Reviews

This profile includes reviews for Santander Bank's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Santander Bank has 54 locations, listed below.

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  Santander Bank

  75 State St Boston, MA 02109-1827

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  Santander Bank

  587 Cabot St Beverly, MA 01915-2509

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  Santander Bank

  3 Huntington Quadrangle, Suite 103S Melville, NY 11747

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  Banco de Santander S.A.

  45 E 53rd St New York, NY 10022

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  Santander

  2285 W Coutyline Rd Jackson, NJ 08527

Review Details

• Review fromMaria M

  Date: 02/05/2024

  1 star
  Worst experience ever. Trying to get a lien release and provided all documentation they requested. I was told 72 hour turnaround. It has been almost 4 weeks! I can never get through on the phone line and when I send follow emails I never get responses. Do not recommend business with this bank.

• Review fromClaudia C

  Date: 01/30/2024

  1 star
  The worst bank ever the online banking is a joke it will take them 8 days to clear a check, this type Of business shouldnt ******* *** horrible experience Im Thinking they probably cash costumers checks use the money or keep It, I totally hate this bank and will stop Making business with them as soon I get my money back

• Review fromMisty W

  Date: 01/27/2024

  1 star
  This FI is denying people financial services. First they ignore you forever then they ask why youre there. Once you tell them they say nope not today which was a Saturday. They said you need an appointment funny because you can never get ahold of anyone to make one. The manager at the *******, **** location denied services to an elderly lady. He refused to wait on me but took all the minorities that were also his skin color. I think he racially profiles his customers. This bank is sick and I am sick and tired of watching them do this to everyone and nothing be done about it.

• Review fromRich Y

  Date: 01/26/2024

  1 star
  New rules for deposit is really a nuisance.I'm making a deposit for mother but can't because I don't have an account there.I'm putting money in not taking. So now my mother's payments are going to be late.

• Review fromDavid R

  Date: 01/22/2024

  1 star
  Disfuncional banking Organization Simple deposit check turn in to Bank holding funds complaining a fraud, Check was given to me from my son, santander bank withdraw money from my son's bank account the same day and lock my checking account with no explanation, after a call a was directed to go to a branch with my son, statement from his bank, and he wrote a letter telling them why a got a check, was not enough, after 30 days I still waiting to get the funds available. Checking complaints is a normal routine from santander bank to hold peoples money for a long period of time using a poor policy and poor customer service, every time you get to talk to a costumer service they said wait 2 days to review your file.30 days later I still waiting to get the funds. Any other bank if doesn't feel comfortable with any check will be returned to the depositor, ********* is using a poor excuse to hold people money.I hope my creditors understand and they wait till Santander bank fills is ti.e to credit the money to my account.

• Review fromRoger W

  Date: 01/10/2024

  1 star
  I sent the 2018 RAM back because it has been wrecked before I got it from ********************* gave me the wrong Carfax and the warranty is no good no RAM dealership would ***** it because it was wrecked and the frame was bent and airbag sticking out of the corner of the windshield I think it should be off my credit report and I tried getting you guys to help with the assistance of trying to make it ****** with them but no help at all

• Review fromCristina M

  Date: 12/28/2023

  1 star
  I have a mortgage with Santander Bank. After canceling my escrow account, they refunded me the remaining balance of $2421.04, which I promptly deposited into my ******* account. 5 days later - it has been flagged as a bad check.To say I am getting the 'run around' would be a substantial understatement.I spent 6 hours today between Santander **************** (who stated they have to wait 30 days to reissue what could likely become another problem check), Santander Bank location (who educated me about the 3rd party payer involvement with ***************** ***** Bank), and my local ********** branch.I was told - 'well it looks like you have to get someone at Chase to do a check verification and have them help you handle this issue - since they appear to be the initiator of the check'.After going to Chase and providing them with all of the paperwork- no surprise - get told this isn't ours - you need to go back to Santander mortgage to get this handled.WOW is all I can say. It is 2 days out of Christmas and I am beat $2400.Long story short - I want to report this fraudulent activity to a local news station and/or some type of agency that oversees this type of financial madness - as I am surely not the only person this is happening to.If anyone has any ideas on how to do this, I will be happy to listen.

• Review fromAntonio V

  Date: 12/27/2023

  1 star
  They have atms that are either always under maintanence and not working....or never have funds to withdraw.This isnt a one off thing....this is always!!! And multiple atms throughout the city also!How can this be...on christmas eve 3 atms in the ******************* werent working or were empty.This is outrageous considering there are 4 atms within reach!

• Review fromBigfish

  Date: 12/19/2023

  1 star
  Dont trust this company and the advertising marketing materials they are mailing. They are advertising rates for personal loans. ****% up to 24.99%I was looking at reducing my current loan from my local credit union. To the rate this company advertised on the letter I received. Was very skeptical about this company. Because its know for people with terrible credit to get financing on a vehicle. I have a credit score of 800 and even with excellent credit when we also my wife score is the same. We took out a personal loan for home improvements. Which the rate was 9% due to the economy. When we seen the rate of ****% for SanTander. This would save about about $150 off the current loan.Well let the person do a soft pull. And when this person came back. He said you qualified for a rate of 1****% My mouth dropped! I said how is this possible we have excellent credit. We just purchased a $700k house and no derogatory reports on my credit report.This advertising is false! Then the person said let me do a hard pull really!If you have bad credit then you can go with this company but you will pay a very high rate for your bad credit. Why dont companies like this help people with bad credit instead of putting people in debt.

• Review fromKelly D

  Date: 12/15/2023

  1 star
  This is the WORST company I have ever dealt with for an auto loan. They are NOT helpful at all. I have been making my payments on time for over a year. I needed help this month with possibly skipping a payment, and adding it onto the end. First of all, I could not understand the person I was talking to at all! Second of all, she was basically like nope. They gave me zero options, then wanted to know how I was going to pay this month. I just told you I'm having trouble this month. I've never had a car loan not willing to work with me. She wanted to know the exact hour I was going to make my payment. I cannot wait to ************** over to another company. They are killing me with 12% interest. Absolutely ridiculous!