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Business Profile

Window and Door Installation

Window Nation, LLC

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Window Nation, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window Nation, LLC has 37 locations, listed below.

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    Customer Review Ratings

    3.15

    Average of 436 Customer Reviews

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    Review Details

    • Gary F

      Date: 12/15/2022

      Gary F

      Date: 12/15/2022

      We are very happy with the windows and doors from Window Nation. The installers were very polite and professional during the project. The installers were on time and very knowledgeable about what work was being done.

      Window Nation, LLC

      Date: 12/19/2022

      We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!

    • Becky B

      Date: 12/15/2022

      Becky B

      Date: 12/15/2022

      I had windows installed in September of this year. I am having issues with one of the windows that I have brought to their attention. So I am hoping that will get fixed soon. I signed a contract 6 months no intrest and no payments. They go through Service Finance. They started billing me in Oct. I have spoken to several people at service finance. The lady I talked to today said that even though my contract says that, it doesn't mean no payments. I still have to make payments during that time. Which doesn't make any sense to me since it was no payments. The windows are nice, however, I do regret going through this company since I'm having so many issues with the contract and financing. I am having a hard time understanding why no payments and no intrest doesn't mean that. I do feel duped if I agreed to something and this company went behind me and did something completely different.

      Window Nation, LLC

      Date: 12/19/2022

      Our customers and ensuring their satisfaction are our number 1 priority, and on the rare occasion we fall short, as you've expressed we did here, we would like to address it. We have located your account, and someone will be reaching out to you in 24-48 business hours to speak with you.

    • JR

      Date: 12/15/2022

      JR

      Date: 12/15/2022

      I bought my windows from a Window Nation salesman, Jack K****, in August 2022. He promised us screens that "self repaired", showed us how the windows tilted in for cleaning purposes, and discussed how Window Nation paid their installation crews over the pandemic even when there were not any orders. We were sold. Our windows arrived by October and were made and installed by *****, not Window Nation. The ***** installation team left the windows covered with a black tar like material and so many hand prints that my husband cleaned them for two days using a credit card. Then the top piece of all the bottom windows were never finished properly in the factory (they were ripped and jagged), 3 "self repairing" screens were ripped, and a lock was missing from a window. What a mess! Not to mention our yard was covered with debris (pieces of the old windows, cording, insulation). I discussed my concerns with both companies because Window Nation would not get involved, will not return calls (no one is ever available to take a call, return a call) and will not answer questions. ***** has been a much more helpful company to work with and actually answers my questions/concerns. My husband and I saved for years to get these windows and I wish I had my old 30 year old windows back. Window Nation will tell you they support teachers and the military (I am a teacher and my son is in the military) and I want to laugh. I have never felt so disrespected and I warn you not to use Window Nation. They are only the sales team and after the sale takes place they are worthless. Not once did the Window Nation salesperson tell us that they did not make the windows. Also, the "self repairing" screens are only for full screens which do not work if you want your windows to tilt in, so Jack lied to us. There commercials are complete garbage...talking about their windows...what windows???...they don't make any!!! My neighbor told me about Windows on Washington and I wish I went with them!

      Window Nation, LLC

      Date: 12/19/2022

      We are saddened to hear that your experience did not meet your expectations, but according to your account, we have sent you compensation for your experience. We will use this as an opportunity to better our teams and practices moving forward. If there is anything we can do to assist you further, please give us a call at 866-217-9582.

      JR

      Date: 12/19/2022

      I have not received the gift card that is supposedly "in the mail". You only agreed to send it to us after I called you. During this call I asked to talk to Chantel, the person in charge of our account, but she was too busy to take our call. Then I asked to take the survey (which I ask to do every time I call) and I am surprisingly never connected to it. Finally, during this call, you lied and said my husband agreed to the gift card in an earlier conversation which was not true.

    • Patricia W

      Date: 12/11/2022

      Patricia W

      Date: 12/11/2022

      The installers were on time, and very pleasant and professional. They installed my windows, put my blinds back up and thoroughly cleaned their work space. This is my second time using them,and I will be calling on them again . Very pleased from start to finish. That includes the young man who came out to write up my paperwork to the men who measured the windows. And the price was very reasonable. Thank you Window Nation!

      Window Nation, LLC

      Date: 12/13/2022

      Superb! We're over the moon to hear that your experience was Window Nation Wonderful from start to finish. We appreciate your feedback and are happy to welcome you to the Window Nation family!

    • Shannon S

      Date: 12/09/2022

      Shannon S

      Date: 12/09/2022

      So far our experience with Window Nation has been good. Clear communication on the arrival of the windows and the installation. We had a rip in one screen that was fixed within a few days of installation. The whole process has been really smooth.

      Window Nation, LLC

      Date: 12/13/2022

      Thank you for the feedback, Shannon; It is wonderful to hear what an excellent experience you had with your design consultant, as well as with your installers. We would relish the opportunity to work with you again in the future!

    • Michael P

      Date: 12/07/2022

      Michael P

      Date: 12/07/2022

      This Has Been The Best To My 86yr. Old Mom, The Men Has Went Over And Beyond The Call., On Yours Needs Window Nation You Are The Best. God Bless

      Window Nation, LLC

      Date: 12/09/2022

      We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback, and welcome to the Window Nation family!

    • Ann J

      Date: 12/07/2022

      Ann J

      Date: 12/07/2022

      The experience was very bad. The sales rep, Jon D***** said he would be with us every step of the way. Never saw or heard from the guy. The windows (which by the way are way too expensive). They advervise buy two get two free, not the case when we paid over $5,000 total for 4 windows. We fell for their advertisement, not only with getting two free but also with the financing. They said no interest until 2025. The sales rep, Jon D***** told us that we would not have to start paying until January 2023, making the last payment January 2025 - 2 years. So when the windows could be installed in November, we again specifically asked and said we definitely wanted payments to start January 2023. They assured us that was the case. So we got the windows installed in November. The bill came in and payment due December 2022 was the first payment. We called Window Nation (the sales rep, Jon D***** - by the way first time he ever reached back out) who said he spoke to someone and no one could help. He said the financial institution was the only one that could change it. This came from Bill Mitzelfelt, Sales Manager I believe. However, Synchrony told us Window Nation set it up. I would not trust them nor would I EVER refer this business. I think we fell for the sales rep who is your typical sales rep. We are thoroughly disappointed in the 4 basic windows that we rec'd. Please do not do business with them. I will be sending BBB a complaint about this business. There are many other businesses that install windows. Please go to them first.

      Window Nation, LLC

      Date: 12/19/2022

      We are saddened to hear that your experience did not meet your expectations. We will use this as an opportunity to grow, as well as better our teams and practices. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582.

    • Thomas J

      Date: 12/06/2022

      Thomas J

      Date: 12/06/2022

      The whole experience was wonderful from beginning to end. Tia Thomas our sales lady was always there if needed thru out the process. The installation crew ************** was outstanding the 8 plus hours they were here at our home. We would use Window Nation if we need window replacement in the future.

      Window Nation, LLC

      Date: 12/09/2022

      We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!

    • Travis Y

      Date: 12/06/2022

      Travis Y

      Date: 12/06/2022

      The crew installing the windows where awesome. They were polite and cleaned everything when they were done. I would recommend window nation to everybody.

      Window Nation, LLC

      Date: 12/09/2022

      We are elated by your kind words and recommendation. Thank you for trusting us with your window project, and welcome to the Window Nation family!

    • Elaine A

      Date: 12/05/2022

      Elaine A

      Date: 12/05/2022

      BEWARE: This company is a disappointment. I give them no stars but this website make you put at least one. Their for product or services is nothing like what's advertised on the commercials. After 3 different visits to install and 8 months later the windows are still not right nor installed. Also, phone calls to management are not acknowledged or returned in timely manner.

      Window Nation, LLC

      Date: 12/09/2022

      We are saddened to hear that your experience did not meet your expectations. We will use this as an opportunity to grow, as well as better our teams and practices. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at [email protected].

    Window Nation, LLC is BBB Accredited.

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