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Business Profile

Vinyl Flooring

Refloor, LLC

Reviews

This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Refloor, LLC has 15 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 296 Customer Reviews

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    Review Details

    • Review fromBarbara K

      Date: 03/04/2025

      5 stars
      ****** done an awesome job. Everyone was so nice I would recommend Refloor to everyone
    • Review fromNicole R

      Date: 02/28/2025

      5 stars
      The entire process was wonderful. The salesperson was very informative and took the time to answer all of our questions. We called to see if they could install sooner than we had scheduled and they were so accommodating. They kept us informed each step of the wayarrival times, how long it would take, etc. The installers were very friendly and worked very hard. Weve already scheduled new floors for our other house!
    • Review fromMike N

      Date: 02/24/2025

      5 stars
      Xander was very knowledgeable and patient was questioning. I felt very happy with the visit and cant wait to see the finished result.
    • Review fromMichael L

      Date: 02/22/2025

      5 stars

      Michael L

      Date: 02/22/2025

      Excellent. **** was very informative and friendly. All our questions were answerd. He was good with our Beagles too. Look forward to doing more business with Refloor.

      Refloor, LLC

      Date: 06/19/2025

      Hi there *******! We really appreciate your feedback. Its great to hear the experience with our sales *** was positive! We're glad everything turned out just right and would be happy to help again when the time comes.
    • Review fromJennifer T

      Date: 02/17/2025

      5 stars

      Jennifer T

      Date: 02/17/2025

      **** was very knowledgeable and patient. He did an excellent job explaining everything. Did not feel pressured to buy. Great experience!

      Refloor, LLC

      Date: 06/19/2025

      Thank you for sharing your experience. Its great to hear that everything was clearly explained and that the process felt comfortable and pressure-free. We're glad it was a positive experience for you!
    • Review fromLisa K

      Date: 02/14/2025

      1 star
      Had a great home visit. Afterwards trying to get my quotes and a reply back from him was non existent. Wondering if it was because the job was small? Not sure but very disappointing.
    • Review fromChris K

      Date: 02/08/2025

      5 stars

      Chris K

      Date: 02/08/2025

      ***** was thorough, patient, knowledgeable and friendly. Felt very comfortable and confident working with him. True advocate for a great company.

      Refloor, LLC

      Date: 06/19/2025

      Thank you for the thoughtful feedback. We're glad the experience felt clear and comfortable, and that you felt supported every step of the way. It means a lot to hear that our team left such a strong impression.
    • Review fromMeegan S

      Date: 02/05/2025

      5 stars

      Meegan S

      Date: 02/05/2025

      Amazing customer service and on-site team! I would highly recommend.

      Refloor, LLC

      Date: 06/19/2025

      We're so glad everything went smoothly and that the team delivered the level of care and service you expected. Your feedback means a lot, and we appreciate you passing it along.
    • Review fromJack J

      Date: 02/03/2025

      5 stars

      Jack J

      Date: 02/03/2025

      Represented the product very professionally and did a very thorough job !

      Refloor, LLC

      Date: 06/19/2025

      Thank you for your feedback, ****! Were pleased to hear that our team was transparent and that the process was handled with care and attention to detail.
    • Review fromKathy C

      Date: 02/03/2025

      5 stars

      Kathy C

      Date: 02/03/2025

      I have extreme confidence the purchase of our floors is going to be an excellent experience. Our representative, ******* explained everything so well and made me feel comfortable with moving forward. The companies reputation is excellent. I believe in paying for quality and with a lifetime guarantee, I know we will be satisfied. Special thanks to ******* for working with us and making the floor purchase experience so enjoyable.

      Refloor, LLC

      Date: 06/19/2025

      We appreciate you taking the time to share your thoughts. Its great to hear that ******* was able to provide clear information and make you feel at ease throughout the process. Were committed to delivering quality products and service, and we appreciate your feedback on those things!

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