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Business Profile

Bank

TD Bank

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TD Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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TD Bank has 1387 locations, listed below.

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    Customer Review Ratings

    1.16

    Average of 223 Customer Reviews

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    Review Details

    • TWANNA P.

      Date: 02/12/2025

      TD BANK is a scam company, which doesn't protect it's customers assests. I had a fradulent ********************** on my **********************, which over drafted me, i took paper work to the branch in ************, **, showing that NORTON 360, was going to credit me, but couldn't, due to TD Bank closed the card that was used. I did a dispute 2 times, informing TD Bank, that ****** was sending a check for the exact amount that over drafted me. TD Bank, charged me fees and put me in collections as i was waiting on the check in the mail. I also can't do no transactions online or over phone, due to my phone # changed, i went to branch several times to correct the issue, but issue still ongoing. TD BANK is the worst BANK in the **. I wish i didn't have to leave a STAR.

    • Rex B

      Date: 01/22/2025

      This bank is a fraud. They advertise same day cashing of payroll ********* last 3 checks have been put on hold. I have worked for the same company for over 15 years. I have had accounts at this bank for even longer. This bank lies to people to put money I. ********* As soon as these check are cleared these accounts are closed. Other banks dont have this problem. They are a joke

    • Rudy L

      Date: 01/06/2025

      keep getting charged for something I don't have, and they are no help whatsoever.Subject: Unauthorized Charges for ************************** Financing/TD Bank Customer Service],I am writing to address an ongoing issue with unauthorized charges to my account. Since [September 19, 2024, and one time **** *******], I have been charged $11.99 monthly for ************* despite not having an active account with ******* since 2023. This account was not even under my name.I have contacted customer service multiple times, but the issue remains unresolved. Each time, I am transferred between representatives, and no one can provide a clear explanation or solution. I have been told it is a system glitch and advised to contact TD Bank, but this has not resolved the issue either. Despite assurances that the charges would be canceled, I continue to receive these charges, which have now appeared on my credit report. TD Bank I contact one rep and he was just plan rude and no help this was back in early November.I am requesting immediate action to:Cancel any unauthorized services and stop all future charges.Refund all charges made to my account since [September 19, 2024, and the one charge from **** *******].Correct any negative impact on my credit report due to these unauthorized charges.Please confirm receipt of this message and provide a resolution within 10 business days. If this issue is not resolved promptly, I will consider escalating the matter to consumer protection agencies and seeking legal advice.Thank you for your prompt attention to this matter.Sincerely,[**** L]

    • Kell W.

      Date: 12/25/2024

      I open a checking account with TD Bank and they flagged my account so I had to verify my account for no reason so I did some more verification. Even after that TD still close my account saying its been on $0 for too long and when I havent even had my account and card valid for 30 days. If you can get another bank DO NOT bank with TD. I HIGHLY HIGHLY DO NOT recommend TD Bank to do ANY service for you what so ever.

    • NANCY S

      Date: 12/19/2024

      I received a notice from the *** saying I received a 1099 and owe them over $1,000.00 I contacted the *** who was kind enough to supply me the name of the place I received the money from and it was TD Bank on Limestone in **********, DE. I called and spoke to someone who took down my information, including my social security and after several minutes came back and starting asking other questions (work there, have a loan or mortgage there, etc). I send an e-mail to the address and got a response from a ********* ****** who asked me all the same questions. I got return e-mails asking more questions and then they stopped all together. I printed out and sent every single e-mail I have from them to the *** and can only hope I don't have to pay. They need to be shut down all together.

    • Scott B

      Date: 12/19/2024

      I paid off my auto loan 0n 12/5. On 12/13 I contacted the ****** for my title. I was told that they had no proof of payment and that I should contact TD and ask for an emergency release. I contacted ***** at customer service, who stated that your ********************** doesn't do that, and I should expect the release on 12/12. On 12/18 I checked my credit report and it stated that I still owed the money. On 12/19 I again called the ** DMV and was told that they had not received a release. I then spoke to customer service and was told that they could not help me. I asked for a supervisor and spoke to ******* at 2294. She told me the release was issued today and should expect another 72 hours before ** DMV received the release.This is total BS that their representatives can not resolve this problem 14 days after they received my money.

    • Gerald F.

      Date: 12/14/2024

      **** gave me a government check from the ******************* told me it takes 6 days to clear it's been 12 days I have zero balance now and never gave me a dime I have rain coming in my house due to TD Bank not able to make my repairs told my account has zero balance and no one will help me then told my account has been closed and still have no money or the original check

    • Sensational F

      Date: 12/06/2024

      Horrible bank they take your money put you in the negative and charge you for being in the negative! would NOT RECOMMEND!!!!!!!!!!!! for any business or individual.

    • Janelle F

      Date: 12/03/2024

      If there was an option to leave "zero" stars I would ************TD Bank is dishonest, unethical and disrespectful. I have a business account with them where fraud took place. I contacted the merchant division who submitted a case. After a month of having to call them for feedback as no one had the audacity to call me with an update, to be told they will not refund me my money because I should have called them when I saw fraud happening. First of all, my dashboard never indicated that fraud was taking place and why am I being blamed for fraud that took place which I have no control over. The fraud department NEVER sent a text or emailed me questioning unusual activities. They've failed to do the job of securing my money. I was even told by the bank assistant store manager in the ** location on ******** that it is my responsibility to check my account every day. Excuse me! What about your fraud department doing their jobs effectively. My expectations of a bank is to feel secure under FDIC God forbid something like this happened. The merchant financial department refuses to refund me my money. I have never been treated so poorly by any business and I would NEVER recommend anyone doing business with them. Now I'm left to fight for my own money back and if that's what I have to do, so be it! I will go to the top, to the news stations and report them every site.

    • Richard B

      Date: 12/01/2024

      TD Bank closed my account on November 30, 2024. A letter was received on November 29, 2024, but the letter was written on November 15, 2024. I was advised that a check will be mailed to me, but there was no timeframe given. I have bills that cannot be paid because of this.

    This business is not BBB accredited.

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