Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Debt Relief Services

Start New Financial

Reviews

Customer Review Ratings

4.6/5 stars

Average of 398 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVictoria L

    Date: 04/24/2023

    5 stars
    *** actually only spoken to ******* who initially signed me up for the program and ******* who I visit with quite often both .of these people are amazing individuals who strive to make you comfortable through this process. I was not at all easy to convince but I can tell you they went out of their way to make you feel at ease answering questions and very kind with encouraging words,their the best!!
  • Review fromRusdy W

    Date: 04/24/2023

    5 stars
    Great service clerks. Give me assistance in my ************* on life struggles.Thank you.
  • Review fromBarbara N

    Date: 04/24/2023

    4 stars
    Called with some questions about my account. ******* was great. She explained everything to me and put my mind at ease.
  • Review fromAntonio P

    Date: 04/22/2023

    5 stars
    I am pleased with everything, professionalism, convience, time frame and customer service. Thanks ******************
  • Review fromVimal S

    Date: 04/21/2023

    5 stars
    I recently joined the debt relief program, I was very stressed over my debt situation. It didnt take long to sign up and with the professional staff I stated to benefit from this program. I no time Ill be debt free . Thank you start new financial.
  • Review fromBrooke S

    Date: 04/21/2023

    5 stars
    Great customer service. Very helpful and detailed with the information I needed and was looking for. A human answers the phone and you dont have to go thru tons of prompts to actually get answers. Thank you
  • Review fromAshley A

    Date: 04/18/2023

    5 stars
    I was nervous at first beginning of this process but the customer service reps have been with me every step of the way. It's taken a lot of weight off my shoulders!
  • Review fromShannon K

    Date: 04/18/2023

    5 stars
    Emailed requesting update regarding my account. Later in the day I had received emails and a phone call and able to speak with a representative shortly after. Good experience and informative. Looking forward to see how things progress.
  • Review fromAmanda R

    Date: 04/17/2023

    5 stars
    So far my experience with Start New Financial has been great! They were able to reach my first settlement with a very aggressive creditor for less than average! I'm looking forward to continue working with them.
  • Review fromSilvia M

    Date: 04/14/2023

    5 stars

    Silvia M

    Date: 04/14/2023

    This great company brought me peace of mind.Such of great **************** attention, I give a 100% of pleasant communication. Answer all my questions, give us a great Service. I have spoken with *************************, very helpful on every aspect. Today, I spoke with ****** and she was also very helpful.I recommend their services and trust to anyone that needs financial assistance, in English o ************* you for your help.God Bless You All!!!

    Start New Financial

    Date: 04/17/2023

    Hello ******! How nice of you to take the time to post such a kind review! We appreciate you and sincerely enjoy helping you achieve your financial goals! Have a great day!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.