Reviews

This profile includes reviews for Window Nation, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Window Nation, LLC has 37 locations, listed below.

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  Window Nation, LLC

  8110 Maple Lawn Blvd Ste 300 Fulton, MD 20759-2694

  
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  Window Nation, LLC

  575 University Ave Norwood, MA 02062-2654

  
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  Window Nation, LLC

  1200 Windham Pkwy Romeoville, IL 60446-1673

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  Window Nation Inc

  8198 Terminal Rd Lorton, VA 22079-1438

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  Window Nation LLC

  8862 W 35W Service Dr NE Minneapolis, MN 55449-6740

Review Details

• Review fromCharles C

  Date: 11/07/2022

  1 star

  Charles C

  Date: 11/07/2022

  A friend from work referred me and had some issues with the whole process. Started out with taking the day off to get the windows done and no one showed up. When called they said we wasn't even on the schedule so I over looked it because everyone makes mistakes. So when they finally showed up to install, they made a huge mess with just busting our old window glass out. We have a dog that runs around outside. My husband had to go out with a shop vac and try to clean the glass out of the grass. Once again we over looked it knowing no one is perfect. Then I was missing one screen which they did take care of about a month later. Then I receive flyer after flyer to refer and get money. So I did. The gentleman that I referred had the same issue. Took a day off work to have them installed and no-one showed up. They said he wasn't on the schedule. Same story. So he finally got them installed July 1st and to this day still haven't received our referral money. The guy I referred called numerous times and nothing. I called on the Oct 12 and the lady said they will email me within 3 weeks and to make sure I check my spam mail. (Checked daily) Well it has been almost 4 weeks and still nothing. YOU SHOULDNT ADVERTISE REFERRAL PROGRAM IF YOUR NOT GOING TO FOLLOW THROUGH WITH IT. FALSE ADVERTISING!!!

  Window Nation, LLC

  Date: 11/15/2022

  Hello Charles, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified of your concerns. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at [email protected].

• Review fromJanice P

  Date: 11/05/2022

  1 star

  Janice P

  Date: 11/05/2022

  Window Nation's rep., Adam, came to give us an estimate for 8 windows today 11/5/22. We told him we didn't want any demonstrations; we just wanted to show our current windows so he could give us prices. The fact that he couldn't (didn't have to) give us a big ol' hour and a half presentation seemed to piss him off and he had a real attitude for the remaining time he was here. He said, 3 times, "Well, you don't want to see anything, so what's the point?" The point is that we still want windows, we just don't want the circus act that seems to go with buying them. If Adam had tried to be accommodating, rather than acting like a pouty child who was denied a treat, Window Nation might have been $20,000 richer. Oh well, their loss, and actually, after reading many bad reviews (Better Business Bureau) I'm so, so glad we didn't hire or even listen to this person Window Nation chose to send to our house. Buh bye er beware of this company.

  Window Nation, LLC

  Date: 11/10/2022

  Hello Janice, we're sorry to hear you feel this way. We confirmed ahead of time that you and your husband would be available for the hour-long presentation. If the date/time wasn't good for you, we wouldn't have minded rescheduling. We understand it can be frustrating to have to sit through a lengthy presentation. Still, our business takes a more personal approach to window buying because all of our windows come with a lifetime warranty. If you ever change your mind, please don't hesitate to reach back out to us at 866-217-9582.

• Review fromPat C

  Date: 11/05/2022

  5 stars

  Pat C

  Date: 11/05/2022

  It was evident that Terry had researched and developed plan options beforehand for me to review upon his visit. He was very knowledgeable of Window Nation's products and services. He made additional suggestions after examining my old windows and the issues I had been experiencing. His professionalism with me and my neighbor who had previously worked with him helped me in making my choice.
  The installation crew was very efficient and cognizant of keeping my home clean during the installation. Gonzalo was very organized, efficient, courteous and quickly answered any of my questions.

  Window Nation, LLC

  Date: 11/08/2022

  We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from Terry to Gonzalo, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!
  
  

• Review fromPhilip P

  Date: 11/04/2022

  3 stars

  Philip P

  Date: 11/04/2022

  Purchased new windows last year for energy efficiency. Noticed i was not seeing benefits from new windows. After inspecting ALL windows and doors, I noticed that 3 large windows on my back deck that were replaced were not caulked along the bottom of the window and had large gaps around the casing. Immediately called Customer Care. They asked me to email pictures, which I did. I had to follow up several times with messages to inquire about status. Every message I sent, came back with an auto reply I would hear back within 24-48 hours. How many tries should I need to do ? Still not heard a word from anyone. While the windows "may" be great, the install was not. This unfortunate event causes me to write this review. I encourage everyone who has an install, thoroughly inspect the work your installer does before they leave. It's likely you will never get them back out. I will now purchase the caulk and finish the job they didn't, even after giving the company a second, third chance to make it right by calling Customer Care. Disappointing to say the least !
  Philip P***
  Kansas City MO

  Window Nation, LLC

  Date: 11/08/2022

  Hello Phillip, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at [email protected].

• Review fromThomas M

  Date: 11/03/2022

  5 stars

  Thomas M

  Date: 11/03/2022

  Wonderful service! The crew sent out was extremely efficient and got everything done in 1 day. They were also super clean and even cleaned up my house around their work area. Thank you very much

  Window Nation, LLC

  Date: 11/08/2022

  We're glad to hear that our installers were such wonderful examples of professionalism and that their work exceeded your expectations. We're thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!

• Review fromCochelle

  Date: 10/31/2022

  1 star

  Cochelle

  Date: 10/31/2022

  Window Nation took advantage of my 72-year-old elderly mother. Charged her $4929.00 for 4 replacement windows. At the time of her appointment (Sept), she was told she would have windows installed in November, only to be notified they weren't coming until mid-January (Ohio). This information was related way past the "3-Day" window to cancel. The salesman told her she could pay for the windows and not the installation, but could not cancel the order on windows that weren't even "in." I will be taking this matter up further.

  Window Nation, LLC

  Date: 11/04/2022

  Hello Cochelle, we are disappointed to hear you're dissatisfied with your mother's experience so far. We would like to look further into this however, we are unable to locate an account for her based solely on your name. Please email us at [email protected], or call us at 866-217-9582 with further contact information.

• Review fromsa b.

  Date: 10/29/2022

  2 stars

  sa b.

  Date: 10/29/2022

  Not thrilled with my service I received. The installers tried to cover up the old rotted wood from my existing windows with new windows and casing. Once I discovered it I asked them to remove the rotten wood and they did but if I wasn't watching I would have never known. I've made several attempts to speak to someone about this and no one has returned my calls. The windows are fine now but it's a shame that I had to catch this and as much as I paid for these windows I expected them to do a better job!! Buyer Beware

  Window Nation, LLC

  Date: 11/02/2022

  Our customers and ensuring their satisfaction are our number 1 priority, and on the rare occasion we fall short, as you've expressed we did here, we would like to correct it. We have located your account, and someone will be reaching out to you in 24-48 hours to speak with you to determine the best course of action.

• Review fromMark B

  Date: 10/28/2022

  5 stars

  Mark B

  Date: 10/28/2022

  Fantastic work. We were constantly updated and never experienced any surprises. They were early and done pretty quick. They look great.

  Window Nation, LLC

  Date: 11/02/2022

  Mark, thank you for taking the time to leave a positive review for us here at Window Nation. We're happy we could meet your expectations throughout the installation process! Welcome to the Window Nation family!

• Review fromGerald P

  Date: 10/26/2022

  5 stars

  Gerald P

  Date: 10/26/2022

  We have had our new windows for only a week but have already noticed reduced cold air around our bay window and kitchen window. The windows open and close very easily and look great. The installers did a very good job particularly wrapping around the bay window. I think it looks better than the original install.

  Window Nation, LLC

  Date: 11/02/2022

  We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback, and welcome to the Window Nation family!

• Review fromMike W

  Date: 10/26/2022

  5 stars

  Mike W

  Date: 10/26/2022

  We had 12 windows installed and could not be more pleased with the results. Salesman (Adam) was very good, customer service kept me updated on the progress of the project, and the installation crew did a wonderful job. The windows delivery was estimated at 8 to 10 weeks but were delivered and installed in 6 weeks I am still waiting for the warranty package for my records as promised. Thank you, Window Nation

  Window Nation, LLC

  Date: 11/02/2022

  We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!