: 05/22/2023

      Dear BBB Complaint Department:

      Thank you for
      your correspondence dated May 17, 2023. It is our goal at Republic Finance, LLC
      (“Republic Finance”) to provide excellent service and we welcome
      the opportunity to address the concerns of our customers. Please allow this to
      serve as Republic Finance’s response to case #20068685.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer’s name, out
      of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic
      Finance immediately reviewed the Consumer’s statements made therein. Under the
      Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to
      investigate credit disputes that are complete and meet certain
      requirements.  According to the FCRA, a
      dispute notice is complete when it is submitted in writing directly to the
      creditor (i.e., not through a private, non-profit organization such as the BBB)
      and includes the following: (1) sufficient information to identify the account
      in dispute (e.g., consumer's full name, address, telephone number, and account
      number); (2) the specific information that is being disputed and an explanation
      of the basis for the dispute; and (3) all supporting documentation or
      information to substantiate the dispute, to the extent available (e.g., a copy
      of the relevant portion of the consumer report that contains the allegedly
      inaccurate information, a police report, a fraud or identity theft affidavit, a
      court order, or account statements). Therefore, Republic Finance has determined
      the Consumer’s credit dispute is incomplete because it does not meet all of the
      three afore-mentioned requirements.  If the
      Consumer has any additional information to satisfy the requirements set forth
      above, he is welcomed to submit a complete dispute notice directly to: Republic
      Finance, LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite 100, Baton
      Rouge, LA 70809-1394.  Upon receipt of the
      Consumer’s complete dispute notice, Republic Finance will investigate the
      dispute, correct any inaccuracies that may be discovered, and report back to him.

                    If
      you have any questions or additional information, please feel free to contact
      me.

      Sincerely,
      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 05/22/2023



      Complaint: 20068685



      I am rejecting this response because:
      I’m sorry, I thought you had all the information. I am asking for a goodwill deletion of late payments on my account. I had several loans and always paid them on time. This case I was out of work due to injury and was paying what I could until it was paid in full like all the loans I received. You guys always worked with me so I was just asking. I was going to send direct but you don’t show email addresses in website. My address I had when I was dealing with you was :  

      ******** * *******

      7 Parkstone Drive
      Greenville, SC 29609

      Phone: 864-245-2194.

      See attached and help if you can. That’s all I’m asking. It would really help me out. And you were always paid for everything I ever got.

      Sincerely,




      ******** ******

      Business Response

      Date: 05/24/2023

      Dear BBB Complaint Department:

      Thank you for
      your correspondence dated May 22, 2023 regarding Republic Finance, LLC’s (“Republic Finance”) response to Complaint
      Case #20068685.  Please allow this to
      serve as Republic Finance’s response to the Consumer’s rebuttal to our response
      submitted to the BBB on May 22, 2023 regarding this matter.

      Republic Finance
      immediately investigated the Consumer’s rebuttal and his statements made
      therein. Republic Finance is committed to
      providing the credit reporting agencies with accurate information and is
      mailing a letter under separate cover to the Consumer regarding the resolution
      of this matter.

      If you have any
      questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 05/24/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 20068685, and find that this resolution is satisfactory to me.




      Sincerely,



      ******** ******

    • Initial Complaint

      Date:05/03/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I obtain a loan 9 months ago for $8000, have been paying $309 every month, and I was told today, I still owe $8000. I was told $148 goes to interest and the rest towards principal, yet I do not see that reflected in my loan. So is RF scamming customers it knows a desperate for money or are they not practicing fair lending?

      Business Response

      Date: 05/10/2023

      Dear BBB Complaint Department:

      Thank
      you for your correspondence dated May 3, 2023.  It is our goal at Republic Finance, LLC
      ("Republic Finance") to provide excellent customer
      service and we welcome the opportunity to address the concerns of our
      customers.  Please allow this to serve as
      Republic Finance's response to case #20014892.  As requested by the BBB guidelines, we have
      left all personal identifying information, including the consumer's name, out
      of this response.  Instead, we refer to the
      consumer as "the Consumer."

      Upon
      receiving her complaint, Republic Finance immediately investigated the
      statements made therein. Additionally, Republic Finance’s Regional Vice
      President discussed the matter in detail on May 4, 2023, and reached a mutually
      agreeable resolution, with the Consumer on May 4, 2023. Republic Finance and
      the Consumer consider this matter satisfactorily resolved.

      If you
      have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    Republic Finance, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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