Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vinyl Flooring

Refloor, LLC

Reviews

This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Refloor, LLC has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.62/5 stars

    Average of 296 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSandy C

      Date: 06/12/2025

      5 stars

      Sandy C

      Date: 06/12/2025

      Best choice ever, will never choose another place. ***** and the unstaller were the best, most polite and helpful. I would highly recommend them and their company to anyone looking for new floors. They were working with us step by step and explain everything as it was happening. Thank you for your hard work!

      Refloor, LLC

      Date: 06/13/2025

      Thank you for taking the time to share your experience! We're glad to hear that ***** and the installer provided helpful and courteous service throughout the process. Its always our goal to make each step clear and stress-free. We appreciate your recommendation and are glad youre happy with your new floors!
    • Review fromJennifer D

      Date: 06/11/2025

      5 stars

      Jennifer D

      Date: 06/11/2025

      They all work so well together to get the job done and any issues taken care of promptly. So happy with floors, Thanks so much **** ****** and ******* two thumbs up!!

      Refloor, LLC

      Date: 06/13/2025

      Thank you for the great feedback. We're so glad to hear the team working on your home made the process smooth and professional from start to finish. Its always our goal to deliver top-quality results and service you can count on. Were excited to hear you're happy with the floors!
    • Review fromGreg J

      Date: 06/11/2025

      5 stars

      Greg J

      Date: 06/11/2025

      Their representative was very knowledgable, prepared, and professional. We were shown samples of the product and a visualization of our room (with our furniture) with a variety of of their flooring options.

      Refloor, LLC

      Date: 06/13/2025

      Thank you for the thoughtful review. It's great to hear that the appointment was informative and that seeing your space with different flooring styles helped bring the vision to life. Were glad we could help make the decision process easier!
    • Review fromDenise W

      Date: 06/10/2025

      5 stars

      Denise W

      Date: 06/10/2025

      I give Refloor an At rating.***** was nice and helpful.** and the other men worked very hard and were very polite.I would recommend this company to my family and friends.I love my floors they are beautiful.

      Refloor, LLC

      Date: 06/13/2025

      We really appreciate your feedback. It's great to hear that our team made a strong impression and that the experience was both positive and professional. It means a lot to know youre enjoying the finished result, and we appreciate your recommendation!
    • Review fromJames N

      Date: 06/10/2025

      5 stars

      James N

      Date: 06/10/2025

      Great presentation. Made the floor purchase easy and affordable. Very pleasant to speak with

      Refloor, LLC

      Date: 06/13/2025

      Thank you for the feedback. We're glad the process felt straightforward and comfortable, and that the experience was a positive one from start to finish! Were happy we could help make your flooring decision simple and stress-free!
    • Review fromRachael M

      Date: 06/06/2025

      5 stars

      Rachael M

      Date: 06/06/2025

      The whole process was amazing! ***** ******* always kept us informed. ************ were amazing installers and let us know what was going on as well. Highly recommend this company for all flooring needs!

      Refloor, LLC

      Date: 06/13/2025

      Thank you for sharing your experience. Its great to hear that ***** kept you informed throughout the process and that the installation team made everything smooth and stress-free for you! We're grateful you chose us for your flooring project and glad we could deliver a result youre proud of.
    • Review fromJames C

      Date: 06/04/2025

      5 stars

      James C

      Date: 06/04/2025

      The whole process from meeting with the sales person all the way to the installlers was a pleasant experience. Everybody was very polite and friendly. **************** checked in several times a day to see how everything was going. Highly recommend them for anybody to use.

      Refloor, LLC

      Date: 06/13/2025

      Thank you for the thoughtful review! Its great to know the team made the entire experience smooth and enjoyable, and that you felt supported along the way. Were grateful for your trust in us and are so glad youre happy with the outcome! Thank you!
    • Review fromKathy T

      Date: 06/04/2025

      5 stars

      Kathy T

      Date: 06/04/2025

      I was very happy with my experience with ReFloor. From **** the sales **** ***** the ambassador who kept me in the loop constantly of the process and installation. **** did an excellent job with my install and met all of my expectations. I would definitely use them in the future.

      Refloor, LLC

      Date: 06/13/2025

      We appreciate you taking the time to share your experience! Its great to hear that each part of the process was handled with care and attention to detail. Knowing you'd return to us in the future means a lot, and were glad the final result lived up to what you were hoping for!
    • Review fromKimberley H

      Date: 06/02/2025

      5 stars

      Kimberley H

      Date: 06/02/2025

      My program manager ***** was awesome. She kept in the loop with all that was going on. ***** my installer was magnificent. He came in and explained to me what he was gonna do walk-through. The project with me showed me areas in the house that we may have difficulty and yet I have a wonderful floor laid now I would recommend Refloor to all all that want to have a good experience

      Refloor, LLC

      Date: 06/13/2025

      Thank you for taking the time to give us a review! Its clear that **** communication and ****** attention to detail made a strong impression. Taking the time to walk you through the process and set clear expectations is something we truly value, and we're so glad that effort led to a finished floor that you love! We appreciate your trust in Refloor and your willingness to recommend us to others.
    • Review fromLaurie S

      Date: 06/01/2025

      5 stars

      Laurie S

      Date: 06/01/2025

      ******* and **** did a beautiful job on my new floor. Im so happy with it. I had floors done by Empire and not happy with their work! I will definitely have Refloor do my floors from now on! THANK YOU SO MUCH! ****** *******

      Refloor, LLC

      Date: 06/13/2025

      Thank you so much for your kind review, ******! We're thrilled to hear that you're happy with your new floors and that ******* and **** delivered the level of quality and care you were hoping for. Knowing that your past experience elsewhere didnt meet your expectations makes it even more meaningful that you felt confident and satisfied with Refloor. Our team works hard to make every step of the process smooth, respectful, and professional, and it's great to hear that came through! We truly appreciate your trust in us and look forward to helping with any future projects you may have.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.