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Business Profile

Collections Agencies

AmeriFinancial Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Important information

  • Customer Complaint:
    AmeriFinancial Solutions encourages consumers to contact Nate via email at [email protected] to review their concerns prior to filing a BBB complaint. Nate's response time is generally with in two business days. We appreciate an opportunity to resolve your concerns prior to the filing of a BBB complaint.

Complaints

This profile includes complaints for AmeriFinancial Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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AmeriFinancial Solutions, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 151 total complaints in the last 3 years.
    • 61 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/20/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with AMERISOL COLLECTION Power and I do not recall or have contract with MEDICAL

      Business Response

      Date: 02/26/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt.  The consumer may call our office at ************ and reference account number ********. Before this account was placed for collection, the consumer made a $25.00 payment. After the account was placed with AFS the consumer called AFS and made a $25.00 payment arrangement. No payments were made pursuant to that arrangement. AFS looks forward to working with the consumer so that this matter can be resolved. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with Amerifinancial solut. I do not have a contract with Amerifinancial solut. They did not Provide me with original contract as I requested.

      Business Response

      Date: 02/17/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with AmeriFinancial Solutions LLC. I do not have a contract with AmeriFinancial Solutions LLC, they did not provide me with the original contract as I requested

      Business Response

      Date: 02/17/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency,and the consumers accounts were placed for collections.  The consumer may call our office at ************ and reference account numbers ******** and ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/12/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract with AMERISOL plus they did not provide me with the original application like I asked.Account No: 2815 Amount Disputed: $636

      Business Response

      Date: 02/17/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/12/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract with AMERISOL plus they did not provide me with the original application like I asked.Account No: ******** Amount Disputed: $1752

      Business Response

      Date: 02/17/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/12/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with AmeriFinancial Solutions,LLC. I do not have a contract with AmeriFinancial Solutions,LLC ,they did not provide me with the original contract as I requested

      Business Response

      Date: 02/17/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency, and the consumers accounts were placed for collections.  The consumer may call our office at ************ and reference account numbers ********, ********, and ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A mystery collection showed up on my credit report. This "debt" is not real. The only hospital I've been to was paid by myself and insurance. I even contacted the supposed original creditor and been told I do not have a outstanding bill with them in collections or owe them any money at all. This company is illegally reporting to my credit and I demand it be removed immediately! I have provided proof of no debt with my complaint.

      Business Response

      Date: 02/12/2025

      Pursuant this BBB Complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. The creditor is not the hospital as this is not a hospital/facility charge it is a doctor **** as the doctors who staff the emergency room bill separate from the hospital. The account was placed by the provider/creditor for collection. The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.  

      Customer Answer

      Date: 02/12/2025

       
      Complaint: 22906345

      I am rejecting this response because:
      That bill is from a wreck that i was not responsible for the bills were paid by the other persons insurance. I've received no communication about this bill other this. This doctor obviously didn't file something on time or right and missed his opportunity to be paid because this bill was not my responsibility.
      Sincerely,

      ****** ****

      Business Response

      Date: 02/17/2025

      If the bill is the result of a third-party liability claim and paid by the at fault party, we would ask that the consumer supply proof of payment and that information will be sent to the provider for verification. If the consumer was represented by an attorney in relation to a third-party liability claim, please forward the attorney's name and we will follow-up with the attorney. As for notice, The provider typically sends notification or a bill shortly after the visit. When the account was placed for collections, a notice was sent to the consumer.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/04/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Under 15 U.S. Code 1681e (b)Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates.15 U.S. Code 1681i (5)Treatment of inaccurate or unverifiable information(A)In general if, after any reinvestigation under paragraph (1) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or cannot be verified, the consumer reporting agency ******)promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ii)promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.

      Business Response

      Date: 02/06/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS is a collection agency and the consumers account was placed for collections.  On or about 8/1/2023 the consumer telephoned AFS and agreed to pay a reduced balance to resolve this matter. That payment was to be made by 8/31/2023 but the payment was never received. The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:02/03/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and I do not have a contract with AMERISOL plus they did not provide me with the original application like I asked.Account No: ******** Amount Disputed: $506

      Business Response

      Date: 02/06/2025

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:01/21/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had ************* put a collection notice on my credit report illegally! You are supposed to wait a year before anything is reported under the new laws! I went to the hospital in may of 24 and this month they backdated dated the collection for june of 24 not even a month after my visit! I contacted them to say it was forgiven by the hospital i dont owe anything and no one even sent me a bill! They told me to contact the biz that put me in collections with them to get it removed and when i contacted them they had no record of me or of me being in collections! I am furious because they ruined my credit with money i dont even owe from my scholarship and backdated it all illegally on top of that! I want this false collection erased from my account and i will also be getting a debt attorney to go after the false reporting! According to what they put on the credit report they wanted me in collections a month after my visit with no bill! It is all very shady! *** *******

      Business Response

      Date: 01/22/2025

      Correspondence will be sent to the consumer that will enable the consumer to understand the nature of the debt. This account was not reported to the credit bureau illegally.  When the account was placed for collection, AFS mailed a collection letter to the consumer. The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    AmeriFinancial Solutions, LLC is NOT a BBB Accredited Business.

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