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Business Profile

Gutters

Lednor Home Solutions
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Lednor Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lednor Home Solutions has 6 locations, listed below.

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    Customer Review Ratings

    2.66

    Average of 53 Customer Reviews

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    Review Details

    • BARBARA B

      Date: 12/06/2023

      Very professional, on-time and great job! Very pleased with product and service.

    • James H

      Date: 11/27/2023

      Great product. The technician did a fantastic job. Would recommend this company

    • WILLIAM W

      Date: 11/21/2023

      I called Lednor Home Solutions - Gutter Helmet November 21, 2023 to conduct annual review of Gutter Helmet gutter guards after the leaves dropped from the trees at my Arlington, Va. home. Lisa informed me that they have implemented a new policy in July 2023 which includes a $50 Dispatch Fee for any inspection. As I have never paid for this fee in the past, I asked them when were customers notified and could they send me the documentation. They informed me that they are informing customers as they call in and there is no documentation. She said that the system is guaranteed for life but any inspection without cause would have to include a dispatch fee. I was informed when I purchased the system that the system was guaranteed for life and that any inspection would be free. Isn’t this a breach of contract?

    • David S

      Date: 11/10/2023

      We installed gutter helmet on half our roof three years ago. We completed the other half this week. They work!

    • Julie L

      Date: 10/27/2023

      Back around 2013, I signed an agreement with Gutter Helmet who appeared at ******* ****** ****. The agreement was for installation of gutters on my barn. I paid for the services. The agreement I signed here at my place stated if they found any other issues, they would be covered in the agreement. They came out, measured for the gutters. They then brought the truck out that makes the continuous gutters, tore down the old gutters and made the new gutters. They then left stating they needed to repair some gables on my barn. They also stated that the sales representative that measure the gutters measured wrong and they made the wrong size gutters so they would need to remake the gutters. They left the old gutters here. I waited and waited for them to come back. I called for at least two years and NOTHING! Life took over and I did not think about it because of life issues for me. I went to clean up the barn area right before COVID hit and found that the gutters are still on the ground now mangled and still not on the barn. Now my barn had huge issues because of the issues with water damage from the gutters being taken down and not put back up. I will be making a claim against them if something is not done.

    • Mary Berh N

      Date: 10/23/2023

      Mary Berh N

      Date: 10/23/2023

      Gutter Helmet has a triple lifetime warranty and the gutters failed. It caused a major flood in my den and they denied my claim. We have pictures of the clogged gutters and pictures from the damage. They came back to say to say it was caused by not properly maintain the gutters following the installation. There is nothing in our contract that says we have to maintain the gutters. It clearly states you never have to clean your gutters again.

      Lednor Home Solutions

      Date: 10/24/2023

      Your Claim had been submitted to our insurance carrier. Upon their investigation they have deemed that the issue you are experiencing was not do to your Installation and had denied the claim.  

    • Yangyang J

      Date: 10/18/2023

      Yangyang J

      Date: 10/18/2023

      I am a second owner of a house using Gutter Helmet product. I don't have the warranty transferred from previous owner. I tried to call Gutter Helmet to reinstate the warranty, after sending them all the pictures etc, they claim it's not their products. They will not do the service (there is a water spill from a gutter), but they can install a whole new system at our cost. Now i am stuck on a product claim to have a "lifetime" warranty with no help at all.

      Lednor Home Solutions

      Date: 10/24/2023

      We are sorry to hear about your troubles however we can not supply a warranty for some other gutter protection product. 

    • Not satisfied S

      Date: 10/13/2023

      This Gutter helmet franchise is the absolute worst company I have ever come across. You can not get anybody on the phone or someone out to look at the problem. plus my contract says free upkeep for the life of the product. No they charge 50 bucks to come out.
      Please anyone reading this stay away, no service , false advertising and the most stall tactics of any company I have ever worked with.

    • Joanne R

      Date: 10/02/2023

      We purchased our house 2012. The previous owner had the gutters placed 2002. A bad storm blew off four panels on roof. We found the contract and called gutter Helmet. They came to the house and gave us a quote to replace them. The following week (we were even home they came replaced the panels and cleaned all existing ones. The warranty is still good for us. Great work and customer service.
      Would recommend them.

    • John C

      Date: 08/15/2023

      Gutter Helmet products work for me, but reaching the business to schedule a cleaning and to repair an issue where the helmets are not stopping water from overflowing has been so far impossible. The company cheerfully takes voice mail and promises to call back but doesn't.

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