Reviews
This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 300 Customer Reviews
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Review fromRichard A
Date: 09/10/2024
5 starsRichard A
Date: 09/10/2024
I was taking estimates on flooring options for my kitchen floor as the old ceramic tiles were in bad shape and needed re-grouting, (desperately). My house was built in 1962 and I am the 2nd owner. Not only was the price a concern,as I am a disabled veteran on a fixed income, but time,durability and workmanship were equally important. I was not disappointed one bit! All work was done quickly and professionally, the gentlemen performing the badly needed services were very mindful of my wishes and property. The price was very reasonable, enough that I also had my bathroom floor done as well, the floors are absolutely awesome! I am extremely pleased with the results! And I don't have to look for any other companies to do my other future flooring projects, I now have Angel,and Refloor on my speed-dial!
Refloor, LLC
Date: 09/12/2024
Thank you so much for your wonderful feedback, and most importantly, thank you for your service. It means a great deal to us that you trusted Refloor with your home, and were thrilled to hear that youre so pleased with the results. We understand how important it is to find the right balance of price, quality, and workmanship, and were delighted that we could meet your expectations.Angel and the entire team are grateful for your kind words, and its fantastic to know that weve earned a place on your speed-dial for future projects! If theres anything you need, please dont hesitate to reach outwere always here to help.Thank you again for choosing Refloor, and we look forward to working with you on your next project.Review fromCaryl R
Date: 09/09/2024
5 starsCaryl R
Date: 09/09/2024
Excellent customer service and installation! I love my new floor. From **** my salesman , ***** my installation coordinator to ****** installer and her crew, I am extremely happy. I would definitely recommend ReFloor to all of my friends and family! They took all the old carpet and padding, installed my new flooring quickly and efficiently and swept and put my furniture back. ??Refloor, LLC
Date: 09/12/2024
Thank you so much for your fantastic feedback! Were thrilled to hear that youre loving your new floor and that ****, *****, ******, and the crew made the process smooth and efficient for you. Its wonderful to know that everything, from the removal of your old carpet to the final cleanup, exceeded your expectations.We truly appreciate your recommendation to friends and family, and were grateful for the trust youve placed in Refloor. If you ever need anything in the future, dont hesitate to reach out.Thank you for choosing Refloor!Review fromCassandra K
Date: 09/07/2024
5 starsCassandra K
Date: 09/07/2024
This is the second project we had done by Refloor and we couldnt be happier! ***** was so kind and helpful throughout the entire installation process. Our floors look incredible! Thank you!Refloor, LLC
Date: 09/12/2024
Thank you so much for choosing Refloor again! Were thrilled to hear that your second experience with us was just as positive as the first, and its wonderful to know that ***** provided kind and helpful service throughout the installation process. Your floors looking incredible is exactly the outcome we aim for!We truly appreciate your continued trust in us, and if you ever need anything in the future, please dont hesitate to reach out.Thank you for choosing Refloor once again!Review fromWilliam D
Date: 09/03/2024
5 starsWilliam D
Date: 09/03/2024
Great job by the team with ***** and Modena. Professional from start to finish. Got the job done and completed with no issues in a short time. Moved furniture and put it back correctly. Also put down my 2 area rugs for me in bedroom and den without hesitation. Fun guys to talk with and were very nice and professional! Definitely recommending them and company Refloor to family and friends. Cant wait to do other rooms! Also they removed carpets so quickly and took away all trash and padding and carpets! Couldnt ask for a better team to work with! Thanks again ***** and team and coordinator Modena you all rock!!Refloor, LLC
Date: 09/04/2024
Thank you so much for your amazing feedback! Were thrilled to hear that *****, ******, and the rest of the team provided such exceptional service. Its wonderful to know they made the process smooth and enjoyable, from moving furniture to putting down your area rugs and taking care of everything efficiently.Were excited that youre considering doing more rooms with us, and we greatly appreciate your recommendation to family and friends. If you ever need anything in the future, dont hesitate to reach out.Thank you again for choosing Refloor and for your kind words. *****, ******, and the whole team truly appreciate it!Review fromCynthia J
Date: 08/31/2024
5 starsCynthia J
Date: 08/31/2024
I love my new floors! ****** stayed in touch with me every step of the way and ****** Alpabio did a great job. He was professional, finished the job quick, and removed all of the debris. Definitely considering having my basement done next!Refloor, LLC
Date: 09/01/2024
Thank you so much for your fantastic review! Were thrilled to hear that you love your new floors and that ****** kept you well-informed throughout the process. ****** will be delighted to know that his professionalism and efficiency made such a positive impact.Were excited that youre considering having your basement done next, and wed be more than happy to help with that project too! If you have any questions or need anything in the future, please dont hesitate to reach out.Thank you for choosing Refloor!Review fromChuck P
Date: 08/30/2024
5 starsChuck P
Date: 08/30/2024
**** was Very knowledgeable and very personable. He easily answered my questions and addressed my concernsRefloor, LLC
Date: 09/01/2024
Thank you for your kind words! Were delighted to hear that **** was able to provide you with the knowledgeable and personable service you deserve. Its great to know that he was able to address all your questions and concerns with ease.If you need anything else in the future, please dont hesitate to reach out. Thank you for choosing Refloor!Review fromKarl S
Date: 08/29/2024
5 starsKarl S
Date: 08/29/2024
Courteous, professional, and amazingly fast. The lifetime guarantee gives me peace of mind for any potential issues with my basement floor. They were overly flexible and understanding with timing, too.Refloor, LLC
Date: 08/30/2024
Thank you for your kind words! Were delighted to hear that you had such a positive experience with our team. Its wonderful to know that their professionalism, speed, and flexibility made a great impression. Were also glad that our lifetime guarantee gives you peace of mind about your new basement floor.Your satisfaction is our top priority, and were here to help if you ever need anything in the future. Thank you for choosing Refloor!Review fromSandy V
Date: 08/28/2024
5 starsSandy V
Date: 08/28/2024
Wonderful Company! I love my new floor! ****** did a wonderful job of presenting the materials offered! The installers **** and **** worked very hard putting my new floor in! I was happy with every aspect of my interaction with ReFloor! I highly recommend them!!!!!Refloor, LLC
Date: 08/30/2024
Thank you so much for your glowing review! Were thrilled to hear that you love your new floor and that your experience with Refloor was so positive from start to finish. ******, ****, and **** will be delighted to know that their hard work and dedication made such a great impression on you.Your recommendation means the world to us, and were so glad that every aspect of your interaction with Refloor exceeded your expectations. If you ever need anything in the future, please dont hesitate to reach out.Thank you for choosing Refloor!Review fromPatricia W
Date: 08/27/2024
5 starsPatricia W
Date: 08/27/2024
My salesman was very knowledgeable about his product and answered all my questions. ****** my installer coordinator, kept in contact with me from the beginning of this process to the end to make sure everything was going as planned and to make sure I was happy with the floor. My installer, ******* and his partner, were amazing. Their work ethic and quality was outstanding. My floors are beautiful.Refloor, LLC
Date: 08/29/2024
Thank you so much for your wonderful feedback! Were delighted to hear that your experience with Refloor was so positive from start to finish. Its great to know that our salesperson was able to answer all your questions and guide you through the process with expertise.***** takes great pride in ensuring that our customers are well taken care of, and Im glad that she kept in touch to make sure everything was going smoothly. ******* and his partner are truly dedicated to their craft, and were thrilled that their hard work resulted in beautiful floors that you love.We appreciate your trust in Refloor and are grateful for your kind words. If you ever need anything in the future, please dont hesitate to reach out.Thank you for choosing Refloor!Review fromEmily D
Date: 08/27/2024
5 starsEmily D
Date: 08/27/2024
I cant say enough good things about Refloor! Everyone on the team was amazing. 2 other flooring companies told us they wouldnt work on our home built in 1890 but Refloor assured us they were up for the job. ***** was wonderful to work with and *** and his crew worked so hard. When faced with unexpected challenges due to the age of our home, the installation crew problem solved and worked tirelessly to finish the project. We could tell *** takes a lot of pride in his work and it shows in his craftsmanship! We are so happy- Refloor went above and beyond *** exceeded our expectations from start to finish!Refloor, LLC
Date: 08/29/2024
Thank you so much for sharing your experience! Were thrilled to hear that you had such a positive experience with Refloor, especially given the unique challenges presented by your beautiful, historic home. Its always our goal to go above and beyond, and its wonderful to know that *****, ***, and the rest of the team were able to exceed your expectations.We take great pride in tackling projects that others may shy away from, and were so glad that **** craftsmanship and dedication shone through in your installation. Your satisfaction is our top priority, and were delighted that youre so happy with the results.If you ever need anything in the future, please dont hesitate to reach out. Thank you for choosing Refloor, and we wish you many years of enjoyment with your new floors!
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