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Business Profile

Waterproofing Contractors

Ayers Basement Systems

Reviews

This profile includes reviews for Ayers Basement Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ayers Basement Systems has 2 locations, listed below.

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    Customer Review Ratings

    4.52/5 stars

    Average of 176 Customer Reviews

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    Review Details

    • Review fromScott C

      Date: 02/14/2024

      5 stars

      Scott C

      Date: 02/14/2024

      Gabe, Zach, and Moses did a great job installing our waterproofing system. They talked through what they were doing, ensured our property was taken care of, and we're polite and courteous throughout. We are very pleased with their work and would recommend them to anyone seeking a high quality waterproofing system.

      Ayers Basement Systems

      Date: 02/16/2024

      We appreciate the review, Scott! We're happy we could help you install a system that will give you peace of mind and ensure your home remains dry.
    • Review fromMichael U

      Date: 02/14/2024

      4 stars

      Michael U

      Date: 02/14/2024

      ****** was friendly and informative. All our questions were answered to our satisfaction.

      Ayers Basement Systems

      Date: 02/16/2024

      We're happy to hear you had a positive experience with ******. Thank you for sharing, *******.
    • Review fromMike B

      Date: 02/13/2024

      5 stars

      Mike B

      Date: 02/13/2024

      Was an absolute pleasure to meet Jeff. Most of an to experience all that he knew on how to assist with our project.

      Ayers Basement Systems

      Date: 02/20/2024

      Thank you for your review! We're happy Jeff could assist you and provide the information you need.
    • Review fromMike B

      Date: 02/13/2024

      5 stars

      Mike B

      Date: 02/13/2024

      Was an absolute pleasure to meet Jeff. Most of an to experience all that he knew on how to assist with our project.

      Ayers Basement Systems

      Date: 02/16/2024

      Thank you for your review! We're happy Jeff could assist you and provide the information you need.
    • Review fromWalter P

      Date: 02/13/2024

      5 stars
      We just had our first contact with Ayers and it was a positive experience. The representative was well groomed, friendly and very well informed. More importantly, he knew exactly what we needed and understood our limitations -- there was no pressure at all. And we appreciated that very much. It will be a pleasure to work with Ayers when the time comes.
    • Review fromBen W

      Date: 02/12/2024

      5 stars

      Ben W

      Date: 02/12/2024

      **********************. From start to finish, Ayers demonstrated why they are an institution in southwest ********. **** made the proposal process simple and **** and his team quickly, and efficiently, completed the project. I have never seen a company respect the house theyre working in as much as Ayers. I highly recommend working with them.

      Ayers Basement Systems

      Date: 02/13/2024

      We're happy we were able to help waterproof your basement so you don't have to worry about future damage. We appreciate the feedback, ***! Thank you for choosing Ayers.
    • Review fromAmanda B

      Date: 02/11/2024

      5 stars

      Amanda B

      Date: 02/11/2024

      Joel did an amazing thorough job and was honest on what we need to fix. He was very friendly and made sure we understood the work and process would involve. My husband and I would both highly recommend Joel for future needs.

      Ayers Basement Systems

      Date: 02/13/2024

      We're happy to hear about your experience with Joel! Thank you for sharing, Amanda!
    • Review fromRobert B

      Date: 02/08/2024

      5 stars

      Robert B

      Date: 02/08/2024

      ************************* did an awesome job explaining our moisture issue in our two year old home. Provided examples of how it would be fixed and to prevent future issues. I've already suggested him to my neighbors and relatives that live near by.

      Ayers Basement Systems

      Date: 02/09/2024

      It's important to us we educate our customers and provide them with a solution that works best for their home. We're happy you had a positive experience, Robert. Thank you for choosing Ayers and for sharing the word with your neighbors and relatives!
    • Review fromChris S

      Date: 02/08/2024

      5 stars

      Chris S

      Date: 02/08/2024

      ******************* walked us through all of our options and allowed us to tailor a solution to our needs. Great interaction!

      Ayers Basement Systems

      Date: 02/09/2024

      We're happy to hear it! Thank you for sharing a review with us, *****.
    • Review fromShawn B

      Date: 02/08/2024

      5 stars
      The next Ayers Team that came out to do the installation of the Triple Sump Pump and Battery Back up with the croc and perimeter floor tiles, and tiles through the middle area of the room was led by ****, and he had two people on his team named *****, and ***. First the work they do is hard, and physically demanding; the three young men worked tirelessly, efficiently, and professionally. ****, made sure to speak with both me and my wife every step of the project, he kept us very informed, and truly confident in the work they were performing, as well as courteous to our family being that we had just all gotten over being sick with *****, and we had to cancel the prior date for this job to begin but were quarantined. At anytime we could ask any of the guys as they were working about the progress and each of them was very happy to explain what they were doing. Again the work these young men perform is physically demanding, and for only three of them to be working on this project, both me and my wife are extremely pleased with what they did. It is our hope as the Brown ****** that Ayers Basement Systems compensates these you men for their professionalism, tenacity and tireless effort to complete this project. Now I tried to add this review to ****** but they would only let me edit my previous review, which wouldnt leave enough roo Due to character count,texts. Which isnt right because this was an entirely different team, and project. These young should be recognized for the their hard work, and loyalty to the AYERS Basement System Teams, ****, *****, and *** are all strong members of the Ayers ******.

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