We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

AmeriFinancial Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Important information

  • Customer Complaint:
    AmeriFinancial Solutions encourages consumers to contact Nate via email at [email protected] to review their concerns prior to filing a BBB complaint. Nate's response time is generally with in two business days. We appreciate an opportunity to resolve your concerns prior to the filing of a BBB complaint.

Complaints

This profile includes complaints for AmeriFinancial Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AmeriFinancial Solutions, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 152 total complaints in the last 3 years.
    • 62 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is claiming I owe them $938 for a hospital bill from August of 2020 not only did I not have any hospital visits for the day in question but I also received my health insurance that same year and insurance paid any debt I had for that year. This company changes the date for old hospital bills and renews them hoping a poor soul will just pay then they STILL LEAVE THE CHARGES ON THE CREDIT REPORT! I have dispute this same amount many times and got it off my credit statement then a year or two later same amount different days! This company is billing fraudulently to customers for old bills past ****** and renewing them as if its under 7years! I have proof of NO HOSPITAL VISITS TO WAKEMED IN AUGUST 2020 which makes the bill fraud!

      Customer Answer

      Date: 03/26/2025

      In these documents it proves more of this company shady behavior. In January I disputed this bill on Credit Karma this account was closed on February ******* and on February ******* this company REPORTED this account AGAIN! They NEVER TOOK THIS BILL OFF MY RECORDS. Plus the name on this account is ******* ******** my name is ******* ********. I have no medical history of this bill date therefore Im not responsible for this bill.

      Business Response

      Date: 03/31/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt.This bill is not fraudulent. The mychart image that the consumer attached to the BBB complaint confirms that the consumer did have a hospital visit. The date of first delinquency has not changed. The images from Intuit creditkarma are different from ones obtained directly from the credit bureau. The credit bureau should list the date of first delinquency. The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

      Customer Answer

      Date: 03/31/2025

       
      Complaint: 23104492

      I am rejecting this response and I will be disputing this matter with each credit bureau.



      Sincerely,

      ******* ********

      Business Response

      Date: 04/04/2025

      The consumer has not supplied any new information in the rebuttal. AFS stands by its previous response. AFS looks forward to working with the consumer in resolving this matter. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.  

    • Initial Complaint

      Date:03/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Amerifinancial Solution; I do not have a contract with Amerifinancial Solution, and they did not provide me with the original contract as requested.

      Business Response

      Date: 03/31/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:03/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract AMERISOL did not provide me with the original application like I asked.Account No: 3006 Amount Disputed: $1004

      Business Response

      Date: 03/18/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:03/07/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract AMERISOL they did not provide me with the original application like I asked.Account No: 3043 Amount Disputed: $636 I am not liable for this debt and I do not have a contract AMERISOL they did not provide me with the original application like I asked.Account No: 2804 Amount Disputed: $636

      Business Response

      Date: 03/13/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debts. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers accounts were placed for collections.  The consumer may call our office at ************ and reference account number ******** and ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:03/03/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with WAKE EMERGENCY PHYS P A and I do not have a contract with AMERIFINANCIAL SOLUTIONS plus they did not provide me with the original application like I asked. Account No: 2785**** Amount Disputed: $636.00

      Business Response

      Date: 03/10/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:03/03/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am disputing an invalid account reported by ******************** on my credit report. This account is inaccurate, unverified, and violates the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.

      Business Response

      Date: 03/07/2025

      When this account was placed for collections a validation letter was mailed to the consumer. The consumer failed to respond to the letter within the time allotted by the *****. Due to the consumers failure to respond the account was reported to the *************. There has been no violation of the **** in the reporting of the account. Even though it is AFSs position that this matter was handled properly, AFS will honor the consumers desired resolution and request that the account be deleted from the consumer's credit. AFS does not control the amount of time it takes for the credit bureau to honor such a request. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

      Customer Answer

      Date: 03/07/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I will be in contact after 30 days, If the items are not removed. Thank you! 

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:02/27/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Do not recognize collection,have never been contacted,is unaware of collection would like removed.

      Business Response

      Date: 03/05/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS is a collection agency and the consumer's account was placed for collection. When the account was placed for collection a validation notice was mailed.   The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/27/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract with AMERISOL plus they did not provide me with the original application like I asked.Account No: 3007 Amount Disputed:$1023

      Business Response

      Date: 03/05/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumer's account was placed for collections. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/20/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract with AMERISOL plus they did not provide me with the original application like I asked.Account No: 2729 Amount Disputed: $1,603

      Business Response

      Date: 02/26/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/20/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt as I do not have a contract with Amerifinancial Solutions, as they did not provide me with the original contract as I requested.

      Business Response

      Date: 02/26/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    AmeriFinancial Solutions, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.