Complaints

This profile includes complaints for AmeriFinancial Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  AmeriFinancial Solutions, LLC

  979 PO Box Reisterstown, MD 21136

• 

  AmeriFinancial Solutions, LLC

  3114 Croasdaile Dr # 200 Durham, NC 27705-2508

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/14/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filed a dispute and it was proven accurate by credit karma. It's from a auto accident when the insurance paid the bill and I would like to have this removed from my credit report please. Thanks for your time and prompt response

  Business Response

  Date: 08/18/2023

  The response from Credit Karma states it is an automated response and has no bearing on this matter. The creditor does not show that the account was paid. If the account was paid by the consumers auto carrier, then AFS would ask that the consumer mail proof of payment. That information will then be forwarded to the creditor for verification.  AFS will mail documentation to the consumer so that the consumer can have a better understanding of the nature of the debt.  AFS looks forward to working with the consumer so that this matter can be resolved. If the consumer wishes to discuss this matter then the consumer should dial ************. Please reference account #********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

• Initial Complaint

  Date:08/14/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with Wake Emergency Phys P A. I do not have a contract with Amerifinancial Solutions LLC, they did not provide me with the original contract as I requested.

  Business Response

  Date: 08/18/2023

  Prior to the receipt of this BBB compliant, AmeriFinancial Solutions (AFS) had no record of the consumer requesting documentation in reference to this account. Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections by Wake Emergency Phys P.A.AFS looks forward to working with the consumer so that this matter can be resolved. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose. ********** #*********

• Initial Complaint

  Date:08/10/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with AMERIFINANCIAL SOLUTION I did not sign contract with this company and would like removed from account

  Business Response

  Date: 08/17/2023

  AmeriFinancial Solutions (AFS) does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the account in question was placed with AFS for collection.  AFS will honor the consumers desired resolution and request that account be deleted from the consumer's credit.  AFS does not control the amount of time it takes for the credit bureau to honor such a request. AFS will send documentation that will enable the consumer to understand the nature of the debt. The consumer should feel free to contact our office at ************ if the consumer wish to discuss this matter. Please reference Account ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose. 

• Initial Complaint

  Date:07/05/2023

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with AmeriFinancial Solutions, LLC. I do not have a contract with AmeriFinancial Solutions, LLC, they did provide me with the original contract as I requested.

  Business Response

  Date: 07/11/2023

  Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debts. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency, and the consumer's accounts were placed for collections. AFS looks forward to working with the consumer so that this matter can be resolved. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

  Customer Answer

  Date: 07/11/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* *******

• Initial Complaint

  Date:06/05/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for the debt with AMERISOL. I do not have a contract with EMERG PHYS OF CENTRAL FL ******* guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attached as well, they are in major violation.

  Business Response

  Date: 06/12/2023

  Pursuant to this BBB complaint documentation will be mailed to the consumer at the address listed on the complaint. The documentation will enable the consumer to understand the nature of the debt. AFS looks forward to working with the consumer so that this matter can be resolved. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose. 

• Initial Complaint

  Date:05/18/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with FLORIDA REGIONAL ER ASSOC and do not have a contract with AMERIFINANCIAL SOLUTIONS. They do not provide me with the original application like I asked.

  Business Response

  Date: 05/25/2023

  Prior to the receipt of this BBB compliant, AmeriFinancial Solutions
  (AFS) had no record of the consumer requesting documentation in reference to
  this account. Pursuant to this BBB complaint documentation will be sent to the
  consumer that will enable the consumer to understand the nature of the debt.
  AFS does not claim to have a contractual relationship with the consumer. AFS is
  a collection agency and the consumer’s account was placed for collections by
  Florida Regional ER Associates. AFS looks forward to working with the consumer
  so that this matter can be resolved. This is an attempt to collect a debt by a
  debt collector and any information obtained will be used for that purpose. 

• Initial Complaint

  Date:05/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to file a complaint regarding the validation of a debt on my consumer credit report. Despite multiple attempts to seek proof of validation, your company has failed to provide any evidence regarding a debt that does not belong to me. Furthermore, you have furnished this alleged debt on my consumer report and failed to validate the claim pursuant to Sec. 809(b) of the Fair Debt Collection Practices Act.
  As a consumer, I have a right to privacy and protection from inaccurate reporting on my credit report. Your company's actions have not only violated my right to privacy but also the permissible purpose of providing accurate information to consumer reporting agencies. According to 609(a)(1)(A), you are required by federal law to verify, through the physical verification of the original signed consumer contract, any and all accounts that you post on a credit report.
  I demand that this item be removed from my credit report immediately as it is furnishing inaccurate and incorrect information to the consumer reporting agencies. The reporting of such inaccurate information has caused severe damage to my character, my reputation, my general mode of living, and my ability to obtain credit for personal and house purposes. Your inaccurate reporting has also damaged my livelihood.
  According to 15 U.S. Code § 1681s–2 - Responsibilities of furnishers of information to consumer reporting agencies, furnishers have a duty to provide accurate information. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
  The IRS clearly defines a charge off as Gross or Ordinary income, INCOME DOES NOT GET REPORTED ON THE CONSUMER REPORT which in fact makes your reporting of this account inaccurate! By definition, The IRS Clearly says a Cancelled debt or Charge off is Income. The reporting of this account as a debt is inaccurate.
  Account No: ********

  Business Response

  Date: 05/23/2023

  AmeriFinancial Solutions (AFS) has no previous record of the
  consumer requesting validation pursuant to Sec.
  809(b) of the Fair Debt Collection Practices Act. AFS is not sure why the
  consumer is quoting Section 609 of the FCRA as that section governs the action
  of a consumer reporting agency not a data furnisher.   As to 15 U.S. Code § 1681s–2 -
  Responsibilities of furnishers of information to consumer reporting agencies.
  AFS had no reasonable cause to believe that the information it was furnishing
  is inaccurate. The consumer’s statements about the IRS appear to be out of
  context and not applicable to this account. Even though it is AFS’s position
  that this matter was handled properly, AFS will honor the consumer’s desired
  resolution and request that account ******** be deleted from the consumer's
  credit and will make no further attempts to collect this debt. AFS does not
  control the amount of time it takes for the credit bureau to honor such a
  request.

• Initial Complaint

  Date:05/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt and do not have a contract with amerifinancial solutions. They did not provide with the original application like I asked.

  Business Response

  Date: 05/22/2023

  AmeriFinancial Solutions (AFS) is unable to accurately/positively locate an account for this consumer with the information provided. Please provide the AFS reference number, or the last four digits of the consumer's social security number or date of birth. We are required to verify that we are communicating with the correct consumer when speaking about a debt that has been placed with our office. AFS looks forward to assisting the consumer. The consumer may also feel free to call our office at ************. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose. 

• Initial Complaint

  Date:05/05/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  received a notice that I have a collection from AMERIFINANCIAL SOLUTIO on my credit report. It says it was opened on 04/20/2017 for $25 with account number starting in ******** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.

  Business Response

  Date: 05/12/2023

  The consumer may not remember but on 1/5/2018 the consumer made an arrange to pay $25.00 per month until the account was paid in full.  On 1/24/2019,  the consumer called AFS and changed the arrangement to $50.00 per month. The consumer has made numerous payments on the account the last one being made on 7/5/2019. The consumer still has a pending balance of $25.00, but after reviewing the account an considering the payments previously made AFS will honor the consumers desired settlement and request that the account be removed from the consumers credit. AFS does not control the amount of time it takes for the credit bureau to remove an account.  

• Initial Complaint

  Date:04/27/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for the debt with AMERIFINANCIAL SOLUTIONS. I do not have a contract with AMERIFINANCIAL SOLUTIONS.
  
  You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.
  
  They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attatched as well, they are in major violation.

  Business Response

  Date: 05/03/2023

  Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt(s). AmeriFinancial Solutions (AFS) does not claim to have a contractual relationship with the consumer. AFS is a collection agency attempting to collect a debt(s) on behalf of a service provider. AFS looks forward to working with the consumer so that this matter can be resolved. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.