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Business Profile

Debt Relief Services

Start New Financial

Reviews

Customer Review Ratings

4.6/5 stars

Average of 398 Customer Reviews

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Review Details

  • Review fromLinda M

    Date: 06/19/2023

    5 stars
    Marques H. was very helpful and thorough with answering my questions and concerns. He also set it up to make sure I will get a call every 30 days with updates.
  • Review fromTiffany P

    Date: 06/06/2023

    5 stars
    ****************** was very helpful and provided me with updates on my settlements. It feels good to know that I will be debt sooner going forward with them rather trying to do it myself. Thank you!
  • Review fromAtilano H

    Date: 06/06/2023

    5 stars
    Shannon from Start New Financial was very professional,polite,knowledgeable, patient and kind. It was my privilege communicating with her as she helped resolve all my concerns with my creditors. She and her colleagues are an asset to the company!
  • Review fromAriel t

    Date: 06/05/2023

    5 stars
    Para mi como hispano, le estoy agradecido. Siempre tienen respuesta a mis inquitudes y saben resolver mis temas financieron. 100% los recomendaria
  • Review fromDesiree G

    Date: 05/31/2023

    5 stars
    I love how I am kept up to date about everything that is going on with my account. Customer service is very helpful!
  • Review fromKathy F

    Date: 05/26/2023

    5 stars

    Kathy F

    Date: 05/26/2023

    Called them in December with large debt. They were helpful and professional in explaining process and getting me started. First debt settled for less than 50%. To date, I am feeling encouraged that I will be debt-free in a reasonable time thanks to their help.

    Start New Financial

    Date: 05/31/2023

    Hello Ms. ***! Thanks for this great feedback! We're encouraged that you are encouraged :)
  • Review fromCarol L

    Date: 05/22/2023

    5 stars

    Carol L

    Date: 05/22/2023

    So far things are going great. Already after shorter amount of time than I was originally told an account has been settled for more than 50%. Moving forward looks promising.

    Start New Financial

    Date: 05/24/2023

    Hello Ms. ***** We sincerely appreciate you taking the time to post this review! You're right, the future is bright! :)
  • Review fromDesiree D

    Date: 05/15/2023

    5 stars

    Desiree D

    Date: 05/15/2023

    Shannon was an absolutely amazing person to work with! She got my payment done and it was super amazing transaction. I really do love Start New Financial for helping me become debt free! Super awesome company to deal with! Everyone has been great!

    Start New Financial

    Date: 05/18/2023

    Hello **************! Hooray! We think you are super awesome as well :)
  • Review fromJillian K

    Date: 05/12/2023

    5 stars

    Jillian K

    Date: 05/12/2023

    Awesome help in assisting me with my needs!!! Thanks ****** !!!!!

    Start New Financial

    Date: 05/18/2023

    Hello *******! Thank YOU for giving us the opportunity to assist you! Have a great day! :)
  • Review fromChristine M

    Date: 05/12/2023

    5 stars

    Christine M

    Date: 05/12/2023

    The employees were very knowledgeable and helpful.They helped me understand how the program works

    Start New Financial

    Date: 05/18/2023

    Hello *********! Thank you for taking the time to post this review, and for the kind words! We're happy to help you!

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