Window Installation
Window World of Western Massachusetts, Inc.Reviews
This profile includes reviews for Window World of Western Massachusetts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 81 Customer Reviews
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Review fromDave R
Date: 06/16/2024
5 starsDave R
Date: 06/16/2024
They are amazing from the minute we met Lynnan and started the whole process to her brother showing up to take measurements.The instalation went perfect from beginning to end,Aeril and Mike went out of their way to make sure everything was just right and then went above that. That would've been enough then the project manager stopped by to make sure everything was on track as well.I will do business with them again and they have earned my respect and trust. Thank youWindow World of Western Massachusetts, Inc.
Date: 06/17/2024
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that from the moment you met Lynnan and began the process to the final installation, everything went perfectly. We're delighted to know that Ariel and Mike went out of their way to ensure everything was just right and exceeded your expectations. It's also great to hear that the project manager's visit added to your satisfaction by keeping everything on track. Earning your respect and trust means the world to us, and we truly appreciate your kind words. We look forward to doing business with you again in the future.Review fromSandra N
Date: 06/11/2024
5 starsSandra N
Date: 06/11/2024
***** and his team did a great job! They were very efficient, neat and friendly. The windows look amazing and ***** went through everything about them with me. Highly recommend!Window World of Western Massachusetts, Inc.
Date: 06/12/2024
Thank you for sharing your experience with us! We're thrilled to hear that Ariel and his team provided you with excellent service during the installation of your windows.
Efficiency, neatness, and friendliness are all qualities we strive for in our team members, so we're delighted that they met your expectations in these areas. We're glad to hear that your windows look amazing.
Thank you for your high recommendation! Word-of-mouth referrals are incredibly valuable to us, and we truly appreciate your support.Review fromJeffery S
Date: 05/15/2024
5 starsJeffery S
Date: 05/15/2024
Every aspect of the job was done exactly as we were told when we received our estimate. Window World replaced all our windows and doors (three including the slider) with high quality products that are made in the USA. The crews showed up on time, were very professional and did top notch work. They cleaned up as they went along and left the area spotless. They also removed a leaking window in the bedroom that had caused extensive water damage, replaced all the rotted wood and covered the hole where the window was. Our house is much easier to heat/cool now and everything works effortlessly. We can now enjoy the view of the area surrounding our house. Wish we would have done it sooner. Thank you Window World!Window World of Western Massachusetts, Inc.
Date: 05/22/2024
Thank you for sharing your detailed and positive experience with us! We're delighted to hear that every aspect of your project was completed exactly as promised and that you are pleased with the results.It's wonderful to know that our high-quality, American-made windows and doors have made a significant difference in your home. We take pride in our professionalism and workmanship, and we're glad our crews met your expectations by showing up on time, working efficiently, and leaving your home spotless.Addressing the water damage and ensuring your home is easier to heat and cool are exactly the kinds of outcomes we strive for. We're thrilled that you can now enjoy the beautiful view surrounding your home with ease.Thank you for choosing Window World, and for your kind words.Review fromKristy P
Date: 05/02/2024
5 starsKristy P
Date: 05/02/2024
Excellent customer service. Perfection blended with professionalism. Felt extremely comfortable with the crew that was working in our home today. Went above and beyond to exceed expectations and make my home beautiful with this large front window install. Would highly recommend!Window World of Western Massachusetts, Inc.
Date: 05/09/2024
Thank you for sharing your experience with us! We're thrilled to hear that you received excellent customer service and that our team's professionalism and attention to detail left you feeling comfortable during the installation of your large front window.Exceeding your expectations and making your home beautiful is our ultimate goal, so we're delighted to hear that our crew went above and beyond to achieve this. We truly appreciate your high recommendation and your trust in Window World.If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!Review fromChristine S
Date: 05/02/2024
5 starsChristine S
Date: 05/02/2024
This was my first time employing window world and I would absolutely recommend them to anyone that is in need of windows, etc. Extremely professional, covered all of my countertops flooring, etc. the installers did an impeccable job. I could not be happier with my new kitchen window.! Thank you!Window World of Western Massachusetts, Inc.
Date: 05/09/2024
Thank you for choosing Window World for your window needs, and for sharing your positive experience with us! We're thrilled to hear that your first experience with us exceeded your expectations.Ensuring professionalism and attention to detail is a top priority for us, so we're delighted to hear that our team covered all your countertops and flooring and took great care during the installation process. We're pleased that the installers did an impeccable job, and we're so glad that you're happy with your new kitchen window!Thank you for recommending Window World to others. Word-of-mouth referrals are invaluable to us, and we truly appreciate your support. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!Review fromJohn S
Date: 05/02/2024
5 starsJohn S
Date: 05/02/2024
Window World came to our house today and installed 2 new doors. Jeremy and his crew were amazing. They explained everything and answered all of our questions. They worked efficiently, took great care while in the house, cleaned everything up nicely, and showed us how to operate our new doors. Thank you to Window World and team! We love the craftsmanship and curb appeal of the products!Window World of Western Massachusetts, Inc.
Date: 05/09/2024
Thank you so much for sharing your experience with us! We're thrilled to hear that Jeremy and his crew provided you with amazing service during the installation of your new doors.Ensuring that our customers are fully informed and comfortable with their new products is a top priority for us, so we're delighted to hear that our team took the time to explain everything and answer all of your questions. We're so glad to hear that you're enjoying the craftsmanship and curb appeal of your new doors! Providing high-quality products that enhance the look and functionality of your home is what we strive for, and we're thrilled that we could meet your expectations.Thank you for choosing Window World, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We're here to help!Review fromDavid V
Date: 04/25/2024
5 starsDavid V
Date: 04/25/2024
Absolutely a wonderful experience. The crew that came were friendly, and professional. Just great guys.Window World of Western Massachusetts, Inc.
Date: 04/29/2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive interaction with our crew.Being friendly and professional are key qualities we look for in our team members, so we're delighted that they left such a positive impression on you. We're grateful for your kind words and for choosing Window World for your home improvement needs.Review fromMorgan M
Date: 04/23/2024
5 starsMorgan M
Date: 04/23/2024
Top notch professionalism, products, and craftsmanship from estimate to project completion! Windows, entry doors, garage doors, sliders, 10/10 can't recommend them enough!Window World of Western Massachusetts, Inc.
Date: 04/25/2024
Thank you so much for your glowing review! We're thrilled to hear that you experienced top-notch professionalism, products, and craftsmanship throughout your entire journey with us.From windows to entry doors, we strive to deliver excellence in every aspect of our service. We're delighted that we could meet your expectations and earn your high recommendation.Your satisfaction is our ultimate goal, and we're grateful for your trust in our team and products. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!Review fromCindy M
Date: 04/10/2024
5 starsCindy M
Date: 04/10/2024
***** and his crew did a great job installing our new windows. They actually arrived early for our appointment and were very personable and knowledgeable. The installation went smoothly and we are very satisfied with the quality of the windows and the work. Would definitely recommend them.Window World of Western Massachusetts, Inc.
Date: 04/12/2024
Thank you for sharing your experience with us! We're thrilled to hear that Ariel and his crew did a great job installing your new windows and that you're satisfied with the quality of both the windows and the workmanship.Arriving early, being personable, and demonstrating knowledge are all qualities we strive for in our team members, so we're delighted that they exceeded your expectations in these areas. We're pleased to hear that the installation went smoothly and that you're happy with the end result.Thank you for recommending us! Word-of-mouth referrals are incredibly important to us, and we truly appreciate your support. If you ever need any further assistance or if you have any questions, please don't hesitate to reach out. We're here to help!Review fromSusan S
Date: 04/10/2024
5 starsSusan S
Date: 04/10/2024
We are thrilled that after 10 years of struggling we can now open windows, without going to the gym first.***** and crew, came in replaced our three windows quick, clean, and very professional . Our entire experience with Window World was A+. We would have no hesitation in recommending them.Window World of Western Massachusetts, Inc.
Date: 04/12/2024
Thank you for sharing your experience with us! We're thrilled to hear that we were able to provide a solution that has made a significant difference in your daily life. Ariel and the crew are indeed a fantastic team, and we're delighted that they were able to replace your windows quickly, cleanly, and with the utmost professionalism. Improving the functionality of your windows while maintaining a high level of service is always our goal, so we're pleased that we could exceed your expectations.We truly appreciate your glowing review and your willingness to recommend Window World. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!
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