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Business Profile

Self Defense Devices

Byrna Technologies Inc.

Reviews

This profile includes reviews for Byrna Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Byrna Technologies Inc. has 3 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 147 Customer Reviews

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    Review Details

    • Review fromSteven C

      Date: 06/22/2023

      5 stars
      Absolutely professional, courteous, and friendly ********* is a credit to the company when she helped me with resolving an order glitch. She cleared the problem in one call and her suggestion about an order saved me money that I had not expected to save. A win for me, because this employee cared. With great products and great service for me, I am extremely pleased.
    • Review fromBarry C

      Date: 06/14/2023

      5 stars
      The ** is a high quality affordable launcher for those who do not require a manual safety. **************** representative ********* is a credit to the company and a pleasure to work with. She knows the products and is a problem solver
    • Review fromMartin F

      Date: 06/05/2023

      5 stars
      I believe a company has its product, and just as equally important are the people that work for it. I encountered a customer service representative named ***** who was professional polite knew the product was quick and was very pleasant to deal with...Byrna Technologies has a winning team because of *****...
    • Review fromWilliam J R

      Date: 06/02/2023

      5 stars
      Extremely Knowledgeable.Above and beyond caring.********* made all my problems go away. Thank you very much. Thank you byrna. Sincerely ******************************
    • Review fromJohn H

      Date: 05/31/2023

      5 stars
      ********* was extremely helpful and eager to be of assistance. I called right before their closing time, and she was willing to answer an additional question that took some extra time to explain. It was also very helpful that she was familiar with the Military Alphabet Code - Alpha to Zulu so that there was no mistake of individual letters I gave her. Excellent customer service!
    • Review fromPabilito M

      Date: 05/30/2023

      5 stars
      I think everyone should have a Byrna! Its a great defense system and great option before using any lethal options. **************** is diligent and supportive.
    • Review fromChristopher B

      Date: 05/26/2023

      5 stars
      Love this company. They have a customer for life! Missed the Memorial Day sale by 2 days and they still honored the deal. This is how companies gain customers for life. Thanks again *********!
    • Review fromCarlo C

      Date: 05/25/2023

      5 stars
      I contacted Byrna hoping to change a purchase I had made just days before it went on sale. I immediately received a response from ************** She changed my order so I could take full advantage of the Memorial Day sale, Saving me money! How about that!! In 2023 a company caring about saving me money. *****, you made my day! Thank you Byrna.
    • Review fromJan M

      Date: 05/08/2023

      5 stars
      ********* assisted us and she was a complete sweetheart. She was patient and kind and took the time to answer all of our questions. We also placed an order on the phone and ********* handled it seamlessly. She was a pleasure to work with and is a real asset to Byrna.
    • Review fromJoshua B

      Date: 05/03/2023

      5 stars
      First off what a company all around the board team work at its best. The communication between departments and customer service is top notch. ********************************, **** and the whole team worked fast and resilient to solve an issue for me. I never felt with anyone I dealt with, like they didn't care which you get from a lot of customer service people from many companies. I actually felt like part of the Byrna Family of the inner operations!!! That's how darn good this company is and there service to the customer. I honestly didn't think corporate America had any integrity like this any more, meaning where they actually care about the customer and helping resolve any issues. Another reason why I chose to do my business with Byrna, because almost everyone you hear from that has dealt with them has felt like I do. Much respect to Byrna, its owners, and internal operators from top to bottom for showing how team work inside a company should be!!!Can't wait for the next adventure in the horizons I can be part of with them...Thank you all for the courtesy and respect every single one of you gave and showed me.... A++++++

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