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Business Profile

Waterproofing Contractors

Ayers Basement Systems

Reviews

This profile includes reviews for Ayers Basement Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ayers Basement Systems has 2 locations, listed below.

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    Customer Review Ratings

    4.52/5 stars

    Average of 176 Customer Reviews

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    Review Details

    • Review fromSandy P

      Date: 02/08/2024

      5 stars
      ******* came out to inspect my problem and explained everything in detail to me. His presentation was spot on and I understood everything that he proposed. I am looking forward to having the Ayers crew to start on my foundation project. In addition, I give ******* a 5+ star as a salesperson for Ayers. He does his job well!
    • Review fromTodd B

      Date: 01/29/2024

      5 stars

      Todd B

      Date: 01/29/2024

      I have been withAyer’s for over 12 years . Never once have they let me down I run three pumps. My main pump is running 24/7 . You guys have stood behind your warranty and always come out for fast service topNoch company . And your men are very professional and concerned with my situation. Thank you . 

      Ayers Basement Systems

      Date: 01/30/2024

      ****, thanks for being a loyal Ayers customer for more than 12 years! It's our pleasure to service your systems and keep them running efficiently. Thank you for sharing your review.
    • Review fromRodney M

      Date: 01/29/2024

      5 stars

      Rodney M

      Date: 01/29/2024

      Unbelievable change, The Ayer’s dry basement system reformed my old farmhouse. It is clean and dry, the old musty Michigan basement is gone and the basement is useful. The improvements make the whole house more comfortable and livable. It greatly exceeded my expectations!

      Ayers Basement Systems

      Date: 01/30/2024

      We're happy we could provide you with a dry, safe, and more comfortable home. Thanks for sharing a review, ******!
    • Review fromMike M

      Date: 01/29/2024

      5 stars

      Mike M

      Date: 01/29/2024

      Zachary came out to our house and he was great to talk to He assured us our system is running great and he even made a suggestion to be able to come out in the spring to help us out or answer anymore questions. Thank you Zachary for Your knowledge and for your suggestions.

      Ayers Basement Systems

      Date: 01/30/2024

      We're happy you were pleased with your experience, ****. Thank you for choosing Ayers and for sharing a review!
    • Review fromBetsy V

      Date: 01/28/2024

      5 stars

      Betsy V

      Date: 01/28/2024

      **** was very thorough and helped us work through several options. Ayers has done work for us before and they are professional and offer a high quality product.

      Ayers Basement Systems

      Date: 01/30/2024

      Thanks for the positive review, *****!
    • Review fromJudy W

      Date: 01/27/2024

      5 stars

      Judy W

      Date: 01/27/2024

      I think **** was great! He changed 2 dehumidifier ************ inspected my 2 crawl spaces. **** was very thorough and took the time to answer all my questions. By the time he left, I felt confident my crawl spaces were in good shape and everything was working as it should. I feel **** is a good representative of Ayers Basement Systems.

      Ayers Basement Systems

      Date: 01/30/2024

      We're happy we could provide you with the peace of mind knowing everything was working properly. Thank you for sharing your review, ****!
    • Review fromSue/Michael C

      Date: 01/26/2024

      5 stars

      Sue/Michael C

      Date: 01/26/2024

      We have had our house sealed below by Ayers. Jared just completed our annual check up and filters changed. Jared is professional, caring and his attention to detail is appreciated. Treats everyone like a somebody not a something. His detailed briefings are complete. We look forward to his follow up to protect our home.

      Ayers Basement Systems

      Date: 01/30/2024

      We're happy you continue to have a positive experience with Ayers during your annual maintenance appointments. Thank you for sharing, 
    • Review fromSteve T

      Date: 01/26/2024

      5 stars

      Steve T

      Date: 01/26/2024

      .Zach was on time, friendly, very thorough and explained any concerns he found. Our crawl space was encapsulated over two years ago, and we have not had any issues. I would definitely recommend Zach.

      Ayers Basement Systems

      Date: 01/30/2024

      Thank you for the positive review, *****!
    • Review fromHeidi F

      Date: 01/26/2024

      5 stars

      Heidi F

      Date: 01/26/2024

      Ayers Basements is very fortunate to have Zachary S on thier team! He did an incredibly thorough house inspection and then showed me everything that he found, in detail. He handled a really tough conversation, and made me feel grateful he found the problems! I've been very impressed with his knowledge/expertise, how articulate he is, his customer service orientation, and his follow through. He has given me the confidence to move forward. The Ayers Basement reputation is excellent...because of teammembers like Zachary.

      Ayers Basement Systems

      Date: 01/30/2024

      Wow! Thanks for sharing a special review on Zach. We're happy to provide continued support and service on your Ayers systems. Thank you, 
    • Review fromPamela L

      Date: 01/25/2024

      5 stars

      Pamela L

      Date: 01/25/2024

      **** does a wonderful job taking care of our Ayers Basement System. He is very knowledgeable, professional, and efficient. We are extremely pleased with the service.

      Ayers Basement Systems

      Date: 01/26/2024

      Thanks for sharing, Pamela! We're happy Zach provided quality and professional service while maintaining your systems. Thanks for being a continued customer of Ayers Basement Systems.

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