Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medical Lab and Testing

Commonwealth Diagnostics International, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Reviews

Customer Review Ratings

4.1/5 stars

Average of 97 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJeannette O

    Date: 02/25/2025

    4 stars

    Jeannette O

    Date: 02/25/2025

    Test was easy to do but the registration on line should not have required a file. It should have been a simple submit after selecting the insurance and co-insurance. The convenience was great and the turnover time was short. The update emails were very much appreciated!

    Commonwealth Diagnostics International, Inc.

    Date: 02/26/2025

    Thank you for the feedback, *********! We appreciate you taking the time to leave us a review and will take this into consideration. 
  • Review fromMorgan J

    Date: 02/20/2025

    5 stars
    The process was very clear and I loved that there were pictures included.
  • Review fromPatty S

    Date: 02/13/2025

    5 stars
    The kit came with clear instructions and it was very easy to do the test at home. Excellent customer service when I had questions regarding the receipt of results. Happy to finally be on the road the feeling better now that my GI doc has the right data. Thanks CDI!!
  • Review fromTherese C

    Date: 02/13/2025

    5 stars
    The process was communicated clearly and I received the results much quicker than expected.
  • Review fromPaula D

    Date: 01/30/2025

    5 stars

    Paula D

    Date: 01/30/2025

    The instructions were very clear and the labeled packaging makes it easy to mail back to the lab. Taking this test at home is a much better option than spending over two hours in a medical clinic.

    Commonwealth Diagnostics International, Inc.

    Date: 01/31/2025

    Thank you for leaving us a great review, *****! We're glad the testing process was convenient for you.
  • Review fromSara S

    Date: 12/26/2024

    5 stars
    Very easy to use, as the test had great instructions that were clear and precise. Also there was a video you could watch, as well as speak to a person if you had questions. Overall, a great experience!
  • Review fromdonald m

    Date: 12/26/2024

    5 stars

    donald m

    Date: 12/26/2024

    I found the process easy. My kits showed up in the mail as expected. The instructions were clear for the test process and shipping. I got my test results in a timely manner.

    Commonwealth Diagnostics International, Inc.

    Date: 12/30/2024

    Thanks so much for the review, ******! We're glad the process was smooth and convenient for you!
  • Review fromFH H

    Date: 12/24/2024

    1 star
    ***************** is horrible. i was told to hold to look up my account and she never returned. I call back and spoke to another female who was rude. It was like I was supports to call and asked questions about my bill.
  • Review fromDonna J

    Date: 12/19/2024

    5 stars

    Donna J

    Date: 12/19/2024

    my gastroenterologist sent *** an order for my test and within a week I received a kit. The test kit is easy to use and instructions are easy to follow. Any questions are quickly answered by their staff.

    Commonwealth Diagnostics International, Inc.

    Date: 12/24/2024

    Thanks so much, *****! We appreciate you taking the time to leave us a great review and are glad to provide you with a convenient testing experience.
  • Review fromLori O

    Date: 12/16/2024

    5 stars

    Lori O

    Date: 12/16/2024

    Test had clear instructions with step by step procedures. Easy

    Commonwealth Diagnostics International, Inc.

    Date: 12/17/2024

    Thank you for taking the time to leave us a great review, ****. We appreciate it!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.